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<p>Wayne Mery wrote:<br>
<blockquote type="cite">I don't know what the policy is, but it
seems to me <b>an author should either list a legit support
website or legit support email</b>. </blockquote>
I second that. Too many abandoned Add-ons with no support at
all. If we improve the process this should also lead to a more
serious discussion on the market value of Add-ons. Unfortunately
a lot of developers who haven't updated their Addons in years
also may have moved on to different email addresses, should we
guard against that?<br>
</p>
<p>
<blockquote type="cite">And if it is desired that reviews not be
used to report issues (that is what I have always read), then
setting support website to add-ons website not be allowed.</blockquote>
That may be a good idea although it is hard to do
trouble-shooting through a single message review page. It may be
a good idea to add a disclaimer with mailto link on the review
page ("If you want to report a bug or suggest improvements
please contact <a moz-do-not-send="true"
href="mailto:axel.grude@gmail.com">the author</a> directly.")</p>
<p>Axel<br>
</p>
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<div id="mySignature"> <b class="myName"><a
href="mailto:axel.grude@gmail.com">Axel Grude</a></b> <br>
Music Production and Composition <br>
Thunderbird Add-ons Developer <span class="AddonList">(<a
href="https://addons.mozilla.org/thunderbird/addon/quickfolders-tabbed-folders/">QuickFolders</a>,
<a
href="https://addons.mozilla.org/thunderbird/addon/quickfilters/">quickFilters</a>,
<a
href="https://addons.mozilla.org/firefox/addon/quickpasswords/">QuickPasswords</a>,
<a
href="https://addons.mozilla.org/thunderbird/addon/zombie-keys/">Zombie
Keys</a>, <a
href="https://addons.mozilla.org/thunderbird/addon/smarttemplate4/">SmartTemplate4</a>)</span>
<br>
Visit my <a href="https://www.youtube.com/c/thunderbirddaily">YouTube
Channel</a> for email productivity tips <img
style="margin-top: 1em; float: right; box-shadow: 1px 1px 2px
rgba(20, 20, 20, 0.4);" moz-do-not-send="false" class="myLogo"
src="cid:part9.5E4A6953.60A3BE1D@gmail.com" alt="Get
Thunderbird!" height="15" width="94">
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<blockquote type="cite" style="margin-bottom: -20px !important;
padding-bottom:20px !important;">
<div id="newHeaderAG1" style="font-size: x-small; padding:1em;
background-color:rgba(220,220,240,0.4); border-radius:3px;"> <b>Subject:</b>Re:
Thunderbird version 60.0 preview<br>
<b>From:</b>Wayne Mery <a class="moz-txt-link-rfc2396E" href="mailto:vseerror@lehigh.edu"><vseerror@lehigh.edu></a><br>
<b>To:</b>Thunderbird Planning (Moderated) <br>
<b>Sent: </b>Sunday, 22/07/2018 21:41:48 21:41 GMT ST +0100
[Week 30]<br>
</div>
</blockquote>
</div>
<blockquote type="cite"
cite="mid:7f878a4f-0932-b9b7-d7c6-3bd099a95e26@lehigh.edu"
id="mid_7f878a4f_0932_b9b7_d7c6_3bd099a95e26_lehigh_edu" class="
cite">
<meta http-equiv="Content-Type" content="text/html;
charset=windows-1252">
<div class="moz-cite-prefix">I don't know what the policy is, but
it seems to me an author should either list a legit support
website or legit support email. <br>
<br>
And if it is desired that reviews not be used to report issues
(that is what I have always read), then setting support website
to add-ons website not be allowed.<br>
<br>
<br>
On 7/22/2018 3:32 PM, Onno Ekker wrote:<br>
</div>
<blockquote type="cite"
cite="mid:0c72c373-f55f-2a34-12f8-e75e1319e9ff@gmail.com"
id="mid_0c72c373_f55f_2a34_12f8_e75e1319e9ff_gmail_com" class="
cite">
<meta http-equiv="Content-Type" content="text/html;
charset=windows-1252">
<div class="moz-cite-prefix">I wouldn't know why many add-on
authors would have links in their add-ons pointing to amo.
