Windows XP and Vista Long Term Support Plan

[Peter Dolanjski]

>
> We should put in place a plan to change the home page for XP/Vista
> users, once support expires, to "this operating system is no longer
> supported, has known security holes and is dangerous to use on the web
> with any browser, not just Firefox. Please consider upgrading your
> operating system or replacing your computer."


+1.  It's worth noting that Chrome put up a persistent banner notification
with a similar message when they end of life'd.
We actually ran a survey (N=819) of Chrome users on XP to see what their
response was to Google's message.
About half of the sample planned to continue using Chrome on XP without
support/updates.

It is also worth noting that about 14% of the sample said they planned to
switch browsers.  We poured over our downloads and metrics data for XP
users to see if there was any evidence of users migrating over to Firefox.
There is no evidence that this is happening.

We should obviously do our best to explain things to the user, but we
definitely need to keep in mind that the average user will likely not take
any action.

Peter

On Thu, Oct 13, 2016 at 11:14 AM, Gervase Markham <gerv at mozilla.org> wrote:

> On 13/10/16 00:17, L. David Baron wrote:
> > This sounds like the potential to be a commitment to support the
> > ESR52 branch for an indefinite amount of time.
>
> No; it just means that the fate of XP/Vista is tied to how long we wish
> to maintain ESR52. We can stop maintaining it any time we want, it's
> just that with that, we will stop supporting those OSes.
>
> We should put in place a plan to change the home page for XP/Vista
> users, once support expires, to "this operating system is no longer
> supported, has known security holes and is dangerous to use on the web
> with any browser, not just Firefox. Please consider upgrading your
> operating system or replacing your computer."
>
> Gerv
>
>
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