Silence can be deafening

Ehsan Akhgari ehsan.akhgari at gmail.com
Fri Sep 10 17:58:33 UTC 2010


(Yes, I've started to lurk in this group...  Yay!)

On 10-09-10 9:09 AM, Wayne Mery (vn) wrote:
> On 9/8/2010 9:41 PM, JoeS wrote:
>> And...He is actually using Thunderbird.

Yes.  I used to be a Thunderbird user a long time ago until I had to use
multiple computers and I switched to Gmail's web interface without even
realizing it...  But I was never happy with Gmail's web interface as
much as I was happy with Thunderbird, and with 3.1's blazing fast
indexing (which enables me to actually use Thunderbird, given the
unusually large size of my mail database), I'm a happy Thunderbird user
again!  :-)

>> So, when he files a bug 594106
>> <https://bugzilla.mozilla.org/show_bug.cgi?id=594106> I think it should
>> at least get a response.
> 
> (to add to the other good comments)
> 
> To be fair, and realistic, I don't see how 1.5 days of no response to a
> bug coming off the summer holidays, and in the midst of the aftermath of
> shipping two releases constitutes inattention or lack of interest on the
> part of *anyone* in the mozilla community.

I second this.  As someone who has to deal with hundreds (on some days,
thousands) of bugmail, 1.5 is in fact quite fast!  It's definitely a lot
faster than my own response rate.

FWIW, I've had a very nice experience reporting Thunderbird issues for
as long as I remember, and I'm sure that the trend is going to continue
to get even better!

Cheers,
Ehsan



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