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<div class="moz-cite-prefix">FWIW, the crash looks like it's:<br>
<br>
<a class="moz-txt-link-freetext" href="https://bugzilla.mozilla.org/show_bug.cgi?id=1198765">https://bugzilla.mozilla.org/show_bug.cgi?id=1198765</a><br>
<br>
(it takes a bit of work, but the metadata in the details of the
bug report that got pasted in the bugreport is enough to find the
exact report that crash-stats got on crash-stats)<br>
<br>
From the bugreport, it seems we're looking for a regression
window. John, if you could run mozregression to find out when this
started crashing completely, that would be helpful.<br>
<br>
~ Gijs<br>
<br>
<br>
On 07/10/2015 17:26, Felipe G wrote:<br>
</div>
<blockquote
cite="mid:CA+thJaPE5BQxKjh=ayzyX0G4-YMQFrC7fLqDQTvsQBVko3GzUQ@mail.gmail.com"
type="cite">
<div dir="ltr">
<div>
<div>
<div>Hello John, thank you for reporting this problem. Do
you have a bugzilla account, or know how to get one? It's
better to report crashes and other bugs through bugzilla
because there we have the proper tools to track the bug
and get the right people to look at it.<br>
<br>
</div>
Another thing: if you open the <a class="moz-txt-link-freetext" href="about:crashes">about:crashes</a> page, you can
see links for the crash reports of all your recent crashes
(if you've chosen to submit them). It's usually better to
show this link to us instead of copying the content of the
crash report, because the crash stats website is able to do
analysis and correlations with other crashes.<br>
<br>
</div>
If you need any help creating the bugzilla account or filing
the bug, we can help!<br>
<br>
</div>
<div>Cheers,<br>
</div>
Felipe<br>
<div>
<div>
<div><br>
</div>
</div>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Wed, Oct 7, 2015 at 4:37 AM, John
Bird <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:johnkbird@paradise.net.nz" target="_blank">johnkbird@paradise.net.nz</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">I have had
some problems with this site before - its the official
online site for tv programs free to air on New Zealand TV.<br>
<br>
Its OK in Firefox (release version), and in Chrome, IE etc
but not in Nightly.<br>
<br>
<a moz-do-not-send="true"
href="http://www.freeviewnz.tv/tvguide/whats-on/"
rel="noreferrer" target="_blank">http://www.freeviewnz.tv/tvguide/whats-on/</a><br>
<br>
To reproduce:<br>
<br>
1 - Load page. Its unusual in that it loads twice - once
showing programs starting at midnight and then repaints for
the correct time. That may be just bad design, although
less obvious in other browsers.<br>
As its loading the status line shows "read <a
moz-do-not-send="true" href="http://usetypekit.net"
rel="noreferrer" target="_blank">usetypekit.net</a>"<br>
<br>
2 - Once loaded all looks OK. Try to scroll the page up or
down or sideways. The page on my PC then goes blank,
cannot be reloaded, in fact no tabs will render properly
after this - it seems to have somehow trashed the entire
rendering engine.<br>
<br>
Note I have AdblockPlus extension installed - but I have
disabled it for this page.<br>
<br>
3 - Restarting Nightly in safe mode produces the same
problem although it crashed slightly more gradually, but
soon did crash entirely with the full bug report<br>
<br>
AdapterDeviceID: 0x0416<br>
AdapterDriverVersion: 10.18.14.4170<br>
AdapterSubsysID: 1966103c<br>
AdapterVendorID: 0x8086<br>
AvailablePageFile: <a moz-do-not-send="true"
href="tel:9519321088" value="+19519321088" target="_blank">9519321088</a><br>
AvailablePhysicalMemory: <a moz-do-not-send="true"
href="tel:8356245504" value="+18356245504" target="_blank">8356245504</a><br>
AvailableVirtualMemory: 1095516160<br>
BIOS_Manufacturer: Insyde<br>
BlockedDllList:<br>
BreakpadReserveAddress: 45613056<br>
BreakpadReserveSize: 67108864<br>
BuildID: 20151006030231<br>
CrashTime: 1444202587<br>
DOMIPCEnabled: 1<br>
EMCheckCompatibility: true<br>
EventLoopNestingLevel: 1<br>
FramePoisonBase: 00000000f0de0000<br>
FramePoisonSize: 65536<br>
IPCFatalErrorMsg: Error deserializing 'data' (Shmem) member
of 'SurfaceDescriptorShmem'<br>
IPCFatalErrorProtocol: PLayerTransactionParent<br>
InstallTime: 1444201473<br>
Notes: Cisco VPN<br>
AdapterVendorID: 0x8086, AdapterDeviceID: 0x0416,
AdapterSubsysID: 1966103c, AdapterDriverVersion:
10.18.14.4170<br>
Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de,
AdapterDeviceID2: 0x1292, AdapterSubsysID2: 1966103c,
AdapterDriverVersion2: 9.18.13.3165<br>
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}<br>
ProductName: Firefox<br>
ReleaseChannel: nightly<br>
SafeMode: 1<br>
SecondsSinceLastCrash: 1282342<br>
