Fwd: Recent Experience with people misrepresenting themselves asofficial Thunderbird

Gervase Markham gerv at mozilla.org
Wed Jun 17 13:28:29 UTC 2015


On 17/06/15 14:10, Philipp Kewisch wrote:
> We could also contract the pilot out to an external company, with them
> being the "Official Support Partner" and see how it goes. Of course
> there are also some legal things to take care of, but this would save us
> the need to bootstrap the whole support team.

This precise thing was attempted by the Mozilla Foundation back in the
early days. It lasted a couple of years, I think. Before trying it, you
should find someone who was around at that time and involved in the
program, and ask them how it went.

Gerv




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