<div dir="ltr">Hi guys,<div><br></div><div>Quick update here: Roxana has been working on the script today, and it seems she got pretty much everything set up, and only needs to fix some certificate issue to have it working. We expect to have the test results for you tomorrow, as Roxana had to leave.</div><div><br></div><div>Regards,</div><div>Florin.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Mar 29, 2017 at 10:33 AM, Florin Mezei <span dir="ltr"><<a href="mailto:fmezei@mozilla.com" target="_blank">fmezei@mozilla.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Thank you Roland! I've forwarded all the information to Roxana from the Platform QA team, who will have a look at this today.<div><br></div><div>Regards,</div><div>Florin.</div><div><div class="h5"><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Mar 29, 2017 at 10:25 AM, Roland moco Tanglao <span dir="ltr"><<a href="mailto:rtanglao@mozilla.com" target="_blank">rtanglao@mozilla.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
  <div bgcolor="#FFFFFF" text="#000000">
    <p>HI Florin and QA team</p>
    <p>The URL being redirect to is on PRODUCUCTION NOT on stage so I've
      revised my testing HOW TO appropriately. Please refer to [1] when
      testing.</p>
    <p>Cheers!</p>
    <p>...Roland</p>
    <p>[1]
<a class="m_8050020391402001694m_2364567945965159555moz-txt-link-freetext" href="https://github.com/rtanglao/rt-li-sumo-redirects/blob/master/how-to-test-6000-redirects.md" target="_blank">https://github.com/rtanglao/rt<wbr>-li-sumo-redirects/blob/master<wbr>/how-to-test-6000-redirects.md</a></p>
    <p>
      
    </p>
    <p>From <a href="https://supportcases.lithium.com/5006100000AawTs" target="_blank">Case
        00137762</a></p>
    <p>Note this is automatable (I am 99% sure) via a script. Here is a
      <a href="https://github.com/rtanglao/rt-li-sumo-redirects/blob/master/get-stage-url.rb" target="_blank">proof
        of concept in Ruby</a>.</p>
    <ul>
      <li>1. For each of the approximately 6100 rows in the spreadsheet
        at: <br>
        <a href="https://docs.google.com/spreadsheets/d/1bqoCUqsCvdrGTXssavzdadTRF38l8JoIjuEJxqc2QiU/edit#gid=277128454" target="_blank">https://docs.google.com/spread<wbr>sheets/d/1bqoCUqsCvdrGTXssavzd<wbr>adTRF38l8JoIjuEJxqc2QiU/edit#<wbr>gid=277128454</a>
        <ul>
          <li>A. Please test the redirection of the links in Column D to
            the Target URL in Column G as follows:
            <ul>
              <li>i) In the URL from Column D "Redirect this Link" e.g.
                row 2 <code><a class="m_8050020391402001694m_2364567945965159555moz-txt-link-freetext" href="https://support.mozilla.org/kb/insecure-password-warning-firefox-ach" target="_blank">https://support.mozilla.org/kb<wbr>/insecure-password-warning-fir<wbr>efox-ach</a></code><br>
                replace <code>support.mozilla</code> with <code>support-stage.allizom</code>
                e.g. row 2, Column D -> <br>
                <code><a class="m_8050020391402001694m_2364567945965159555moz-txt-link-freetext" href="https://support-stage.allizom.org/kb/insecure-password-warning-firefox-ach" target="_blank">https://support-stage.allizom.<wbr>org/kb/insecure-password-warni<wbr>ng-firefox-ach</a></code>
                <br>
                Let's call this <code>URL 1</code></li>
              <li>ii) Take the URL from Column G "Target URL" e.g. row 2
                <code><a class="m_8050020391402001694m_2364567945965159555moz-txt-link-freetext" href="https://support.mozilla.org/t5/Protect-your-privacy/Insecure-password-warning-in-Firefox/ta-p/27861" target="_blank">https://support.mozilla.org/t5<wbr>/Protect-your-privacy/Insecure<wbr>-password-warning-in-Firefox/<wbr>ta-p/27861</a></code>
                Let's call this <code>URL 2</code></li>
              <li>iii) Load <code>URL 1</code> in Firefox</li>
              <li>iv) If Firefox redirects to <code>URL 2</code>, THEN
                test PASS ELSE test FAIL</li>
            </ul>
          </li>
        </ul>
      </li>
    </ul><div><div class="m_8050020391402001694h5">
    <br>
    <div class="m_8050020391402001694m_2364567945965159555moz-cite-prefix">On 3/28/17 9:53 PM, Mahendranadh
      Potharaju wrote:<br>
    </div>
    <blockquote type="cite">
      <div dir="ltr">
        <div>
          <div>
            <div>
              <div>
                <div>
                  <div><b>Status Update : </b><br>
                    <br>
                  </div>
                  <div>The interim fix is in place on staging server and
                    available for QA to test. After QA validation we
                    will roll out changes to production OR based on
                    severity of any issues, switch to Kitsune. <br>
                  </div>
                  <div><br>
                  </div>
                  <div>For the permanent solution : <br>
                  </div>
                  Firefox dev team and Lithium dev team had met
                  yesterday and now have a good understanding of the
