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    Sure, I can volunteer as a point of contact and would forward any
    bigger questions to the Firefox team.<br>
    <br>
    Thank you for acting so quickly on this! :)<br>
    <br>
    Johann<br>
    <br>
    <div class="moz-cite-prefix">On 23/03/2017 19:34, Erin Lancaster
      wrote:<br>
    </div>
    <blockquote
      cite="mid:FC7799BB-F4AA-4FC6-B957-34BE9C774413@mozilla.com"
      type="cite">
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
      Johann, Dão: Mahe is making progress figuring out who is involved
      here and what some next steps should be but we need a single point
      of contact on the Firefox engineering team. We don’t have any
      specific requests as of yet but can Mahe loop one of you in? If
      not, do you have someone else you can suggest? 
      <div class=""><br class="">
      </div>
      <div class="">Thank you,</div>
      <div class="">Erin <br class="">
        <div>
          <blockquote type="cite" class="">
            <div class="">On Mar 23, 2017, at 11:27 AM, Erin Lancaster
              <<a moz-do-not-send="true"
                href="mailto:elancaster@mozilla.com" class="">elancaster@mozilla.com</a>>
              wrote:</div>
            <br class="Apple-interchange-newline">
            <div class="">
              <div dir="ltr" class=""><br class="">
              </div>
              <div class="gmail_extra"><br class="">
                <div class="gmail_quote">On Thu, Mar 23, 2017 at 10:14
                  AM, Peter Dolanjski <span dir="ltr" class=""><<a
                      moz-do-not-send="true"
                      href="mailto:pdolanjski@mozilla.com"
                      target="_blank" class="">pdolanjski@mozilla.com</a>></span>
                  wrote:<br class="">
                  <blockquote class="gmail_quote" style="margin:0 0 0
                    .8ex;border-left:1px #ccc solid;padding-left:1ex">
                    <div dir="auto" class="">+Joni</div>
                    <div class="HOEnZb">
                      <div class="h5">
                        <div class="gmail_extra"><br class="">
                          <div class="gmail_quote">On Mar 23, 2017 12:19
                            PM, "Liz Henry (:lizzard)" <<a
                              moz-do-not-send="true"
                              href="mailto:ehenry@mozilla.com"
                              target="_blank" class="">ehenry@mozilla.com</a>>
                            wrote:<br type="attribution" class="">
                            <blockquote class="gmail_quote"
                              style="margin:0 0 0 .8ex;border-left:1px
                              #ccc solid;padding-left:1ex">
                              <div dir="ltr" class="">
                                <div class="">
                                  <div class="">This issue is serious
                                    enough that fixing it should be a
                                    high priority for Firefox 52 as well
                                    as a blocking issue for the release
                                    of 53. I see this as breaking a
                                    major user-facing part of our
                                    product. <br class="">
                                    <br class="">
                                  </div>
                                  <div class="">How about this as an
                                    option:  walking back to Kitsune
                                    immediately, until the new system is
                                    fixed *and tested* by Firefox QE.  
                                    Is that possible and what would it
                                    take to switch back to our working
                                    system?   <br class="">
                                  </div>
                                  <div class=""><br class="">
                                  </div>
                                  Best<br class="">
                                  <br class="">
                                </div>
                                Liz<br class="">
                              </div>
                              <div class="gmail_extra"><br class="">
                                <div class="gmail_quote">On Thu, Mar 23,
                                  2017 at 7:06 AM, Johann Hofmann <span
                                    dir="ltr" class=""><<a
                                      moz-do-not-send="true"
                                      href="mailto:jhofmann@mozilla.com"
                                      target="_blank" class="">jhofmann@mozilla.com</a>></span>
                                  wrote:<br class="">
                                  <blockquote class="gmail_quote"
                                    style="margin:0 0 0
                                    .8ex;border-left:1px #ccc
                                    solid;padding-left:1ex">
                                    <div class=""> As mentioned in the
                                      bug, this also affects most
                                      security information such as cert
                                      error pages and the in-content
                                      insecure password warning.<br
                                        class="">
                                      <br class="">
                                      The fact that it takes a long time
                                      to get this issue fixed does not
                                      speak in favor of the migration. I
                                      would really like to see an
                                      official statement explaining the
                                      reasons we are dropping Kitsune.<br
                                        class="">
                                      <br class="">
                                      What is unclear to me:<br class="">
                                      <br class="">
                                      - Why was the decision to make us
                                      depend on a proprietary
                                      third-party vendor done without
                                      feedback or announcement to any
                                      other part of the organization?<br
                                        class="">
                                      - It seems like there were at not
                                      point any Firefox engineers
                                      involved in this. Why did nobody
                                      cross-check with the Firefox
                                      Owner/Peers?<br class="">
                                      - No Mozilla developers were
                                      involved in testing the new
                                      platform before it went live.