StartupTime: 1444202525<br>
SystemMemoryUsePercentage: 51<br>
TelemetryEnvironment:
{"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151006030231","version":"44.0a1","vendor":"Mozilla","platformVersion":"44.0a1","xpcomAbi":"x86-msvc","hotfixVersion":"20150902.02"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16316,"virtualMaxMB":4096,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":60,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2394,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"6.3","locale":"en-NZ","servicePackMajor":0,"servicePackMinor":0,"installYear":2013},"hdd":{"profile":{"model":"ST1000LM024
HN-M101MBB","revision":"2AR20002"},"binary":{"model":"ST1000LM024
HN-M101MBB","revision":"2AR20002"},"system":{"model":"ST1000LM024
HN-M101MBB","revision":"2AR20002"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"Intel(R)
HD Graphics
4600","vendorID":"0x8086","deviceID":"0x0416","subsysID":"1966103c","RAM":null,"driver":"igdumdim64
igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32
igd10iumd32","driverVersion":"10.18.14.4170","driverDate":"3-16-2015","GPUActive":true},{"description":"NVIDIA
GeForce GT 740M
","vendorID":"0x10de","deviceID":"0x1292","subsysID":"1966103c","RAM":2048,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx
nvd3dum,nvwgf2um,nvwgf2um","driverVersion":"9.18.13.3165","driverDate":"10-23-2013"}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","d3d11":{"status":"blocked"},"d2d":{"status":"unavailable","version":"1.0"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"telemetryEnabled":true,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"nightly","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"browser.urlbar.suggest.searches":true,"browser.urlbar.userMadeSearchSuggestionsChoice":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":16059},"addons":{"activeAddons":{},"theme":{},"activePlugins":[{"name":"WildTangent
Games App V2 Presence
Detector","version":"4.0.5.13","description":"WildTangent
Games App V2 Presence
Detector","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/wildtangent-gamesapp-detector-plugin"],"updateDay":15625},{"name":"Google
Update","version":"1.3.28.15","description":"Google
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Gallery","version":"16.4.3528.331","description":"NPWLPG","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-wlpg3-detect","application/x-wlpg-detect"],"updateDay":16160},{"name":"Microsoft
Office
2010","version":"14.0.4730.1010","description":"Office
Authorization plug-in for NPAPI
browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-msoffice14"],"updateDay":14618},{"name":"Microsoft
Office 2010","version":"14.0.4761.1000","description":"The
plug-in allows you to open and edit files using Microsoft
Office
applications","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint"],"updateDay":14692},{"name":"Silverlight
Plug-In","version":"5.1.40416.0","description":"5.1.40416.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16540},{"name":"Intel®
Identity Protection
Technology","version":"4.0.5.0","description":"Intel web
components for Intel® Identity Protection
Technology","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd-intel-webapi-ipt-4.0.5"],"updateDay":15925},{"name":"Intel®
Identity Protection
Technology","version":"4.0.5.0","description":"Intel web
components updater - Installs and updates the Intel web
components","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd-intel-webapi-updater"],"updateDay":15925},{"name":"Google
Earth
Plugin","version":"7.1.5.1557","description":"GEPlugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/geplugin"],"updateDay":16575},{"name":"FortiClient
SSLVPN CacheCleaner Firefox
Plugin","version":"4.0.2294.0","description":"FortiClient
SSLVPN CacheCleaner Firefox
Plugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-forticacheclean-plugin","application/x-forticacheclean-plugin;version=4.0.2294.0","application/x-forticacheclean-plugin;version=3.0.379.0","application/x-forticacheclean-plugin;version=3.0.383.0","application/x-forticacheclean-plugin;version=3.0.387.0"],"updateDay":15966},{"name":"FortiClient
SSLVPN Tunnel Service FireFox
Plugin","version":"4.0.2294.0","description":"FortiClient
SSLVPN Tunnel Service Firefox
Plugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-forticontrol-plugin","application/x-forticontrol-plugin;version=4.0.2294.0","application/x-forticontrol-plugin;version=3.0.379.0","application/x-forticontrol-plugin;version=3.0.383.0","application/x-forticontrol-plugin;version=3.0.387.0"],"updateDay":15966},{"name":"Citrix
ICA Client","version":"14.1.200.13","description":"Citrix
