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<DIV><FONT size=4 face="Courier New">Thanks for the assistance,</FONT></DIV>
<DIV><FONT size=4 face="Courier New">It turned to be an add-on my sister
installed and it installed on everyone.</FONT></DIV>
<DIV><FONT size=4 face="Courier New">The installer was a third party adware
called Nav-Links or NL</FONT></DIV>
<DIV><FONT size=4 face="Courier New">It was a HD Video player that was
adware.</FONT></DIV>
<DIV><FONT size=4 face="Courier New"></FONT> </DIV>
<DIV><FONT size=4 face="Courier New">Thanks again,</FONT></DIV>
<DIV><FONT size=4 face="Courier New">Rex</FONT></DIV></DIV>
<DIV style="FONT: 10pt Tahoma">
<DIV><BR></DIV>
<DIV style="BACKGROUND: #f5f5f5">
<DIV style="font-color: black"><B>From:</B> <A
title="mailto:team@shorlaksupport.com
CTRL + Click to follow link"
href="mailto:team@shorlaksupport.com">ShorlakSupport</A> </DIV>
<DIV><B>Sent:</B> Sunday, January 12, 2014 3:59 AM</DIV>
<DIV><B>To:</B> <A title=robert.rex.edwards@outlook.com
href="mailto:robert.rex.edwards@outlook.com">Rex</A> </DIV>
<DIV><B>Subject:</B> [ShorlakSupport] Re: Tell me how to remove the malware.
(request #256)</DIV></DIV></DIV>
<DIV><BR></DIV>
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<DIV style="COLOR: #b5b5b5">##- Please type your reply above this line -##</DIV>
<P>Your request (256) has been solved. To reopen this request, reply to this
email.<BR><BR></P>
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Support</STRONG> (ShorlakSupport) </P>
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12 10:59 </P>
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, </P>
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are sorry for the inconvenience and thank you for contacting us.
</P>
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you did not install it directly, you may have had it offered to you
during the installation process of another application. </P>
<P
style="LINE-HEIGHT: 22px; MARGIN-TOP: 15px; FONT-FAMILY: 'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif; MARGIN-BOTTOM: 15px; COLOR: #2b2e2f; FONT-SIZE: 14px">To
uninstall our product, simply follow the instructions on our
uninstall page<BR><A
href="http://www.shorlaksupport.com/uninstall/">http://www.shorlaksupport.com/uninstall/</A>
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style="LINE-HEIGHT: 22px; MARGIN-TOP: 15px; FONT-FAMILY: 'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif; MARGIN-BOTTOM: 15px; COLOR: #2b2e2f; FONT-SIZE: 14px">If
you can't find it in your uninstall, please send us a screenshot (<A
href="http://www.take-a-screenshot.org/">http://www.take-a-screenshot.org/</A>)
of your addons installed on your browser. (see Instructions here:<A
href="http://www.shorlaksupport.com/addons-on-your-browser/">http://www.shorlaksupport.com/addons-on-your-browser/</A>)
</P>
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you have any further issues, please do not hesitate to contact us
again. </P>
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you and best regards, </P>
<P
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Shorlak Support </P></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>
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<P
style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 18px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: 'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif; MARGIN-BOTTOM: 0px; COLOR: #1b1d1e; FONT-SIZE: 15px; PADDING-TOP: 0px"><STRONG>Rex</STRONG>
</P>
<P
style="PADDING-BOTTOM: 0px; LINE-HEIGHT: 25px; MARGIN-TOP: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: 'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif; MARGIN-BOTTOM: 15px; COLOR: #bbbbbb; FONT-SIZE: 13px; PADDING-TOP: 0px">Jan
12 08:44 </P>
<P
style="LINE-HEIGHT: 22px; MARGIN-TOP: 15px; FONT-FAMILY: 'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif; MARGIN-BOTTOM: 15px; COLOR: #2b2e2f; FONT-SIZE: 14px">I
have traced down the the malware to you.<BR>Tell me how to remove it
and be on noticed I will report it to Mozilla. </P>
<P
style="LINE-HEIGHT: 22px; MARGIN-TOP: 15px; FONT-FAMILY: 'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif; MARGIN-BOTTOM: 15px; COLOR: #2b2e2f; FONT-SIZE: 14px"><A
href="http://rvzr-a.akamaihd.net/sd/apps/adinfo-1.0-p/index.html?bj1WaWRlbyBQbGF5ZXImaD1ydnpyLWEuYWthbWFpaGQubmV0JmM9Z3JlZW4mbz13c2FyJmQ9JnQ9MTsyOzM7NDs1OzY7Nzs4Ozk7MTA7MTE7MTI7MTM7MTQmYT00MzAwJnM9MTAwOSZ3PTQuYnAuYmxvZ3Nwb3QuY29tJmI9YmQyJnJkPSZyaT0=">http://rvzr-a.akamaihd.net/sd/apps/adinfo-1.0-p/index.html?bj1WaWRlbyBQbGF5ZXImaD1ydnpyLWEuYWthbWFpaGQubmV0JmM9Z3JlZW4mbz13c2FyJmQ9JnQ9MTsyOzM7NDs1OzY7Nzs4Ozk7MTA7MTE7MTI7MTM7MTQmYT00MzAwJnM9MTAwOSZ3PTQuYnAuYmxvZ3Nwb3QuY29tJmI9YmQyJnJkPSZyaT0=</A>
</P>
<P
style="LINE-HEIGHT: 22px; MARGIN-TOP: 15px; FONT-FAMILY: 'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif; MARGIN-BOTTOM: 15px; COLOR: #2b2e2f; FONT-SIZE: 14px">This
is the script and it came back to you. </P>
<P
style="LINE-HEIGHT: 22px; MARGIN-TOP: 15px; FONT-FAMILY: 'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif; MARGIN-BOTTOM: 15px; COLOR: #2b2e2f; FONT-SIZE: 14px">I
tried the opt-out but it continues to pop up. </P>
<P
style="LINE-HEIGHT: 22px; MARGIN-TOP: 15px; FONT-FAMILY: 'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif; MARGIN-BOTTOM: 15px; COLOR: #2b2e2f; FONT-SIZE: 14px">Either
help fix it or be placed on notice by the FTC.gov
</P></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></DIV>]
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