feedback /voting

ace acelists at atlas.sk
Mon Jul 23 20:09:34 UTC 2012


I understand. I just say that when from other directions users are
taught to disable any unneeded unknown addons, it may take a while to
teach them to explicitly enable TP so that you can do your tests. So in
TP case users must read what it does and think if they want to leave it
on just in case some survey comes.

There were negative reports about 'b)' that mozilla sneaked this addon
into their installations without warning...

-------- Original Message --------
Subject: Re: feedback /voting
From: Wayne Mery <vseerror at Lehigh.EDU>
To: acelists at atlas.sk
Date: Mon, 23 Jul 2012 11:10:07 -0400

> In the specific example of test pilot you have two major differences
> from your average addon:
> 
> a) it's job is to be MOSTLY idle, i.e. to wait for an active test. But
> if a user disables it, then they wont ever know that a study is being done
> b) it's delivered by mozilla, not an external source. I think of it like
> a default theme.
> 
> 
> Quoting acelists at atlas.sk:
> 
>> I do not say that addon X or addon TP is bad so it should be disabled.
>>
>> I say ALL addons that the user does not use should be disabled or
>> removed permanently and looked for periodically even if there are no
>> visible problems. That is the general advice to Firefox/Thunderbird
>> users to reduce their memory usage and also reduce potential for
>> bugs/security holes if those addons become old (as the user does not
>> case for them). I am sure this advice is provided by sources close to
>> mozilla developers.
>>
>> ______________________________________________________________
>>> Od: "Wayne Mery (d531)" <vseerror at lehigh.edu>
>>> Komu: <tb-planning at mozilla.org>
>>> Dátum: 23.07.2012 15:49
>>> Predmet: Re: feedback /voting
>>>
>>> Of course, asking a user to disable an addon as a test is useful, just
>>> as suggesting safe mode as a test is useful.  We all do it.
>>>
>>> But we don't tell users to continuously run safe mode, do we?  So, I
>>> wasn't suggesting disabling an addon was a bad thing. My comment was
>>> that "blanket advice" telling user to disable addon X without regard to
>>> whether it has a useful effect doesn't solve a problem. On the contrary,
>>> IMO it perpetuates a myth or rumor that X is bad, like a false cure in
>>> the medical field.  And in fact the last comment from one of the two
>>> reporters the problem is gone.
>>>
>>> What would helpful, is to give effort to prove or disprove that the
>>> addon is causing a problem and permanently put the issue to rest, rather
>>> than say we can't use test pilot for surveys.  (which may or may not be
>>> a good thing, I don't know)
>>>
>>>
>>> On 7/23/2012 8:44 AM, acelists at atlas.sk wrote:
>>>>
>>>> Well, disabling any addon that the user does not actively use can't
>>>> hurt and is a general advice anywhere you look.
>>>>
>>>> ______________________________________________________________
>>>>> Od: "Wayne Mery (d531)" <vseerror at lehigh.edu>
>>>>> Komu: <tb-planning at mozilla.org>
>>>>> Dátum: 23.07.2012 14:39
>>>>> Predmet: Re: feedback /voting
>>>>>
>>>>> On 7/22/2012 4:45 PM, Eric Moore wrote:
>>>>>> The consensus (and normal advice) in the MozillaZine forums is to
>>>>>> uninstall TestPilot because it degrades performance.
>>>>>
>>>>> I have doubts that blanket advice to disable TP is helpful or
>>>>> valid. In
>>>>> the bug report https://bugzilla.mozilla.org/show_bug.cgi?id=741601 I
>>>>> count only two reporters (one each in mozillazine,
>>>>> getsatisfaction), and
>>>>> problem is not reproduced by Gregg. Given millions of users and so few
>>>>> reports I don't think we need fear that there are widespread problems
>>>>> with Test Pilot.
>>>>>
>>>>> But it would be good if users or people monitoring the forums
>>>>> update the
>>>>> bug with other examples or contrary information so we get it sorted
>>>>> out.
>>>>>
>>>>> _______________________________________________
>>>>> tb-planning mailing list
>>>>> tb-planning at mozilla.org
>>>>> https://mail.mozilla.org/listinfo/tb-planning
>>>>>
>>>>
>>>>
>>>
>>> _______________________________________________
>>> tb-planning mailing list
>>> tb-planning at mozilla.org
>>> https://mail.mozilla.org/listinfo/tb-planning
>>>




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