Percentage of Windows users on XP
tb-planning2 at ilias.ca
Mon Jul 30 18:18:41 UTC 2018
Matt Harris wrote on 2018-07-30 5:42 AM:
> On 30-Jul-18 1:21 PM, Chris Ilias wrote:
>> Does anyone know the percentage of Windows Thunderbird users on
>> Windows XP? There's a draft support article about EOL for Thunderbird
>> on Windows XP and Vista
>> but I wonder if a separate article is needed. I asked for visitor
>> <https://support.mozilla.org/en-US/forums/contributors/712910>, but
>> haven't heard back.
> There is a draft article, because I wrote it. I wrote it because
> Thunderbird 60 is EOL XP and Vista. Just as there is a draft what is
> new for TB60. Is visitors numbers to any Mozilla web site all that
> relevant here. I would argue not. XP users have changed little for a
> long time. That is why they are using XP. So when they do not get an
> update, they might be prompted to go looking. Until then they will be
> working on "it ain't broke". They might also download the current
> version and try and install it. Then go looking for answers.
> I wrote the article because I think it behoves up to explain the
> situation, explain what is the last version of Thunderbird they can
> use and poke them to update their operating system. I do not think I
> have done all of that in the draft document, but saying nothing is
> not acceptable in my opinion. Whilst I do not have updated figures 12
> months ago XP and vista
> usage still amounted to around 14% of computers, so it still exceeded
> the combined usage of OSX and Linux almost by a factor of three (5%).
I understand why the article was created. :) I just want to evaluate
whether creating a separate article is the best method of support to
inform XP users, and it's important to have data. After all, I was
surprised to read that there are so many more Linux users visiting
Thunderbird Support than Mac users. That has certainly helped determine
which screenshots are needed more.
I also don't think that this is a discussion for tb-planning, but I
don't want anyone with access to that data to be discouraged from
posting it. It's still useful to have.
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