Heads up: SUMO redirects based on client locale may be 404 for non-en-US users

Chris Peterson cpeterson at mozilla.com
Sun Mar 12 09:10:28 UTC 2017

The SUMO site was recently migrated to a new CRM system called Lithium. 
IIUC, the new Lithium SUMO site does not yet support redirects to 
localized pages. (This is bug 1324426.)

If your Firefox feature includes a "Learn more" link to a SUMO permalink 
(like https://support.mozilla.org/kb/whatever), the redirect might be 
broken for non-en-US users. I ran into this problem in Firefox 52 with 
both the Windows XP EOL "Learn more" link and the NPAPI EOL "Learn more" 
link in about:plugins (bug 1346230).


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