<div dir="ltr"><div class="gmail_extra"><div class="gmail_quote">On Mon, May 16, 2016 at 9:24 AM, Wayne Mery (Thunderbird QA) <span dir="ltr"><<a href="mailto:vseerror@lehigh.edu" target="_blank">vseerror@lehigh.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
If you are intend this to also cover menu items - menu items don't impact user workflow, are not an intrusion and adding a "No" capability would add unnecessary code complexity. So I disagree with the suggestion to provide a disable capability - with one exception: if a mail toolbar button is provided it is by definition removable<br></blockquote><br></div>It *absolutely* must be possible to disable this. It's perfectly reasonable for organizations to hide the ability for their end users to donate, since they may not want to encourage their users to do so on the office network. It's also perfectly reasonable for a person who has decided not to donate (or who has donated already) to hide the icon, although this is admittedly an aesthetic choice. I don't think people would be particularly happy having to install an add-on to remove a donation nag from primary UI.<br><br></div><div class="gmail_extra">A mere icon is also probably not particularly helpful, since it'll be pretty hard to indicate that the icon means "please donate". I think it would be a much better strategy to show a notification (a la the Telemetry notification, but perhaps more colorful to draw the eye), saying something like, "Thunderbird relies on your donations to continue. Please help." This is considerably more in-your-face initially, but it lets us get a bit of text in the user's face; however, because of the intrusiveness, I think we'd need the ability for users to say "No thanks" so that we're not wasting UI space (remember, some people use small monitors).<br><br></div><div class="gmail_extra">Unless we have solid evidence that disallowing users from hiding the donation UI will meaningfully increase our donations, I think we should allow users to hide the nag. Since I doubt we'll be able to get that information beforehand, I urge everyone to make this change with caution. In particular, I find the notion that a pref adds "unnecessary code complexity" especially dubious: the burden would be quite small, and it's always possible to remove that complexity later if we have more evidence that it's harmful.<br><br></div><div class="gmail_extra">In any case, I'd argue that the implementation of a donation nag should be an add-on, so that we have the ability to run the donation campaign out of sync with the Thunderbird release schedule. With an add-on, we could turn the donations on whenever we like, and it would be much easier to change the ways in which we alert users in the UI. (It would also make opting out of the donation nag simple but sufficiently disconnected from the primary UI that I believe only particularly-motivated users would actually opt out.)<br><br></div><div class="gmail_extra">- Jim<br></div></div>