Maybe on the add-on homepage, but you don't have to release a
new add-on version to update you website…</div>
<div class="moz-cite-prefix"><br>
</div>
<div class="moz-cite-prefix">Onno<br>
</div>
<div class="moz-cite-prefix"><br>
</div>
<div class="moz-cite-prefix">On 7/22/2018 6:44 AM, Axel Grude
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAPEFzP+kbBNRVTNRey6FwQfhsdb9UnS0u4sJKYKW2TmA3GMJHQ@mail.gmail.com"
id="mid_CAPEFzP_kbBNRVTNRey6FwQfhsdb9UnS0u4sJKYKW2TmA3GMJHQ_mail_gmail_com"
class=" cite">
<meta http-equiv="content-type" content="text/html;
charset=windows-1252">
<div dir="auto">Wayne can you mention to all Add-on authors
that it's time now to update any links from <a
href="http://addons.Mozilla.org" moz-do-not-send="true">addons.Mozilla.org</a>
to <a href="http://thunderbird.net" moz-do-not-send="true">thunderbird.net</a>
while preparing for Tb60 compatibility. I plan to release
new versions of my Addons reflecting this within the next f
ort night.
<div dir="auto"><br>
</div>
<div dir="auto">Axel</div>
<div dir="auto">(Sent from mobile phone on my holidays)</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Sun 22 Jul 2018, 00:33 Wayne Mery <<a
href="mailto:vseerror@lehigh.edu" moz-do-not-send="true">vseerror@lehigh.edu</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote cite" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex"
id="Cite_9242900">
<div text="#000000" bgcolor="#FFFFFF">
<p>Version 60 has been in beta for many months, with
about 70,000 users. Unfortunately a few more tweaks
are still needed, so we have not yet released but we
do want to get beyond the beta. So this email is to
announce a preview candidate that we hope you will
try. It has a <a
href="https://www-stage.thunderbird.net/en-US/thunderbird/60.0/releasenotes/"
target="_blank" rel="noreferrer"
moz-do-not-send="true">nice (draft) list of
improvements</a>, <b>plus other information that
you should fully read before continuing, so that you
know about major issues and changes.</b> Most
notable is some add-ons might not work unless it has
been updated by the author. Note also the following
OS are NOT supported: XP, Vista, macOS 10.8 and older<br>
</p>
<p>As with any major update, you should first <a
href="https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile"
target="_blank" rel="noreferrer"
moz-do-not-send="true">back up your profile data
directory</a>. <a
href="#m_7069589898020768403_1_Version_60_candidate_downloads"
rel="noreferrer" moz-do-not-send="true">v60
candidate [1]</a>, will automatically receive the
official release when it becomes available, but not
future <u>candidates</u> if there are any. You may
of course download and install the <a
href="https://www.thunderbird.net/thunderbird/all/"
target="_blank" rel="noreferrer"
moz-do-not-send="true">current version 52</a> at any
time.<br>
</p>
<p>We encourage you to report problems and issues, and
ask questions in the following ways: <br>
</p>
<ul>
<li>If you have a question or an issue that needs
advice, post at <a
href="https://support.mozilla.org/questions/new/thunderbird"
target="_blank" rel="noreferrer"
moz-do-not-send="true">support</a> with a clear
description, and mention your version. </li>
<li>If a problem reproduces in <a
href="https://support.mozilla.org/kb/safe-mode-thunderbird"
target="_blank" rel="noreferrer"
moz-do-not-send="true">safe mode</a> please <a
href="https://bugzilla.mozilla.org/enter_bug.cgi?comment=Preview+testing&product=Thunderbird&version=60"
target="_blank" rel="noreferrer"
moz-do-not-send="true">file a bug report in
bugzilla</a>, state your version and whether
problem happens in the prior version.</li>
<li> If problem does <b>not </b>reproduce in <a
href="https://support.mozilla.org/kb/safe-mode-thunderbird"
target="_blank" rel="noreferrer"
moz-do-not-send="true">safe mode</a>, please
determine which add-on is causing the problem and
