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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;line-height:110%;color:#1F497D">just being curious..<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;line-height:110%;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;line-height:110%;color:#1F497D">We also use Snow client software on our windows servers (windows client data is transferred on a different way).<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;line-height:110%;color:#1F497D">Which version of Snow do you use? I guess I cant test it because we use GPOs instead of policies.json (and GPOs are working<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;line-height:110%;color:#1F497D">even with Snow client installed) but at the end the result should be the same. GPOs are also just writing to registry path.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;line-height:110%;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;line-height:110%;color:#1F497D">Do you have a ticket number from Snow for this case?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;line-height:110%;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;line-height:110%;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;color:#1F497D;mso-fareast-language:DE">Sascha<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:normal"><b><span style="font-size:11.0pt;mso-fareast-language:DE">Von:</span></b><span style="font-size:11.0pt;mso-fareast-language:DE"> Enterprise <enterprise-bounces@mozilla.org>
<b>Im Auftrag von </b>Lanner, Stephan<br>
<b>Gesendet:</b> Donnerstag, 25. März 2021 07:58<br>
<b>An:</b> enterprise@mozilla.org<br>
<b>Betreff:</b> [Mozilla Enterprise] Policies.json does not work anymore after installation of Snow Inventory Agent<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="DE-AT">Hello Community,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">we are using the inventory solution of snow software
<a href="https://www.snowsoftware.com/">https://www.snowsoftware.com/</a> .<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Unfortunately their windows-client writes a value to HKLM\SOFTWARE\Policies\Mozilla\Firefox when the service is stopped.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Subsequently policies.json does not work anymore.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We informed the company and asked them to dismiss this behavior but they ignored us.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Can somebody “Mozilla-Official” contact them to change their product?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Best regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Stephan Lanner<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span lang="DE-AT" style="font-size:11.0pt;mso-fareast-language:DE">__
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE">Stephan Lanner
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span lang="DE-AT" style="font-size:11.0pt;mso-fareast-language:DE">Workplace
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span lang="DE-AT" style="font-size:11.0pt;color:#00587A;mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE">Bundesrechenzentrum GmbH
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE">Hintere Zollamtsstraße 4, 1030 Wien
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE">Telefon: +43 1 71123 882997
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE">Mobil: +43 664 8340394
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE">E-Mail:<span style="color:#00587A">
<a href="mailto:stephan.lanner@brz.gv.at">stephan.lanner@brz.gv.at</a> </span><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE">Web:
</span><span lang="DE-AT" style="font-size:11.0pt;color:#00587A;mso-fareast-language:DE"><a href="http://www.brz.gv.at/"><span lang="DE">www.brz.gv.at
</span></a></span><span style="font-size:11.0pt;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="font-size:11.0pt;mso-fareast-language:DE"><br>
</span><i><u><span style="font-size:9.0pt;mso-fareast-language:DE">Angaben gemäß §14 UGB:
</span></u></i><i><span style="font-size:9.0pt;mso-fareast-language:DE"><br>
Firmenbuchnummer: 160573m<br>
Firmenbuchgericht: HG Wien<br>
Sitz der Gesellschaft: Wien </span></i><i><span lang="DE-AT" style="font-size:9.0pt;mso-fareast-language:DE"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span lang="DE-AT"><o:p> </o:p></span></p>
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