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<p>furthermore, I personnally think that we should propose a
business offer for companies , including support and why not a
hosting for their emails, contacts and events... If they have an
issue or a question, companies need to know that they will have an
answer<br>
</p>
<p>we need a more user-oriented approach...<br>
</p>
<p>Philippe<br>
</p>
<br>
<div class="moz-cite-prefix">On 23/03/2017 23:38, Jörg Knobloch
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:9186749d-3589-6485-1959-34b2292738c6@jorgk.com">
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<div class="moz-cite-prefix">On 23/03/2017 20:52, Bruce A. Johnson
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:b57986a4-ac21-0bcc-76fd-fd9a7cd14b00@BruceJohnson.ca">
<blockquote class=" cite"
id="mid_2386617f_76bf_d380_714d_0ba4ccf2a2a5_jorgk_com"
cite="mid:2386617f-76bf-d380-714d-0ba4ccf2a2a5@jorgk.com"
type="cite">
<p>Sure, the software is free of charge, but does that mean
that all services related to that software need to be free
of charge?</p>
</blockquote>
<br>
Does this mean that you would support changing the official
Thunderbird support from free to paid?</blockquote>
<p><tt>I was questioning whether all support at all levels should
be free.</tt></p>
<p><tt>As Thunderbird moves more and more towards independence,
the issue of support will have to be discussed as well. As I
said, I personally don't see why we should help businesses
with their problems for free. I can't say what the exact model
should be, that's subject to discussion. Personally I think
that Kent's idea of a user co-op has appeal, where members
have more rights than non-members.<br>
</tt></p>
<p><tt>Note that this is only my personal opinion.</tt></p>
<p><tt>Jörg.</tt><br>
</p>
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</blockquote>
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