<html>
<head>
<meta content="text/html; charset=windows-1252"
http-equiv="Content-Type">
</head>
<body bgcolor="#FFFFFF" text="#000000">
On 02/05/2019 07:40, alex wrote:<br>
<blockquote
cite="mid:16ed7aed-221f-6da6-d195-af28ab8bec6b@thunderbird.net"
type="cite">
<meta http-equiv="content-type" content="text/html;
charset=windows-1252">
<p>Hello folks,</p>
<p>Here's an updated version of the account setup workflow.</p>
<p><a moz-do-not-send="true"
href="https://presentator.ura.design/en/XP9IsbuQ?v=0&s=1&m=preview">https://presentator.ura.design/en/XP9IsbuQ?v=0&s=1&m=preview</a></p>
</blockquote>
<br>
I like these.<br>
<br>
I definitely approve of the "Close and Set Up later" link option.
:-)<br>
<br>
I'd definitely suggest that a "Configure manually" option (or
perhaps "Switch to Manual Configuration" option) be available
throughout the setup process to allow a user to switch to manual
setup at any stage (including from the very beginning of mail
configuration). That said, I don't think it needs to be a button; it
could simply be non-button link-style text (similar to the "Close
and Set Up later" link in the sample images).<br>
<br>
<blockquote
cite="mid:16ed7aed-221f-6da6-d195-af28ab8bec6b@thunderbird.net"
type="cite">
<p><b>First Screen</b></p>
<p>We could potentially release the version with a smaller and
less prominent "Get a New Email Address" first, to later than
replace it with a more prominent button once we have those
potential providers partnerships.</p>
</blockquote>
<br>
Sensible.<br>
<br>
<blockquote
cite="mid:16ed7aed-221f-6da6-d195-af28ab8bec6b@thunderbird.net"
type="cite">
<p>A tabbed system will be used to show the user the proper info
and fields of what they selected, and a "Other" option which
will open less common actions. This might seems like a bit of a
stretch, but I'd like to pursue the idea of having a unified
"Account Creation Dialog", no matter if the user needs to create
an email, add a calendar, an RSS feed, etc. The location and
experience should be consistent to prevent unnecessary learning
curves or visual inconsistencies between sections.<br>
</p>
</blockquote>
<br>
I think this is a good idea.<br>
<br>
<blockquote
cite="mid:16ed7aed-221f-6da6-d195-af28ab8bec6b@thunderbird.net"
type="cite">
<p> </p>
Using the new notification system and color scheme will make the
messages feel more prominent and readable. We should also make
those messages selectable, so the user can copy the errors for a
web search.<br>
</blockquote>
<br>
Very good idea.<br>
<br>
<blockquote
cite="mid:16ed7aed-221f-6da6-d195-af28ab8bec6b@thunderbird.net"
type="cite">
<p><b>Manual Configuration</b></p>
<p>This is tricky since there are many fields and it's really easy
to overwhelm the user.</p>
<p>Splitting the "Incoming" and "Outgoing" fields in 2 tabs will
help us to visually streamline what the user needs to input, and
also will prevent the dialog to grow too much.<br>
With this UI, we can keep the maximum height of the modal around
600px, which can fit on a 768px height laptop screen, and will
help us prevent annoying scrollbars.</p>
</blockquote>
<br>
I think you are right to be concerned about not overwhelming the
user but putting incoming and outgoing settings on separate tabs
seems like it could confuse some non-advanced users: They'll forget
to go to the hidden tab. For this reason, if the incoming and
outgoing settings are to be on separate tabs then I suggest that the
user be prompted or forced to go to both tabs before being able to
click Continue or Connect.<br>
<br>
Also, of course, connecting immediately is not necessarily what
users want. As others have pointed out, many users may need to carry
out other configuration before making their first server connection.
This means that "Connect" might not be the right ending for this
wizard. Instead, a "Finish" or "Continue" button might make more
sense, taking users to a final dialog that allows them to "Connect
Now" or "Continue without connecting immediately" (or similar
wording).<br>
<br>
In saying all this I am acutely aware of not adding too much
complexity but, by the same token, good UX design (and this does
look good!) tends to reveal necessary complexity to the user only as
and when it is needed.<br>
<br>
I'd also suggest that the text in the yellow error warning panel be
less scary than the current "Thunderbird failed to find the settings
for your email account". Instead, something like "Thunderbird was
unable to automatically find the settings for your email account.
Please configure the settings manually below". Yes, it's longer and
wordier but I think is less scary (no mention of failure) and is
more informative.<br>
<br>
<blockquote
cite="mid:16ed7aed-221f-6da6-d195-af28ab8bec6b@thunderbird.net"
type="cite">
<p>A potential "Get Help" button could be positioned if the manual
configuration is necessary, or if an error message is
particularly technical. For example, if the user gets a firewall
warning, or an SSL warning, we could set that button to open a
specific page in our website where we list common errors and how
to fix them.</p>
</blockquote>
<br>
Excellent.<br>
<br>
<br>
<pre class="moz-signature" cols="72">--
Mark Rousell
</pre>
</body>
</html>