Receiver Plugin
(Win32)","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-ica"],"updateDay":16315},{"name":"Citrix
URL-Redirection Helper Plugin
","version":"14.1.200.13","description":"Citrix
URL-Redirection Helper Plugin
","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/npurlinterceptor"],"updateDay":16315},{"name":"Simple
Pass","version":"6.0.100.276","description":"Website Logon
Plugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/npwlo"],"updateDay":15862},{"name":"Shockwave
for Director","version":"11.6.6.636","description":"Adobe
Shockwave for Director Netscape plug-in, version
11.6.6.636","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-director"],"updateDay":15560},{"name":"Shockwave
Flash","version":"12.0.0.70","description":"Shockwave Flash
12.0
r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16121},{"name":"Shockwave
Flash","version":"19.0.0.185","description":"Shockwave Flash
19.0
r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16700},{"name":"VSeeDetection","version":"1.0.0.0","description":"Used
to make VSee installation status and version number
accessible via
JavaScript","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vseedetection"],"updateDay":16086},{"name":"Google
Update","version":"1.3.28.15","description":"Google
Update","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd.google.update3webcontrol.3","application/x-vnd.google.oneclickctrl.9"],"updateDay":16696},{"name":"Google
Earth
Plugin","version":"6.2.0.5788","description":"GEPlugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/geplugin"],"updateDay":15444},{"name":"Citrix
Online Web Deployment Plugin
1.0.0.104","version":"1.0.0.104","description":"Citrix
Online App Detector
Plugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-col-application-detector"],"updateDay":16190},{"name":"Google
Talk Plugin","version":"5.41.2.0","description":"Version
5.41.2.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/googletalk"],"updateDay":16542},{"name":"Google
Talk Plugin Video
Renderer","version":"5.41.2.0","description":"Version
5.41.2.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/o1d"],"updateDay":16542}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.4","userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":"14","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}}<br>
Theme: classic/1.0<br>
Throttleable: 1<br>
TotalPageFile: 19658727424<br>
TotalPhysicalMemory: <a moz-do-not-send="true"
href="tel:17108590592" value="+17108590592"
target="_blank">17108590592</a><br>
TotalVirtualMemory: 4294836224<br>
URL: <a moz-do-not-send="true"
href="http://www.freeviewnz.tv/tvguide/whats-on/"
rel="noreferrer" target="_blank">http://www.freeviewnz.tv/tvguide/whats-on/</a><br>
Vendor: Mozilla<br>
Version: 44.0a1<br>
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
%SystemRoot%\system32\mswsock.dll<br>
MSAFD Tcpip [UDP/IP] : 2 : 2 :<br>
MSAFD Tcpip [RAW/IP] : 2 : 3 :
%SystemRoot%\system32\mswsock.dll<br>
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :<br>
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
%SystemRoot%\system32\mswsock.dll<br>
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :<br>
RSVP TCPv6 Service Provider : 2 : 1 :
%SystemRoot%\system32\mswsock.dll<br>
RSVP TCP Service Provider : 2 : 1 :<br>
RSVP UDPv6 Service Provider : 2 : 2 :
%SystemRoot%\system32\mswsock.dll<br>
RSVP UDP Service Provider : 2 : 2 :<br>
MSAFD RfComm [Bluetooth] : 2 : 1 :
%SystemRoot%\system32\mswsock.dll<br>
useragent_locale: en-US<br>
<br>
This report also contains technical information about the
state of the application when it crashed.<br>
<br>
[end of bug report details]<br>
<br>
Windows 8.1 64 bit Intel i7 Haswell cpu<br>
<br>
Curious if its a problem with the browser or the site.<br>
<br>
_______________________________________________<br>
firefox-dev mailing list<br>
<a moz-do-not-send="true"
href="mailto:firefox-dev@mozilla.org" target="_blank">firefox-dev@mozilla.org</a><br>
<a moz-do-not-send="true"
href="https://mail.mozilla.org/listinfo/firefox-dev"
rel="noreferrer" target="_blank">https://mail.mozilla.org/listinfo/firefox-dev</a><br>
</blockquote>
</div>
<br>
</div>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<br>
<pre wrap="">_______________________________________________
firefox-dev mailing list
<a class="moz-txt-link-abbreviated" href="mailto:firefox-dev@mozilla.org">firefox-dev@mozilla.org</a>
<a class="moz-txt-link-freetext" href="https://mail.mozilla.org/listinfo/firefox-dev">https://mail.mozilla.org/listinfo/firefox-dev</a>
</pre>
</blockquote>
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