tanstaafl at emoore.ftml.net
Thu Mar 29 10:29:15 UTC 2012
* Make tabs a first class citizen. There is an option to reuse an
existing window (rather than opening a new one) when reading new
messages, but not one for tabs. Provide an option to automatically close
all message tabs when exiting. Many users like to read messages in tabs
but don't want to have to clean up after themselves.
* The message reader in both Postbox and the Thunderbird Conversations
add-on (its looks better) uses a curved two color background. Do
something similar. This is a strictly cosmetic change that makes things
look better. (I'm not talking about the extra features or different layout.)
* Add Help -> Keyboard Shortcuts. Don't make the user search the KB
articles for this.
(above the middle)
Getting assigned a email address by Thunderbird (File -> New -> Get a
New Mail Account in the beta) is not very pro-consumer as it does not
give you any information other than the cost until you've chosen an
Add a POP and IMAP radio button to the search filter and provide a link
in the search results (for the selected email address) that a user can
click on to get more information about what they’re buying. That would
make it easier to support additional use cases. I’m talking about a web
page in a tab that provides an overview of what the email provider
offers, similar to what is probably on their web site, but without any
“sign up now” buttons that might confuse the user.
When I tried using it I only got the email address and price in the
search results. Pressing the $20 button I got a screen with sixteen
fields (credit card info, password etc.) to fill out and a continue
button at the bottom. I still don't know what I would get (mailbox size,
POP or IMAP) and there is no back button to go back to the search
results to consider a different email address.
(somewhere in the middle)
An experimental add-on to allow users to add multiple email addresses
(not just two, or tie them to a hardcoded label like work or home) in a
contact, indicate which one auto-complete should prioritize, and the
ability to edit contacts stored on a LDAP server would provide useful
functionality and feedback while waiting for the address book to be
(somewhere towards the end)
There were a number of new features added in the 3.0 time frame that
seem to be only half way done and not on anybodies radar. This gives a
bad impression. For example:
* The phishing detector can't be trained and doesn't support white
lists. The typical advice in the support forums is to disable it as its
* The toolbar in the new message reader was supposed to make users more
productive by placing controls closer to what you were looking at.
However, support for customizing that toolbar with buttons from existing
unmodified add-ons never occurred. This might not matter much to
somebody who reads messages in a tab or window, but it is a big deal if
you read them using the preview pane.
* Tools -> Account Settings -> Synchronization & Storage was added but
File -> Offline -> Download/Sync Now wasn't removed. Remove the old
style support for IMAP offline folders which has a different view of
what synchronization means.
* (Not in the 3.0 time frame). Hardly anybody seems to use Help ->
Troubleshooting Information in the support forums. I suspect this is
because there was too much focus on leveraging the code from Firefox.
Its needs a redesign. Ideally that redesign should do more than just
regurgitate information better. It should provide a way to check if your
profile is healthy and (optionally) fix it. For example, do you have
corrupt folders. Or get rid of bogus folders such as abook.mab showing
up in the folder pane due to somebody breaking the layout of the profile.
(near the end)
Two line message summaries in a vertical view layout like Outlook has is
a persistent request. Postbox seems to have implemented it. Postbox
3.0.3 uses Gecko 7.0.1. https://bugzilla.mozilla.org/show_bug.cgi?id=213945
More information about the tb-planning