file a support request with the author of the
add-on, which you can find on the <a
href="https://addons.thunderbird.net/thunderbird/"
target="_blank" rel="noreferrer"
moz-do-not-send="true">add-ons website</a>. (do
not report problems by posting a review) </li>
<li>If Thunderbird crashes please comment in the crash
report and include your email address so that we may
contact you if needed</li>
<li>If you encounter issues with the <a
href="https://addons.thunderbird.net/thunderbird/"
target="_blank" rel="noreferrer"
moz-do-not-send="true">add-ons website</a>, please
report it at <a
href="https://github.com/thundernest/addons-server"
target="_blank" rel="noreferrer"
moz-do-not-send="true">https://github.com/thundernest/addons-server</a>
or in the etherpad<br>
</li>
</ul>
<p>You can follow bug and other issue reports in the
following ways:<br>
</p>
<ul>
<li>An <a
href="https://public.etherpad-mozilla.org/p/thunderbird60preview-issues"
target="_blank" rel="noreferrer"
moz-do-not-send="true">etherpad tracking preview
issues</a>, and please comment in the pad (no
login required) if you encounter an issue not
reported in Thunderbird support or bugzilla,
especially add-on issues.</li>
<li> A partial list of <a
href="https://bugzilla.mozilla.org/show_bug.cgi?id=1424861"
target="_blank" rel="noreferrer"
moz-do-not-send="true">bugs found during version
60 beta testing</a>, which you can follow or
subscribe to with a bugzilla account.</li>
<li>A larger list of <a href="https://mzl.la/2JJjxPZ"
target="_blank" rel="noreferrer"
moz-do-not-send="true">recent open bug reports</a>.</li>
</ul>
<p> Thank you for helping make Thunderbird 60 better!</p>
<p><br>
</p>
<p><a
name="m_7069589898020768403_1_Version_60_candidate_downloads"
rel="noreferrer" moz-do-not-send="true"></a><b>[1]
Version 60 candidate downloads</b> (English): <a
href="https://archive.mozilla.org/pub/thunderbird/candidates/60.0-candidates/build2/win32/en-US/Thunderbird%20Setup%2060.0.exe"
target="_blank" rel="noreferrer"
moz-do-not-send="true">win32</a>, <a
href="https://archive.mozilla.org/pub/thunderbird/candidates/60.0-candidates/build2/win64/en-US/Thunderbird%20Setup%2060.0.exe"
target="_blank" rel="noreferrer"
moz-do-not-send="true">win64</a>, <a
href="https://archive.mozilla.org/pub/thunderbird/candidates/60.0-candidates/build2/mac/en-US/Thunderbird%2060.0.dmg"
target="_blank" rel="noreferrer"
moz-do-not-send="true">mac</a>, <a
href="https://archive.mozilla.org/pub/thunderbird/candidates/60.0-candidates/build2/linux-x86_64/en-US/thunderbird-60.0.tar.bz2"
target="_blank" rel="noreferrer"
moz-do-not-send="true">linux64</a> NOTE: win64 is
not yet officially released, nor will it be featured
on the Thunderbird website until it is officially
released. And there is no guarantee the unofficial
64bit download will automatically update to a newer
version. However, you may file bug reports and ask
for assistance. <br>
</p>
</div>
</blockquote>
</div>
</blockquote>
<br>
<br>
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<pre wrap="">_______________________________________________
tb-planning mailing list
<a class="moz-txt-link-abbreviated" href="mailto:tb-planning@mozilla.org" moz-do-not-send="true">tb-planning@mozilla.org</a>
<a class="moz-txt-link-freetext" href="https://mail.mozilla.org/listinfo/tb-planning" moz-do-not-send="true">https://mail.mozilla.org/listinfo/tb-planning</a>
</pre>
</blockquote>
<p><br>
</p>
<br>
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<pre wrap="">_______________________________________________
tb-planning mailing list
<a class="moz-txt-link-abbreviated" href="mailto:tb-planning@mozilla.org">tb-planning@mozilla.org</a>
<a class="moz-txt-link-freetext" href="https://mail.mozilla.org/listinfo/tb-planning">https://mail.mozilla.org/listinfo/tb-planning</a>
</pre>
</blockquote>
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