                  issues in this implementation. Lithium dev team is
                  going to present a solution by Tuesday(4/4/17) or
                  Wednesday (4/5/17) and we will then plan its
                  implementation. <br>
                </div>
                <br>
              </div>
              Currently we are on course with intermix fix to have the
              links fixed in this week. <br>
              <br>
            </div>
            Thanks everyone for giving this the right attention and
            bringing it back on track. <br>
            <br>
          </div>
          Regards, <br>
          <br>
        </div>
        Mahe<br>
        <div>
          <div>
            <div>
              <div>  <br>
              </div>
            </div>
          </div>
        </div>
      </div>
      <div class="gmail_extra"><br>
        <div class="gmail_quote">On Fri, Mar 24, 2017 at 11:27 AM,
          Mahendranadh Potharaju <span dir="ltr"><<a href="mailto:mpotharaju@mozilla.com" target="_blank">mpotharaju@mozilla.com</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div dir="ltr">
              <div>
                <div>
                  <div>
                    <div>
                      <div>
                        <div>
                          <div>
                            <div>
                              <div>
                                <div>Here is status update from our call
                                  this morning<br>
                                  <br>
                                </div>
                                <div><b>Current Action Items : </b><br>
                                </div>
                                <ul>
                                  <li>Joni is working on the links and
                                    will hand over to Lithium for the
                                    migration by eod Friday 3/24.</li>
                                  <li>Lithium should be able to complete
                                    migration on Tuesday 3/28</li>
                                  <li>QA team has been reached to plan
                                    testing the SUMO links on Wednesday
                                    3/29</li>
                                </ul>
                                <p><b>Backup Plan </b><br>
                                </p>
                              </div>
                            </div>
                          </div>
                          <ul>
                            <li>Patrick McClard is gauging the work to
                              migrate new content (questions, articles
                              etc) in Lithium since the switch over.  </li>
                            <li>Monday, 3/27 -Giorgos will provide a
                              time estimate to stand up Kitsune again
                              and the DNS change </li>
                            <li>If Lithium isn't able to migrate links
                              in time or QA team fails the migration, we
                              will switch over to Kitsune and figure out
                              next course of action with Lithium. <br>
                            </li>
                          </ul>
                        </div>
                        <b><br>
                        </b></div>
                      There seems to be few more links from <a href="http://mozilla.org" target="_blank">mozilla.org</a> and other sites
                      which could be broken. Am reaching David Tenser to
                      see who can help here to identify and how we can
                      fix. <br>
                      <br>
                    </div>
                    Alex and Jascha are in contact with Lithium folks
                    and are helping getting the necessary attention and
                    resources. <br>
                    <br>
                  </div>
                  We will do daily check-ins and intend to have the
                  links all up next week. Feel free to reach back with
                  any questions. <br>
                  <br>
                </div>
                Thanks, <br>
                <br>
              </div>
              Mahe<br>
            </div>
            <div class="gmail_extra">
              <div>
                <div class="m_8050020391402001694m_2364567945965159555h5"><br>
                  <div class="gmail_quote">On Thu, Mar 23, 2017 at 1:51
                    PM, Giorgos Logiotatidis <span dir="ltr"><<a href="mailto:giorgos@mozilla.com" target="_blank">giorgos@mozilla.com</a>></span>
                    wrote:<br>
                    <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">+
                      Benjamin Sternthal<br>
                      <span><br>
                        <br>
                        Madalina Ana writes:<br>
                        <br>
                        > + Patrick and rest of the SUMO staff<br>
                        ><br>
