Bleeding Users, Since Christmas - following borked TB Updates

Ryan Sipes ryan at thunderbird.net
Tue Jan 7 16:57:10 UTC 2020


You would be surprised Axel, 30% sounds exactly right.

Check this out: https://stats.thunderbird.net/

Ryan Sipes
Community and Business Development Manager
Thunderbird <https://thunderbird.net>

On 1/7/20 9:30 AM, Axel Grude wrote:
> Get Thunderbird!
>> *Subject:*Re: Bleeding Users, Since Christmas - following borked TB
>> Updates
>> *From:*Mark Banner <mbanner at mozilla.com>
>> *To:*<tb-planning at mozilla.org>
>> *Sent: *Tuesday, 1/7/2020, 15:03 15:03 GMT +0000 [Week 2]
>> On 07/01/2020 14:23, Axel Grude wrote:
>>> I think we have a huge problem with Add-ons in the last 3 weeks
>>
>> Are you sure this is not just the Christmas/Holidays slump?
>> Conversations has had dropped to just over 50% of what is was a
>> couple of weeks before, but this just looks like everyone going away.
>>
> hmm, I do not have these numbers. Do we have overall usage statistics
> for Thunderbird itself? I am somehow doubtful that 30% of users would
> actually stop using Emails over 3 weeks altogether.
>
>> If you look at the troughs (i.e. weekends throughout the rest of the
>> year) especially on the second image, then your low points have not
>> dropped as much as your weekday points - so really your numbers are
>> just more like weekend figures, which is what would likely be
>> expected during major holidays.
> I would have thought the "weekend dip" would take care of most of the
> commercial users and the stuff in between would be more like "daily
> users". Wouldn't have thought a holiday having this much influence.
> Maybe we should compare these figures with Xmas 2018...
>
> Axel
>
>
>
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