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Hello<br>
<br>
Please attached the PDF with the questionnaire. We did list some
chat services.<br>
<br>
I want to re-highlight the fact that the survey has been answered by
users who are still using the TB Start Page as their default page,
it means users who are eventually not techies. (If you want to see
the current design of the default page, go to Tools - Options -
General - Click "default").<br>
<br>
AM<br>
<br>
<br>
<br>
<div class="moz-cite-prefix">On 20/07/2012 04:52, Patrick Cloke
wrote:<br>
</div>
<blockquote
cite="mid:CAC4yypkCty3x5Q-XwpRwyBqchcB9oF0j-RNfA5fAzJ0VRdr2zw@mail.gmail.com"
type="cite">Anne-Marie,<br>
Is the original survey available somewhere (in a read-only form
would be fine). I'm curious to look at the actual questions that
generated this data (as drawing conclusions without the context of
the questions seems pretty wrong to me). I never saw this survey
as I don't have the Start Page up. Why was a broader effort to
contact users not made? It would seem to me that by limiting
yourself to the Start Page you might be limiting yourself to those
who <i>do not</i> heavily customize Thunderbird and are not power
users. But maybe that was your target audience...<br>
<br>
Anyway, my real questions for this (and why I'm replying to
Florian's email), was the instant messaging networks also a free
text field or was this from some sort of multiple choice? Were
people able to "select" multiple IM networks they use?
Interesting data, I had been hoping to do a survey about which IM
networks people use! (There's a distinct lack of data on the
Internet about this.)<br>
<br>
Thanks,<br>
Patrick<br>
<br>
<div class="gmail_quote">On Fri, Jul 20, 2012 at 6:52 AM, Florian
Quèze <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:florian@mozilla.com" target="_blank">florian@mozilla.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
Hi Anne-Marie,<br>
<br>
Interesting data!<br>
<br>
I have a question related to the page "Instant messaging - Do
you use<br>
one or more of these services?"<br>
<br>
I'm a bit surprised on the Japan chart that IRC shows up at
all, as we<br>
decided to include IRC in Thunderbird mostly to please geeks
in the<br>
Mozilla community who would help us test the chat feature.<br>
My question is: do we knows which IRC networks/servers they
connect<br>
to? (it would be nice to check that the IRC code Thunderbird
has<br>
connects correctly to these services).<br>
<br>
Thanks,<br>
Florian<br>
<div class="HOEnZb">
<div class="h5"><br>
On Fri, Jul 20, 2012 at 1:33 AM, Anne-Marie Bourcier<br>
<<a moz-do-not-send="true"
href="mailto:abourcier@mozilla.com">abourcier@mozilla.com</a>>
wrote:<br>
> Hello,<br>
><br>
> End of last year, we conducted an end-users survey on
our installed base. We<br>
> are pleased to share the complete results with you
today. Please treat this<br>
> information as confidential within the TB-planning
group.<br>
><br>
> Warning: as we don't have TB users contact details we
couldn't mail the<br>
> survey, so we leverage our Start Page to prompt
users: only end-users with<br>
> the standard TB start page have had the opportunity
to complete the survey.<br>
><br>
> We hope you will be interested by the findings and
that it will facilitate<br>
> your current brainstorming.<br>
> Feel free to address me your questions if any,<br>
><br>
> AM<br>
<br>
</div>
</div>
<span class="HOEnZb"><font color="#888888">--<br>
Florian Quèze<br>
</font></span></blockquote>
</div>
<br>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Anne Marie Bourcier
Mozilla Thunderbird</pre>
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