Gmail support (was: Marketing for Thunderbird)

Jim squibblyflabbetydoo at gmail.com
Wed Feb 19 05:12:08 UTC 2014


On Tue, Feb 18, 2014 at 10:28 PM, Ben Bucksch <ben.bucksch at beonex.com>wrote:

> Jim Porter wrote, On 15.02.2014 04:23:
>
>> one of the biggest issues I see with Thunderbird adoption is really
>> pretty obvious: our Gmail support sucks. If we can fix the papercuts with
>> using a Gmail account in Thunderbird, we'll be a lot more able to retain
>> new users who try it out.
>>
>> If the first thing you see when you install Thunderbird is that it
>> doesn't handle your mail very well, you're just going to uninstall it and
>> never look back.
>>
>
> That's quite offtopic, but I'll take the bait:
> What exactly is the problem with Thunderbird and Gmail? From what I know,
> we have a number of hacks for gmail.
> Don't we even have special handling for "All mail", or do you have to set
> a secret pref for it? I forgot.
>

Off the top of my head, these are the biggest ones:

* New message alerts don't always work right due to CONDSTORE issues: <
https://bugzilla.mozilla.org/show_bug.cgi?id=885220>.

* Message state isn't tracked across folders (i.e. if I mark something as
read in the Inbox, it's not updated in All Mail, unless the stars happen to
align).

* Old versions of drafts aren't deleted properly and stick around in the
trash.

* No de-duplication of messages that are in multiple folders; this is
especially bad for gloda conversations; I think we were working on fixing
parts of this, but it's either preffed-off or hasn't landed.

- Jim
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