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    <p>FWIW, I'm not seeing this kind of user slump. Here's my
      removedupes starts for the last 90 days:</p>
    <br>
    <p><img moz-do-not-send="false"
        src="cid:part1.5E290195.5B73C5D4@technion.ac.il" alt="stats"
        width="1190" height="705"></p>
    <p>There's a "Christmas slump", I suppose, but not what your graphs
      show.</p>
    <p>Eyal<br>
    </p>
    <div class="moz-cite-prefix"><br>
    </div>
    <div class="moz-cite-prefix"><br>
    </div>
    <div class="moz-cite-prefix">On 07/01/2020 16:23, Axel Grude wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:bec21224-717f-815f-a9fa-f26a7967cbd9@gmail.com">
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        <p>Garrafrauns, 7/1/2020, 14:23</p>
        <p>About: Bleeding Users, Since Christmas - following borked TB
          Updates</p>
        <p>Dear Tb-planning.</p>
        <p>Hi guys</p>
        <p>I think we have a huge problem with Add-ons in the last 3
          weeks<br>
        </p>
        <p><img moz-do-not-send="true"
            src="https://i.imgur.com/zdLKOVy.png" title="stats 1" alt=""
            width="1372" height="559"><br>
          So my user numbers have halved. I am pretty sure it's due to a
          Thunderbird bug that claims SmartTemplate4 (and other Add-ons)
          are incompatible with Thunderbird 68. Is there anything the
          Thunderbird team can do about this? As you can see there is a
          decline in Tb60 users, but they are not reflected in an equal
          growing on TB68 side. I believe Thundebird just flags my
          Add-on as incompatible in about a 3rd of installations after
          upgrade to 68.</p>
        <p><b>The command "look for updates" does NOT work in these
            cases, the users have to manually install over.</b><br>
        </p>
        <p>Taking a bigger birds eye view I was loosing 6000 users 
          (about 30%) because I decided to suggest mandatory licenses
          (4$ / year) - this is fine</p>
        <p><img moz-do-not-send="true"
            src="https://i.imgur.com/lEjjg4V.png" title="stats 2" alt=""
            width="1389" height="475"><br>
           Please take a look at these numbers and explain what's
          happening here. But I do not understand why I am losing
          another 50%, in spite of getting multiple 5 star reviews and
          working on the Add-on code pretty much full time.<br>
        </p>
        <p>This situation is starting to cost me serious money,
          threatening my existence. Not good.</p>
        <p>I think I need to concentrate on getting completely new
          users, even though the Add-on was very useful to many existing
          ones. Maybe the price of a coffee is just too much to ask.
          Also people probably feel betrayed because the ATN site
          doesn't sufficiently "warn" them about commercial Add-ons.
          There is a checkbox for mandatory payments but it doesn't
          really seem to show up on the Add-on's homepage
          (SmartTemplate4)<br>
        </p>
        <p>yours,<br>
            Axel</p>
        <p>
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</style></p>
        <div id="mySignature"> <b class="myName"><a
              href="mailto:axel.grude@gmail.com" moz-do-not-send="true">Axel
              Grude</a></b> <br>
          Music Production and Composition <br>
          Thunderbird Add-ons Developer <span class="AddonList">(<a
href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faddons.thunderbird.net%2Fthunderbird%2Faddon%2Fquickfolders-tabbed-folders%2F&data=02%7C01%7Ceyalroz%40alumni.technion.ac.il%7C3a3b80a4ff2b446699b708d7937d3b4f%7Cf1502c4cee2e411c9715c855f6753b84%7C1%7C0%7C637140038387400727&sdata=wTgPH7Of07rBsk64UugeZhQ8LKvvMUG7qoDLVliRnfQ%3D&reserved=0"
