[Marketing-Public]Mozilla vs Opera

Jay Garcia marketing-public at mozilla.org
Tue, 23 Mar 2004 21:15:10 -0600


On 23.03.04 20:58, Sean Kerner wrote:

 --- Original Message ---


> Not to be rude, cause everyone is volunteering their time and all, but one
> person answering and being the *free* support for a web browser across
> multiple time zones and geography is hardly sufficient. The community is
> obviously willing and able to help out and it should be allowed to do so.
> 
> How many people respond to Opera's webmaster? I can guarantee you that
> it's alot more than one. Opera is doing alot of things right at this
> time - it helps of course that they're heavily and well funded too...
> 
> Microsoft whose whole business is built around making software easier to
> use for people (supposedly) has multiple teams geographically dispersed to
> deal with email inquiries in real time.
> 
> Newbies need ALOT of support and of the included variety that's instant
> and real time. Until that happens, Mozilla will remain a tool limited to
> early adopters and tech enthusiasts and not the mainstream...which is a
> real shame cause we all know it's the best $#!!! browser out there.
> 
> just my two cents.
> 
> 
> 
> -----Original Message-----
> From: marketing-public-admin@mozilla.org
> [mailto:marketing-public-admin@mozilla.org]On Behalf Of Jay Garcia
> Sent: March 23, 2004 9:24 PM
> To: marketing-public@mozilla.org
> Subject: Re: [Marketing-Public]Mozilla vs Opera
> 
> 
> On 23.03.04 17:50, Chris I wrote:
> 
>  --- Original Message ---
> 
> 
>> Jay Garcia wrote:
>>> I'm answering Mozilla.org webmaster mail now and that's enough, besides
>>> reading/replying to well over 1,000 posts on the secure server and
>>> Mozilla news server. Geeze, how much "help" do people need ??!!
>>
>> How about forwarding such mail to a list?
>>
> 
> I'm happy with the way it is now, unless I start getting twice the mail.
> Well, twice 2 per day is 4 .. :-)
> 
> --
> Jay Garcia Netscape Champion - Mozilla Champion
> UFAQ - http://www.UFAQ.org
> Mozilla Champions - http://mozillachampions.mozdev.org
> Posting Guidelines - http://mozillachampions.mozdev.org/guidelines.html
> _______________________________________________
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> Get involved - Check out the marketing projects that need help -
> http://www.mozilla.org/projects/marketing

I get on average 20 or so help messages addressed to
webmaster@mozilla.org "weekly". Hardly overwhelming by any stretch
regardless of time-zones. Time is not of the essence in this case.

-- 
Jay Garcia Netscape Champion - Mozilla Champion
UFAQ - http://www.UFAQ.org
Mozilla Champions - http://mozillachampions.mozdev.org
Posting Guidelines - http://mozillachampions.mozdev.org/guidelines.html