Bad PR

Philipp Kewisch mozilla at
Thu Sep 17 12:18:54 UTC 2015

I'm not sure how other think about it, but if this is a big magazine,
then maybe we should think about requesting an official correction to be
printed in their next issue. I don't know if Mozilla Legal/PR would be
willing to take over making that request or if we need to do this on our


On 9/17/15 2:02 PM, Wayne Mery (Thunderbird QA) wrote:
> Turning the tables, I think it could be argued that "However, it’s
> [the article] so full of inaccuracies that perhaps the over-zealous
> author should move on to a tabloid."  (Or perhaps we should blame the
> editor rather than the author.)
> It's not worth the time going over point by point how literally almost
> *every* point is inaccurate or sensationalized.
> On 9/17/2015 1:00 AM, Eric Moore wrote:
>> From:
>> The latest issue of Computer Active has "*Software YOU MUST UNINSTALL
>> NOW! The 12 worst programs EXPOSED! page 50.*" splashed on the cover.
>> One of those programs is Thunderbird. Supposedly its the UK's
>> best-selling computer magazine.
>> /Let Thunderbird fly//
>> //Mozilla’s email program Thunderbird needs so many security fixes it’s
>> no longer worth using//
>> //52 16 – 29 September 2015//
>> //
>> //Email program Thunderbird used to be almost as popular as its sister
>> browser Firefox, also made by Mozilla. But while Firefox is holding its
>> own (just) against stiff competition, poor old Thunderbird has been shot
>> down and is full of holes. Look at Mozilla’s list of security advisories
>> for Thunderbird (//, and check back
>> regularly if you’re a Thunderbird user. It makes for an alarming read.
>> ‘Arbitrary file overwriting’, ‘Miscellaneous memory safety hazards’,
>> ‘Privilege escalation through Web Notification’ (a flaw that gives any
>> passing hacker more privileges than you) – and all this in only the past
>> few months. Worryingly, some flaws keep reappearing despite regular
>> fixes. Really, is it worth it? We don’t think so. If you use
>> Thunderbird, export any data you want to keep and switch to a new email
>> service. It’s a sad story. A few years ago, Thunderbird was considered a
>> safer alternative to Microsoft’s Outlook Express, which had more patches
>> than a Victorian quilt. Thunderbird was also faster, more innovative and
>> – quite frankly – cooler. But while Outlook has evolved into a
>> cross-platform tool whose free online version successfully borrows the
>> best elements of Gmail, including seamless integration with online tools
>> such as Office Online and Google Drive, Thunderbird is stuck in the
>> past. Some antivirus (AV) tools, including the excellent Norton Security
>> (// have even identified Thunderbird as a
>> Trojan (// This is a false-positive –
>> Thunderbird itself is not malicious. However, it’s so full of
>> vulnerabilities that perhaps these over-zealous AVs are wise to block
>> it.//
>> /Perhaps somebody could write a letter to the editor explaining how to
>> correctly interpret the security advisories, mention that most of them
>> are due to vulnerabilities found in Firefox (shared code), document why
>> we think that rather than dropping, that the number of Thunderbird users
>> continues to grow, and pushback on the idea that Thunderbird is stuck in
>> the past.
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