YouSendIt termination

Jb Piacentino jb at mozilla.com
Thu Oct 9 13:35:57 UTC 2014


Yes you are right.

--Jb

On 09/10/2014 15:34, Mike Conley wrote:
> To be clear, am I correct in assuming that recruiting includes creating
> free accounts, as well as paid accounts?
>
> -Mike
>
> On 09/10/2014 4:13 AM, Jb Piacentino wrote:
>> See answers inline.
>>
>> --Jb
>>
>> On 08/10/2014 17:47, Mike Conley wrote:
>>>>> Existing users will keep their account but HighTail would like to stop
>>>>> acquiring customers whenever possible.
>>> So, if I understand it, this means that folks with HighTail accounts
>>> should still be able to use Filelink with it, but we should no longer
>>> make Hightail one of our built-in offers?
>> Folks with HighTail accounts should still be able to use Filelink with
>> it, but HighTail would like to stop recruiting ASAP. It's on us to
>> decide what terms we want to apply: remove from providers list, get
>> HighTail to reject new subscriptions from now on, after a certain notice
>> period...
>>
>>> Or are they OK with the free accounts being created, but don't want us
>>> to continue offering the paid account?
>> They just want to stop recruiting.
>>> I think we need a clearer idea of what it is that they're willing to do
>>> before we can proceed.
>>>
>>> Suffice it to say, however, that removing Hightail from the list of
>>> providers is very easy. Not offering the paid account is also pretty
>>> easy. Making it available for users who've already created accounts but
>>> removing it from the built-in list is slightly more challenging, but not
>>> by much.
>>>
>>> So from a technical standpoint, there's nothing too difficult preventing
>>> us from doing the removal - but, like I said, I think we need a clearer
>>> sense of what they're willing and unwilling to do before we proceed.
>>>
>>> -Mike
>>>
>>> On 08/10/2014 10:14 AM, Jb Piacentino wrote:
>>>> Hi,
>>>>
>>>> I have been informed that YouSendIt (renamed HighTail) is restructuring
>>>> its business and would like to terminate the agreement with Thunderbird.
>>>> The contract allows this, with a 3 months notice.
>>>> Existing users will keep their account but HighTail would like to stop
>>>> acquiring customers whenever possible. How would you recommend to handle
>>>> the notice period? Would it be acceptable to customize their setup page
>>>> to let users know the offer is no longer valid? Do we take them off the
>>>> Filelink providers list right away?
>>>>
>>>> On a similar subject, I noticed a new Filelink provider (hubic)
>>>> available on AMO. Could we have them listed as a replacement for
>>>> HighTail?
>>>>
>>>> Thanks
>>>>
>>>> --Jb
>>>>
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