Fwd: Re: Papercuts remixed - the bug list

Jesse Thompson jesse.thompson at doit.wisc.edu
Tue Aug 7 15:04:00 UTC 2012

On 8/7/12 3:34 AM, Ludovic Hirlimann wrote:
> On 7/13/12 5:09 PM, Joshua Cranmer wrote:
>> -------- Original Message --------
>> Subject: 	Re: Papercuts remixed - the bug list
>> Date: 	Fri, 13 Jul 2012 09:37:05 -0500
>> From: 	Jesse Thompson <jesse.thompson at doit.wisc.edu>
>> To: 	Pidgeot18 at verizon.net
>> Hi Joshua,
>> Given that there appears to be an attempt to reach out to the broader
>> community - people who are not familiar with how to get started
>> volunteering for Thunderbird - perhaps that wiki page should give some
>> advice in that regard.  There are probably a lot of fans of Thunderbird,
>> like me, who have never contributed to it, but who might be enticed to
>> do so.
> So about you explain a bit more what you think is missing so we can 
> start working on making the missing links/documentation be available 
> for new comers ?

Assume that the vast majority of people will never actually contribute.  
The Hacker News audience, for example.  But it may still be wise to 
cater to them.  If you engage those users, a certain small percentage of 
them will later become more involved. Additionally, the more you give 
users the feeling that they are being listened to, the more good will 
Thunderbird will gain.

   - Those people won't look at Bugzilla, nor will they post to a 
mailing list or IRC.  How about using something like mobrater.com to let 
them voice their opinions.  The results of that type of poll can then be 
translated to bugzilla by someone who is familiar with the project.

For users who want to go beyond voicing opinions to actually 
contributing something, maybe even work on a patch for an easy-looking 
paper cut, what do they do?  From the standpoint of someone who isn't 
already an experienced contributor, the papercuts page has no advice.  
Maybe you could add the "Development and Testing Links" section that is 
on https://www.mozilla.org/projects/thunderbird/.  Ideally, that thing 
should be placed on every Thunderbird development wiki page, since 
people rarely visit through the front door.

Just a couple of thoughts.

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