                        > Just to clarify, we're due to finalize the
                        spreadsheets tomorrow and send<br>
                        > for implementation, implementation might
                        take a few days longer.<br>
                        ><br>
                        > Let's check-in tomorrow 8:45 Am Pacific,
                        I'll send out an invite.<br>
                        ><br>
                        > We're working on getting proper contacts
                        for Lithium dev so that we can<br>
                        > connect you.<br>
                        ><br>
                        > I'll be offline for the rest of today as
                        I'm in CET, if you need any<br>
                        > follow-up today please reach out to
                        Patrick.<br>
                        ><br>
                        > Thanks,<br>
                        ><br>
                        > Madalina<br>
                        ><br>
                        > On Thu, Mar 23, 2017 at 9:06 PM,
                        Mahendranadh Potharaju <<br>
                        > <a href="mailto:mpotharaju@mozilla.com" target="_blank">mpotharaju@mozilla.com</a>>
                        wrote:<br>
                        ><br>
                        >> Thanks for jumping on a quick call
                        Johann, Giorgos and Benjamin.<br>
                        >><br>
                        >> Per Madalina's update on the bug<br>
                      </span>>> <<a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1324426" rel="noreferrer" target="_blank">https://bugzilla.mozilla.org/<wbr>show_bug.cgi?id=1324426</a>>Lithiu<wbr>m
                      is working<br>
                      <div>
                        <div class="m_8050020391402001694m_2364567945965159555m_-5307440070962056920h5">>>
                          on an interim fix which is due tomorrow. And,
                          we need to test this interim<br>
                          >> fix to ensure its done right.<br>
                          >><br>
                          >><br>
                          >> The further steps is for us to meet
                          with Lithium engineering team to<br>
                          >> identify the right permanent fix and
                          find owners to implement it on Firefox<br>
                          >> and/or Lithium. If its harder with
                          Lithium folks jumping on a call with us,<br>
                          >> seems like they are based out of SF
                          and we can have an in person meeting at<br>
                          >> Mozilla or Lithium office.<br>
                          >><br>
                          >> We'll meet tomorrow and there after
                          to drive this to finish.<br>
                          >><br>
                          >> Madalina - Please propose a check-in
                          meet time for the status.<br>
                          >><br>
                          >><br>
                          >> Thanks,<br>
                          >><br>
                          >> Mahe<br>
                          >><br>
                          >><br>
                          >> On Thu, Mar 23, 2017 at 11:55 AM,
                          Erin Lancaster <<a href="mailto:elancaster@mozilla.com" target="_blank">elancaster@mozilla.com</a>><br>
                          >> wrote:<br>
                          >><br>
                          >>> If it's not too late for you, we
                          are in my vidyo room we are on with some<br>
                          >>> other folks. Thank you so much.<br>
                          >>><br>
                          >>> On Thu, Mar 23, 2017 at 11:54 AM,
                          Johann Hofmann <<a href="mailto:jhofmann@mozilla.com" target="_blank">jhofmann@mozilla.com</a>><br>
                          >>> wrote:<br>
                          >>><br>
                          >>>> Sure, I can volunteer as a
                          point of contact and would forward any bigger<br>
                          >>>> questions to the Firefox
                          team.<br>
                          >>>><br>
                          >>>> Thank you for acting so
                          quickly on this! :)<br>
                          >>>><br>
                          >>>> Johann<br>
                          >>>><br>
                          >>>><br>
                          >>>> On 23/03/2017 19:34, Erin
                          Lancaster wrote:<br>
                          >>>><br>
                          >>>> Johann, Dão: Mahe is making
                          progress figuring out who is involved here<br>
                          >>>> and what some next steps
                          should be but we need a single point of
                          contact on<br>
                          >>>> the Firefox engineering team.
