<div dir="ltr">Thanks, Gemma, I apologize if I gave the impression that I wanted to tell users that passwords are called logins, it is more about the general concept of credentials for websites. <br></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Jun 16, 2015 at 10:01 AM, Gemma Petrie <span dir="ltr"><<a href="mailto:gpetrie@mozilla.com" target="_blank">gpetrie@mozilla.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>I conducted a user research study on the login v password question in February. You can find it here and I'm happy to answer any questions you have: <a href="https://docs.google.com/presentation/d/17iw3ls5AN2FbbSqVdV_i_-PHp6tXbmmw5-xdA4vS5ak/edit?usp=sharing" target="_blank">https://docs.google.com/presentation/d/17iw3ls5AN2FbbSqVdV_i_-PHp6tXbmmw5-xdA4vS5ak/edit?usp=sharing</a><br><br></div>High-level findings include: <br><ul><li>Most users refer to the combination of a username/email and password as “Login Information.”</li><li>When asked to consider the terms “Password Manager” and “Login Manager” most participants thought “Login Manager” was more inclusive and that it would store both usernames/emails and passwords.</li></ul></div><div class="gmail_extra"><div><div class="h5"><br><div class="gmail_quote">On Tue, Jun 16, 2015 at 11:56 AM, Ryan Feeley <span dir="ltr"><<a href="mailto:rfeeley@mozilla.com" target="_blank">rfeeley@mozilla.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word"><div>I should clarify: we’ve tested login versus password in this context. Users are very comfortable referring to a username + password combination as a login, and that it’s less ambiguous when the username is being saved is another reason we’ve taken that route. We should however refer to passwords as passwords (when no username is present).</div><div><div><div><br></div><br><div><blockquote type="cite"><div>On Jun 16, 2015, at 12:53 PM, Matej Novak <<a href="mailto:mnovak@mozilla.com" target="_blank">mnovak@mozilla.com</a>> wrote:</div><br><div><div style="font-family:Helvetica,Arial;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;margin:0px"><br>I think “password” is a lot more clear as to what’s being saved. My vote would be #3, but agree that testing is good.</div><br style="font-family:Helvetica,Arial;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div style="font-family:Helvetica,Arial;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div style="font-family:helvetica,arial;font-size:13px"><br></div><div style="font-family:helvetica,arial;font-size:13px">—<br>Matej Novak • Copy Director • Mozilla<br><br><a href="tel:%2B1.416.356.1926" value="+14163561926" target="_blank">+1.416.356.1926</a> • @matejnovak •<span> </span><a href="http://matejnovak.com/" target="_blank">matejnovak.com</a></div></div><br style="font-family:Helvetica,Arial;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><p style="font-family:Helvetica,Arial;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">On June 16, 2015 at 12:51:11 PM, Ryan Feeley (<a href="mailto:rfeeley@mozilla.com" target="_blank">rfeeley@mozilla.com</a>) wrote:</p><blockquote type="cite" style="font-family:Helvetica,Arial;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span><div></div><br>> On Jun 16, 2015, at 12:49 PM, William Maggs <<a href="mailto:wmaggs@mozilla.com" target="_blank">wmaggs@mozilla.com</a>> wrote: <br>> <br>> I really think either 4 or 6 is the best. Test them. Test a bunch of them, but I hope we can be consistent in moving to logins as the right term for credentials. <br><br><br>Thanks! We could, and probably should, get fancy and swap “login” for “password” when the username is made blank. <br><br><br>Ryan Feeley <br>UX, Cloud Services <br>Mozilla UX <br>IRC: rfeeley</span></blockquote></div></blockquote></div><br></div></div></div></blockquote></div><br><br clear="all"><br></div></div><span class="HOEnZb"><font color="#888888">-- <br><div><div dir="ltr">-------------------<br>Gemma Petrie<br>Senior UX Researcher<br>Mozilla Corporation</div></div>
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