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<div class="moz-cite-prefix">On 09-May-19 2:08 PM, alex wrote:<br>
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<blockquote type="cite"
cite="mid:35e4f880-170d-bfa3-2ece-8ce841c545eb@thunderbird.net">
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<p>Hello wonderful people,</p>
<p>Another week, another round of mock-ups</p>
<p>In this new iteration you will find some updated strings based
on your suggestions and a rethought approach to the manual
configuration step.</p>
<p><b>Manual Configuration</b><br>
</p>
<p>The Incoming and Outgoing columns will help us to organize all
those settings into a nice and compact grid.</p>
<p>It might be necessary to increase the width of the modal just a
bit in order to account for other languages with longer text. In
case the modal grows for whatever reason, the form fields should
expand to fill up the area in order to avoid leaving empty
spaces.</p>
</blockquote>
<i>Can we go back to drop down list? Those up/down arrow buttons
are fiddly at best and infuriating at worst. You can't see the
available choices so you click and click again in the hopes of
seeing what you know should be there. That is if you motor skills
and mouse are up to the task of attacking an exceedingly small
arrow.<br>
<br>
We need to remember not all users are young, not all users posses
good eyesight and most of our users are not technically skilled.
I remember setting up my first few mail clients and it was copy
very carefully. I had no idea about protocols, ports and
encryption methods. I was working on mainframe software, so I
was familiar with computing. But mail was a black hole to me and
for many it is still "just email". One of the first things to
think about is that one of the common account configuration issues
in support is people rerunning the new account wizard and
encountering a duplicate existing account. WE as a community fail
to make locating the failed account simple so they repeat the
process creat a duplicate and then struggle with the account
manager window because it contains a duplicate account.<br>
<br>
I suggest that this wizard needs to look at existing accounts and
perhaps do something if the same email address is specified other
that mess up or create a duplicate. Perhaps the approach should
not be a new account wizard, but an account editing wizard so it
the email addres is present then the setting are loaded so the
user can have another go round.<br>
<br>
<br>
Matt<br>
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