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href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faddons.thunderbird.net%2Fthunderbird%2Faddon%2Fquickfilters%2F&data=02%7C01%7Ceyalroz%40alumni.technion.ac.il%7C3a3b80a4ff2b446699b708d7937d3b4f%7Cf1502c4cee2e411c9715c855f6753b84%7C1%7C0%7C637140038387410682&sdata=Mobp9CKqgRCQENZMeDq3TuaWGCfMPMAKyQVuj02U4RM%3D&reserved=0"
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href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faddons.mozilla.org%2Ffirefox%2Faddon%2Fquickpasswords%2F&data=02%7C01%7Ceyalroz%40alumni.technion.ac.il%7C3a3b80a4ff2b446699b708d7937d3b4f%7Cf1502c4cee2e411c9715c855f6753b84%7C1%7C0%7C637140038387410682&sdata=6p5ITQ5bg0ioIjnhaW1giQqeFrEc2HWvShSU08lPHC4%3D&reserved=0"
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              moz-do-not-send="true">QuickPasswords</a>, <a
href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faddons.thunderbird.net%2Fthunderbird%2Faddon%2Fzombie-keys%2F&data=02%7C01%7Ceyalroz%40alumni.technion.ac.il%7C3a3b80a4ff2b446699b708d7937d3b4f%7Cf1502c4cee2e411c9715c855f6753b84%7C1%7C0%7C637140038387420645&sdata=Y4vaL71DKZqIkx%2F4%2BXYth%2FZfuTyRNA%2FlzckMR%2FY4oRo%3D&reserved=0"
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              moz-do-not-send="true">Zombie Keys</a>, <a
href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faddons.thunderbird.net%2Fthunderbird%2Faddon%2Fsmarttemplate4%2F&data=02%7C01%7Ceyalroz%40alumni.technion.ac.il%7C3a3b80a4ff2b446699b708d7937d3b4f%7Cf1502c4cee2e411c9715c855f6753b84%7C1%7C0%7C637140038387420645&sdata=DbZhbvjuOX8fH5ihr7GrT5Xmk7RduWBbGS%2Bg5qiCm8w%3D&reserved=0"
originalsrc="https://addons.thunderbird.net/thunderbird/addon/smarttemplate4/"
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              moz-do-not-send="true">SmartTemplate⁴</a>)</span> <br>
          Visit my <a
href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fc%2Fthunderbirddaily&data=02%7C01%7Ceyalroz%40alumni.technion.ac.il%7C3a3b80a4ff2b446699b708d7937d3b4f%7Cf1502c4cee2e411c9715c855f6753b84%7C1%7C0%7C637140038387420645&sdata=jcJ8m5cVV13VIFOf%2Bdb1ss6No7Slrltsre1Xv95fs6w%3D&reserved=0"
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            moz-do-not-send="true">YouTube Channel</a> for email
          productivity tips <img style="margin-top: 1em; float: right;
            box-shadow: 1px 1px 2px rgba(20, 20, 20, 0.4);"
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        <br>
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      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <pre class="moz-quote-pre" wrap="">_______________________________________________
tb-planning mailing list
<a class="moz-txt-link-abbreviated" href="mailto:tb-planning@mozilla.org">tb-planning@mozilla.org</a>
<a class="moz-txt-link-freetext" href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmail.mozilla.org%2Flistinfo%2Ftb-planning&amp;data=02%7C01%7Ceyalroz%40alumni.technion.ac.il%7C3a3b80a4ff2b446699b708d7937d3b4f%7Cf1502c4cee2e411c9715c855f6753b84%7C1%7C0%7C637140038387440557&amp;sdata=DG2AIXG3vYdQraGLhDcRn3He3m2bYnocomkws7mKD0M%3D&amp;reserved=0">https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmail.mozilla.org%2Flistinfo%2Ftb-planning&amp;data=02%7C01%7Ceyalroz%40alumni.technion.ac.il%7C3a3b80a4ff2b446699b708d7937d3b4f%7Cf1502c4cee2e411c9715c855f6753b84%7C1%7C0%7C637140038387440557&amp;sdata=DG2AIXG3vYdQraGLhDcRn3He3m2bYnocomkws7mKD0M%3D&amp;reserved=0</a>
</pre>
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