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<div class="moz-cite-prefix">On 9/11/12 8:47 PM, Mike Conley wrote:</div>
<blockquote cite="mid:504F8743.2060408@mozilla.com" type="cite">
<div class="ace-line" id="magicdomid4191"><span
class="author-g-fp2xkcspz122zccid7qs b"><b>Action items</b></span></div>
<ol>
<li><span class="author-g-fp2xkcspz122zccid7qs">Get a list of
people watching each TB component, and make sure we've got
somebody with eyes on each one.</span></li>
</ol>
</blockquote>
I got a list for Thunderbird and MailNewsCore, the smallest subset
of bug followers for a component is 3 (excluding people that watch
everything). On this list there are plenty of emails addresses that
are not active (eg they follow the component and that's it), and I
say that because I don't recall those email addresses making any
comments. On the other hand some very active people don't follow
*any* components and they do most of the work in bugzilla.<br>
<br>
So the question isn't too much about following component like I
initially though. It's more about getting traction on bugs, which
means :<br>
<ul>
<li>Getting the useful information.</li>
<li>Figuring out how bad the bug is.</li>
<li>Getting the bug in the right hands.<br>
</li>
</ul>
<br>
For that we need less people that follow bugzilla but more people
that are active in bugzilla and engaging the users that are
reporting the bugs. I think the people already active in bugzilla
are the people that can spot new active members and engage them into
being even more active. I've done that over the years and a small
email works, trying to give hints and task to accomplish helps even
more. <br>
<br>
For the new comers I've written this how-to
<a class="moz-txt-link-freetext" href="https://wiki.mozilla.org/Thunderbird:Testing/bugzilla">https://wiki.mozilla.org/Thunderbird:Testing/bugzilla</a> and I need
your feedback :<br>
<ul>
<li>is it clear ?</li>
<li>is it complete ?</li>
<li>can a new comer follow these guidelines ?</li>
</ul>
<br>
Sherriffing bugzilla was also an idea I had. That means create a
schedule/calendar and have people being on duties on certain days to
answer the new bugs of the day. For this to work we'd need a lot of
people and people that sign up doing it. Do you guys think it's a
feasible idea ?<br>
<br>
Ludo<br>
ps cc Thunderbird testers as they might want to participate to our
discussions on the future of testing/quality for Thunderbird.<br>
<pre class="moz-signature" cols="72">--
@lhirlimann on twitter
<a class="moz-txt-link-freetext" href="https://wiki.mozilla.org/Thunderbird:Testing">https://wiki.mozilla.org/Thunderbird:Testing</a>
my photos <a class="moz-txt-link-freetext" href="http://www.flickr.com/photos/lhirlimann/collections/">http://www.flickr.com/photos/lhirlimann/collections/</a></pre>
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