Philosophy of minimal disturbance of existing users

John Crisp jcrisp at safeandsoundit.co.uk
Tue Sep 18 10:14:57 UTC 2012


> I'm completely aware users don't generally like to learn new
> procedures to do things. That doesn't mean they shouldn't ever do so,
> for their own good. The goal of course is that it would be very
> intuitive and a positive overall experience.
>
> Whatever the defaults are they still need to be good for the vast
> majority of users - old and new. If you only change things for new
> users as the product evolves you can't get the majority onto the
> improved defaults so they would never find out the true capabilities
> of their software.
>

The problem is that who is god and decides what is 'improved' ? I have
seen many so called 'improvements' foisted upon users by designers who
think they know best, but that IMO / my users opinion were anything but.
Tabs being one.  For me personally, losing my menu bar will be another.
The whole thing is so subjective.

Ironically, I found the setting to disable tabs, which gave me loads
more room, but then the UI decided to ignore that if I opened Add-Ons
and it opened them in a tab. And this is meant to be improved ?

Personally I would rather people concentrate upon the inconsistencies
and bugs rather than continuously changing (and never properly fixing)
the UI

e.g.the forwarding bug
https://bugzilla.mozilla.org/show_bug.cgi?id=376595 which has been
around since the dinosaurs roamed the earth :-) The one GUI bit I would
like changed is a decent manual override to the account detection -
again a plethora of bugs on this.





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