                          We don’t have any specific requests as of yet<br>
                          >>>> but can Mahe loop one of you
                          in? If not, do you have someone else you can<br>
                          >>>> suggest?<br>
                          >>>><br>
                          >>>> Thank you,<br>
                          >>>> Erin<br>
                          >>>><br>
                          >>>> On Mar 23, 2017, at 11:27 AM,
                          Erin Lancaster <<a href="mailto:elancaster@mozilla.com" target="_blank">elancaster@mozilla.com</a>><br>
                          >>>> wrote:<br>
                          >>>><br>
                          >>>><br>
                          >>>><br>
                          >>>> On Thu, Mar 23, 2017 at 10:14
                          AM, Peter Dolanjski <<br>
                          >>>> <a href="mailto:pdolanjski@mozilla.com" target="_blank">pdolanjski@mozilla.com</a>>
                          wrote:<br>
                          >>>><br>
                          >>>>> +Joni<br>
                          >>>>><br>
                          >>>>> On Mar 23, 2017 12:19 PM,
                          "Liz Henry (:lizzard)" <<a href="mailto:ehenry@mozilla.com" target="_blank">ehenry@mozilla.com</a>><br>
                          >>>>> wrote:<br>
                          >>>>><br>
                          >>>>>> This issue is serious
                          enough that fixing it should be a high
                          priority<br>
                          >>>>>> for Firefox 52 as
                          well as a blocking issue for the release of
                          53. I see<br>
                          >>>>>> this as breaking a
                          major user-facing part of our product.<br>
                          >>>>>><br>
                          >>>>>> How about this as an
                          option:  walking back to Kitsune immediately,<br>
                          >>>>>> until the new system
                          is fixed *and tested* by Firefox QE.   Is that<br>
                          >>>>>> possible and what
                          would it take to switch back to our working
                          system?<br>
                          >>>>>><br>
                          >>>>>> Best<br>
                          >>>>>><br>
                          >>>>>> Liz<br>
                          >>>>>><br>
                          >>>>>> On Thu, Mar 23, 2017
                          at 7:06 AM, Johann Hofmann <<a href="mailto:jhofmann@mozilla.com" target="_blank">jhofmann@mozilla.com</a>><br>
                          >>>>>> wrote:<br>
                          >>>>>><br>
                          >>>>>>> As mentioned in
                          the bug, this also affects most security
                          information<br>
                          >>>>>>> such as cert
                          error pages and the in-content insecure
                          password warning.<br>
                          >>>>>>><br>
                          >>>>>>> The fact that it
                          takes a long time to get this issue fixed does
                          not<br>
                          >>>>>>> speak in favor of
                          the migration. I would really like to see an
                          official<br>
                          >>>>>>> statement
                          explaining the reasons we are dropping
                          Kitsune.<br>
                          >>>>>>><br>
                          >>>>>>> What is unclear
                          to me:<br>
                          >>>>>>><br>
                          >>>>>>> - Why was the
                          decision to make us depend on a proprietary
                          third-party<br>
                          >>>>>>> vendor done
                          without feedback or announcement to any other
                          part of the<br>
                          >>>>>>> organization?<br>
                          >>>>>>> - It seems like
                          there were at not point any Firefox engineers<br>
                          >>>>>>> involved in this.
                          Why did nobody cross-check with the Firefox
                          Owner/Peers?<br>
                          >>>>>>> - No Mozilla
                          developers were involved in testing the new
                          platform<br>
                          >>>>>>> before it went
                          live. Testing was done by the marketing team.
                          I can<br>
                          >>>>>>> understand that
                          resources may be limited for maintenance, but
                          why was it<br>
                          >>>>>>> decided that no
                          engineers can be spared to integration test
                          the new<br>
                          >>>>>>> platform?<br>
                          >>>>>>> - Is this
                          decision in line with the module owners of
                          SUMO?<br>
                          >>>>>>><br>
                          >>>>>>> Absurdly, the
                          modules page lists the owners of SUMO as the<br>
                          >>>>>>> maintainers of
                          Kitsune (<a href="https://wiki.mozilla.org/Modules/All#Sumo" rel="noreferrer" target="_blank">https://wiki.mozilla.org/Modu<wbr>les/All#Sumo</a>).<br>
                          >>>>>>> Is this no longer
                          up to date? I'd like to think the lack of
                          communication<br>
                          >>>>>>> around this is in
                          violation of our governance policies.<br>
                          >>>>>>><br>
                          >>>>>>> Johann<br>
                          >>>>>>><br>
                          >>>>>>><br>
                          >>>>>>> On 23/03/2017
                          14:29, Sylvestre Ledru wrote:<br>
                          >>>>>>><br>
                          >>>>>>> Hello<br>
                          >>>>>>><br>
                          >>>>>>> FWIW, this has
                          been a very important source of issue and
