<div dir="ltr">If you've restarted your computer from a cold start and don't start Nightly but the third party software still complains then I suggest the problem is with the third-party software and not Nightly.<br></div><div class="gmail_extra"><br><div class="gmail_quote">On 23 March 2017 at 09:48, Ned Moore <span dir="ltr"><<a href="mailto:nedmoore1@att.net" target="_blank">nedmoore1@att.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="color:#000;background-color:#fff;font-family:verdana,helvetica,sans-serif;font-size:16px"><div id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3306">Nightly Still Will Not Close since 03/20/2017.</div><div id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3297"><br></div><div id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3298">Ccleaner v5.28.6005 will not clean. AVG 1-click Maintenance will not clean. Daily cleaning has been shown to reduce fragmentation in my machine.<br></div><div id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3361"><br></div><div id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3362" dir="ltr">Nightly has been deleted/uninstalled using Windows Control Panel and reinstalled using [ firefox-55.0a1.en-US.win32.<wbr>installer-stub.exe ] on 03/21 & 03/22, which indicated updated (by date) status.</div><div id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3363"><br></div><div id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3364">Windows 10 Task Manager indicates Nightly is closed and gone from the File Lists.</div><div id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3721"><br></div><div id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3365" dir="ltr">Process Hacker says Nightly is not closed, but cannot close it because "Process is in a job" -</div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3419"> even though Nightly is not actively open on the desktop.</div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3542"><br></div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3544">I have exported and saved my Bookmarks to an HTML file and Contacts to an EXCEL file.</div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3592"><br></div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3593">Is the answer to totally remove Nightly and all Firefox residuals from the computer and start over?</div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3627">How do I do that short of reformatting the HD drive?</div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3802">Where is all the residual Firefox stuff buried?</div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3854">When restarting Nightly, it does indicate the browsing history has been cleared per the setup boxes.<br></div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3628"><br></div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3678">Barring a satisfactory fix - I reckon I cannot use Nightly any more.</div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3862"><br></div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3868">Is this good enough for a Bug Report?<br></div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3679"><br></div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3629">thnx,</div><div dir="ltr" id="m_-5681536274534839610yui_3_16_0_ym19_1_1490286630809_3648">Ned Moore<br></div></div></div><br>______________________________<wbr>_________________<br>
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<br></blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>Anthony Hughes<br></div>Senior Quality Engineer<br>Mozilla Corporation<br></div></div>
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