                                      Testing was done by the marketing
                                      team. I can understand that
                                      resources may be limited for
                                      maintenance, but why was it
                                      decided that no engineers can be
                                      spared to integration test the new
                                      platform?<br class="">
                                      - Is this decision in line with
                                      the module owners of SUMO?<br
                                        class="">
                                      <br class="">
                                      Absurdly, the modules page lists
                                      the owners of SUMO as the
                                      maintainers of Kitsune (<a
                                        moz-do-not-send="true"
class="m_-7650790122169310044m_-969050471381021253m_2575385075813207388moz-txt-link-freetext"
href="https://wiki.mozilla.org/Modules/All#Sumo" target="_blank">https://wiki.mozilla.org/Modu<wbr
                                          class="">les/All#Sumo</a>). Is
                                      this no longer up to date? I'd
                                      like to think the lack of
                                      communication around this is in
                                      violation of our governance
                                      policies.<span
                                        class="m_-7650790122169310044m_-969050471381021253HOEnZb"><font
                                          class="" color="#888888"><br
                                            class="">
                                          <br class="">
                                          Johann</font></span>
                                      <div class="">
                                        <div
                                          class="m_-7650790122169310044m_-969050471381021253h5"><br
                                            class="">
                                          <br class="">
                                          <div
class="m_-7650790122169310044m_-969050471381021253m_2575385075813207388moz-cite-prefix">On
                                            23/03/2017 14:29, Sylvestre
                                            Ledru wrote:<br class="">
                                          </div>
                                          <blockquote type="cite"
                                            class="">
                                            <p class="">Hello</p>
                                            <p class="">FWIW, this has
                                              been a very important
                                              source of issue and
                                              frustration for the
                                              release management team
                                              too.</p>
                                            <p class="">This added some
                                              frictions at the end of
                                              the 52 release cycle.<br
                                                class="">
                                            </p>
                                            <p class="">Sylvestre<br
                                                class="">
                                            </p>
                                            <br class="">
                                            <div
class="m_-7650790122169310044m_-969050471381021253m_2575385075813207388moz-cite-prefix">Le
                                              23/03/2017 à 14:26, Dão
                                              Gottwald a écrit :<br
                                                class="">
                                            </div>
                                            <blockquote type="cite"
                                              class="">
                                              <div dir="ltr" class="">
                                                <div class="">
                                                  <div class="">
                                                    <div class="">Apparently
                                                      in-product links
                                                      to SUMO have been
                                                      broken in
                                                      non-en-US builds
                                                      for at least two
                                                      weeks:<br class="">
                                                      <br class="">
                                                      <a
                                                        moz-do-not-send="true"
href="https://bugzilla.mozilla.org/show_bug.cgi?id=1324426#c6"
                                                        target="_blank"
                                                        class="">https://bugzilla.mozilla.org/s<wbr
                                                          class="">how_bug.cgi?id=1324426#c6</a><br
                                                        class="">
                                                      <br class="">
                                                    </div>
                                                    Two weeks passing
                                                    without a resolution
                                                    to this seems
                                                    unacceptable.<br
                                                      class="">
                                                    <br class="">
                                                  </div>
                                                  Why have we switched
                                                  SUMO to third-party
                                                  software and pulled
                                                  our own engineers
                                                  without at least
                                                  announcing this
                                                  decision through the
                                                  appropriate channels
                                                  (this includes this
                                                  mailing list) to allow
                                                  people to voice
                                                  concerns as to what
                                                  this means for our
                                                  products?<br class="">
                                                  <br class="">
                                                </div>
                                                <div class="">Can we
                                                  switch back from
                                                  Lithium and resource
                                                  SUMO appropriately
                                                  again?<br class="">
                                                </div>
                                                <div class=""><br
                                                    class="">
                                                </div>
                                                dao<br class="">
                                              </div>
                                              <br class="">
                                              <fieldset
class="m_-7650790122169310044m_-969050471381021253m_2575385075813207388mimeAttachmentHeader"></fieldset>
                                              <br class="">
                                              <pre class="">______________________________<wbr class="">_________________
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<a moz-do-not-send="true" class="m_-7650790122169310044m_-969050471381021253m_2575385075813207388moz-txt-link-freetext" href="https://mail.mozilla.org/listinfo/firefox-dev" target="_blank">https://mail.mozilla.org/listi<wbr class="">nfo/firefox-dev</a>
</pre>
      </blockquote>
      WIW

    </blockquote>
    

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-- 
<div class="m_-7650790122169310044m_-969050471381021253gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div class="">----
</div>Liz Henry (:lizzard)
</div><div class="">Firefox Release Manager
</div><a moz-do-not-send="true" href="mailto:lhenry@mozilla.com" target="_blank" class="">lhenry@mozilla.com</a>
</div></div></div></div>
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