                          frustration<br>
                          >>>>>>> for the release
                          management team too.<br>
                          >>>>>>><br>
                          >>>>>>> This added some
                          frictions at the end of the 52 release cycle.<br>
                          >>>>>>><br>
                          >>>>>>> Sylvestre<br>
                          >>>>>>><br>
                          >>>>>>> Le 23/03/2017 à
                          14:26, Dão Gottwald a écrit :<br>
                          >>>>>>><br>
                          >>>>>>> Apparently
                          in-product links to SUMO have been broken in
                          non-en-US<br>
                          >>>>>>> builds for at
                          least two weeks:<br>
                          >>>>>>><br>
                          >>>>>>> <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1324426#c6" rel="noreferrer" target="_blank">https://bugzilla.mozilla.org/s<wbr>how_bug.cgi?id=1324426#c6</a><br>
                          >>>>>>><br>
                          >>>>>>> Two weeks passing
                          without a resolution to this seems
                          unacceptable.<br>
                          >>>>>>><br>
                          >>>>>>> Why have we
                          switched SUMO to third-party software and
                          pulled our own<br>
                          >>>>>>> engineers without
                          at least announcing this decision through the
                          appropriate<br>
                          >>>>>>> channels (this
                          includes this mailing list) to allow people to
                          voice<br>
                          >>>>>>> concerns as to
                          what this means for our products?<br>
                          >>>>>>><br>
                          >>>>>>> Can we switch
                          back from Lithium and resource SUMO
                          appropriately again?<br>
                          >>>>>>><br>
                          >>>>>>> dao<br>
                          >>>>>>><br>
                          >>>>>>><br>
                          >>>>>>>
                          ______________________________<wbr>_________________<br>
                        </div>
                      </div>
                      >>>>>>> firefox-dev mailing
                      <a class="m_8050020391402001694m_2364567945965159555moz-txt-link-abbreviated" href="mailto:listfirefox-dev@mozilla.orghtt" target="_blank">listfirefox-dev@mozilla.orghtt</a><wbr>ps://<a href="http://mail.mozilla.org/listinfo/firefox-dev" rel="noreferrer" target="_blank">mail.mozilla.org/listinfo<wbr>/firefox-dev</a><br>
                      <div class="m_8050020391402001694m_2364567945965159555m_-5307440070962056920HOEnZb">
                        <div class="m_8050020391402001694m_2364567945965159555m_-5307440070962056920h5">>>>>>>><br>
                          >>>>>>> WIW<br>
                          >>>>>>><br>
                          >>>>>>>
                          ______________________________<wbr>_________________
                          firefox-dev mailing<br>
                          >>>>>>> list <a href="mailto:firefox-dev@mozilla.org" target="_blank">firefox-dev@mozilla.org</a>
                          <a href="https://mail.mozilla.org/listi" rel="noreferrer" target="_blank">https://mail.mozilla.org/listi</a><br>
                          >>>>>>> nfo/firefox-dev<br>
                          >>>>>><br>
                          >>>>>> --<br>
                          >>>>>> ----<br>
                          >>>>>> Liz Henry (:lizzard)<br>
                          >>>>>> Firefox Release
                          Manager<br>
                          >>>>>> <a href="mailto:lhenry@mozilla.com" target="_blank">lhenry@mozilla.com</a><br>
                          >>>>>>
                          ______________________________<wbr>_________________
                          firefox-dev mailing<br>
                          >>>>>> list <a href="mailto:firefox-dev@mozilla.org" target="_blank">firefox-dev@mozilla.org</a>
                          <a href="https://mail.mozilla.org/listi" rel="noreferrer" target="_blank">https://mail.mozilla.org/listi</a><br>
                          >>>>>> nfo/firefox-dev<br>
                          >>>>><br>
                          >>>>>
                          ______________________________<wbr>_________________
                          firefox-dev mailing<br>
                          >>>>> list <a href="mailto:firefox-dev@mozilla.org" target="_blank">firefox-dev@mozilla.org</a>
                          <a href="https://mail.mozilla.org/listi" rel="noreferrer" target="_blank">https://mail.mozilla.org/listi</a><br>
                          >>>>> nfo/firefox-dev<br>
                          >>>><br>
                          >>>><br>
                          >>><br>
                          >><br>
                          >><br>
                        </div>
                      </div>
                      <span class="m_8050020391402001694m_2364567945965159555m_-5307440070962056920HOEnZb"><font color="#888888">>> --<br>
                          >> Mahendra Potharaju<br>
                          >><br>
                        </font></span></blockquote>
                  </div>
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                  <br>
                </div>
              </div>
              <span class="m_8050020391402001694m_2364567945965159555HOEnZb"><font color="#888888">-- <br>
                  <div class="m_8050020391402001694m_2364567945965159555m_-5307440070962056920gmail_signature" data-smartmail="gmail_signature">
                    <div dir="ltr">Mahendra Potharaju<br>
                    </div>
                  </div>
                </font></span></div>
          </blockquote>
        </div>
        <br>
        <br clear="all">
        <br>
        -- <br>
        <div class="m_8050020391402001694m_2364567945965159555gmail_signature" data-smartmail="gmail_signature">
          <div dir="ltr">Mahendra Potharaju<br>
          </div>
        </div>
      </div>
    </blockquote>
    <br>
  </div></div></div>

</blockquote></div><br></div></div></div></div>
</blockquote></div><br></div>