[Marketing-Public]informal support proposal

Jay Garcia marketing-public at mozilla.org
Tue, 30 Mar 2004 08:04:09 -0600


On 30.03.04 02:09, Moz Champion wrote:

 --- Original Message ---

> When Netscape was in full swing, and had over 40 percent of the market, 
> what did it have?  Online support via the Netscape Champions, and a per 
> use pay telephone service (interestingly enough via Decision One).   And 
> that was with a corporation that sold for 4.8 billion dollars.  
> 
> The Mozilla Champions are the best solution for at least 16% of internet 
> users (those who use newsgroups), yet there is little 'support' from 
> Mozilla.org.  We dont have newsgroups on mozilla.org servers to work 
> in,  we are 'hidden' away on a community support web link,  we cant even 
> get a clear idea of what you would like to see,  is this happy to work 
> with us?

Just to point out ......

When the Netscape Champions were in "full-swing", the Netscape number
crunchers placed a value of approximately $300,000 on our yearly support
efforts.


-- 
Jay Garcia Netscape Champion - Mozilla Champion
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