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<div class="moz-cite-prefix">On 3/22/17 11:15 AM, Ben Bucksch wrote:<br>
</div>
<blockquote type="cite"
cite="mid:49c21080-aa7a-852b-c33f-50e63805ed7a@beonex.com">Juergen
Fenn wrote on 21.03.2017 14:45:
<br>
<blockquote type="cite">I think the most important point in terms
of marketing should be to
<br>
reassure both corporate and end users that Thunderbird still is
alive
<br>
and under active development and that it is worthwhile to deploy
it and
<br>
to build your workflow on TB for the time being.
<br>
<br>
The main page of mozilla.org has not been pointing to
Thunderbird for
<br>
quite a while, and the announcement that Thunderbird would not
be
<br>
supported by Mozilla any more is still very much around, at
least in
<br>
this country. If this cannot be changed there should be a more
prominent
<br>
website or starting page for Thunderbird users.
<br>
</blockquote>
<br>
Thanks, Jürgen. This is a good point, indeed. I am too close to
the project to realize that this is the outside impression. We
need to work on this.
<br>
<br>
Do you have some suggestions, other than a new website?
<br>
</blockquote>
<br>
<br>
Bring the decision about Thunderbird's financial and spiritual home
to a conclusion. Nothing says we are going no where like that
undecided after years. That has to be an absolute priority! Our
ability to run a server farm, a forked version of AMO and to build
Thunderbird on the Mozilla platform not withstanding. Regardless of
our future home all those things will have to be addressed. No one
is going to be doing it for us.<br>
<br>
I would like to see us reaching out to our users with a path
forward, what is our plan over the next 2 years? Well it all
hinges on what our home is does it not. <br>
<br>
But here are some of the oft requested features our users appear to
expect and we do not deliver;<br>
<ul>
<li>A multi line mail list. Something like postbox, Outlook and
Mac Mail have had for a long time. </li>
<li>Import and export of the Thunderbird profile natively. (how
1985 is manual copying of files and folders to a usb drive.
These are people that compute with their fingers, and expect
wizards to hold their hands)<br>
</li>
<li>Backup/Restore of mail</li>
<li>Backup/Restore of address books</li>
<li>Native support for card dav</li>
<li>MailDir (it is almost complete but has gone no where in years
really)</li>
<li>Folder ordering (including a work / Personal delineation that
extends to the address book so auto fill only looks for work
addresses in work accounts.)<br>
</li>
</ul>
When I first lobbed into a Thunderbird support site users were
requesting all of those features. We delivered chat.<br>
<br>
Then I think we need to discuss the user interface option of no
menu. This applies to Windows only. Some say it is best to follow
what Microsoft wants. I say we should be offering our users the
choice as part of the installer. We have dumbed the process down so
far that unless you know there are menus, they can not find them.<br>
<br>
Firefox went with the three line hamburger menu on the toolbar, we
did the same. But in all seriousness, this menu is simply
confusing even to me. To take this recent discussion on user
interface further. A regular request in support is how to add
another account to Thunderbird.<br>
<br>
So then we have to start explaining to the user to click on the
hamburger menu, then click on the > beside the words "new
message". If you click the > you get an even more confusingly
labeled menu for "existing mail account". Click that and it will
display a wizard to allow you to add your extra account. <br>
<br>
What can we do? I do not think I am alone in thinking we simply go
back to displaying the menu bar.<br>
<br>
Matt<br>
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