In-product SUMO links broken in non-en-US builds

Sylvestre Ledru sledru at mozilla.com
Thu Mar 23 13:29:41 UTC 2017


Hello

FWIW, this has been a very important source of issue and frustration for
the release management team too.

This added some frictions at the end of the 52 release cycle.

Sylvestre


Le 23/03/2017 à 14:26, Dão Gottwald a écrit :
> Apparently in-product links to SUMO have been broken in non-en-US
> builds for at least two weeks:
>
> https://bugzilla.mozilla.org/show_bug.cgi?id=1324426#c6
>
> Two weeks passing without a resolution to this seems unacceptable.
>
> Why have we switched SUMO to third-party software and pulled our own
> engineers without at least announcing this decision through the
> appropriate channels (this includes this mailing list) to allow people
> to voice concerns as to what this means for our products?
>
> Can we switch back from Lithium and resource SUMO appropriately again?
>
> dao
>
>
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WIW
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