<div dir="ltr"><div>Please keep me updated and open a bug in Bugzilla if you continue to have issues.</div><div><br></div><div>Mike<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Aug 27, 2020 at 11:07 PM Timo Pietilä <<a href="mailto:timo.pietila@helsinki.fi">timo.pietila@helsinki.fi</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">and that there are something more going on in 68 sounds, I lost sound <br>
again even with sandbox set to 5, but restarting FF restored sound. So <br>
sandbox to 5 in 68 might not be even relevant to this discussion. I'm <br>
sorry about that.<br>
<br>
I will be testing 78 soonish in our environment (for obvious reasons), <br>
so if I have something to add to this I report it after testing.<br>
<br>
Timo Pietilä<br>
<br>
On 26.8.2020 7.24, Timo Pietilä wrote:<br>
> ...aand I just realized this is old bug, I'm still using 68esr, not 78esr.<br>
> <br>
> Anyway sandbox to 5 fixes it.<br>
> <br>
> Timo Pietilä<br>
> <br>
> On 25.8.2020 7.30, Timo Pietilä wrote:<br>
>> I had that same problem and to me sandbox.content to 5 fixed the <br>
>> problem. Required FF restart after changing that setting before it <br>
>> worked, but now I'm getting sounds from videos.<br>
>><br>
>> Same problems: connection to remote machine with RDP -> no sound from <br>
>> FF videos played at remote end.<br>
>><br>
>> Timo Pietilä<br>
>><br>
>> On 24.8.2020 18.16, Mike Kaply wrote:<br>
>>> Can you try changing<br>
>>><br>
>>> security.sandbox.content.level<br>
>>><br>
>>> to 5 and seeing if that fixes it? If so, that would point to:<br>
>>><br>
>>> <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1623793" rel="noreferrer" target="_blank">https://bugzilla.mozilla.org/show_bug.cgi?id=1623793</a> <br>
>>> <<a href="https://bugzilla.mozilla.org/show_bug.cgi?id=1623793" rel="noreferrer" target="_blank">https://bugzilla.mozilla.org/show_bug.cgi?id=1623793</a>><br>
>>><br>
>>> We had to disable some IPC stuff because of a crash.<br>
>>><br>
>>> Mike<br>
>>><br>
>>><br>
>>><br>
>>><br>
>>><br>
>>><br>
>>> On Mon, Aug 24, 2020 at 5:34 AM Malte Riemer <<a href="mailto:RiemerMalte@citeq.de" target="_blank">RiemerMalte@citeq.de</a> <br>
>>> <mailto:<a href="mailto:RiemerMalte@citeq.de" target="_blank">RiemerMalte@citeq.de</a>>> wrote:<br>
>>><br>
>>> Thanks Mike for response.____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> No, we don’t use Firefox-installation on a network-drive. We also<br>
>>> tried start Firefox in safe mode or with a new profile. There’s<br>
>>> still no sound.____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> Sorry, but I cannot use mozregression. It crahes with errors on my<br>
>>> machine (Win 10 1909 - 64Bit).____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> But today we find out the the problem might only occur when we use<br>
>>> Remote Desktop to connect on workstations. If on that workstation<br>
>>> Firefox is running in version 78esr, there’s no sound coming over<br>
>>> the RDP-session.____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> This ist the configuration for sandboxing:____<br>
>>><br>
>>> security.sandbox.content.level = 6____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> May you can also test to confirm the problem with using RDP on a<br>
>>> computer which is running version 78esr?____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> Malte____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> *Von:*Mike Kaply <<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a> <mailto:<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a>>><br>
>>> *Gesendet:* Freitag, 21. August 2020 18:52<br>
>>> *An:* Malte Riemer <<a href="mailto:RiemerMalte@citeq.de" target="_blank">RiemerMalte@citeq.de</a> <br>
>>> <mailto:<a href="mailto:RiemerMalte@citeq.de" target="_blank">RiemerMalte@citeq.de</a>>><br>
>>> *Cc:* <a href="mailto:enterprise@mozilla.org" target="_blank">enterprise@mozilla.org</a> <mailto:<a href="mailto:enterprise@mozilla.org" target="_blank">enterprise@mozilla.org</a>><br>
>>> *Betreff:* Re: [Mozilla Enterprise] No sound on websites with <br>
>>> 78esr____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> *[Vorsicht Internetmail]: *<br>
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>>><br>
>>><br>
>>> A couple more thoughts.____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> Have you modified any sandbox preferences:?____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> In about:config, check security.sandbox.content.level ____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> Does it work in safe mode or a new profile?____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> Would you be willing to use mozregression to figure out when it<br>
>>> started?____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> <a href="https://mozilla.github.io/mozregression/" rel="noreferrer" target="_blank">https://mozilla.github.io/mozregression/</a><br>
>>> <<a href="https://mozilla.github.io/mozregression/" rel="noreferrer" target="_blank">https://mozilla.github.io/mozregression/</a>>____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> Mike____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> On Fri, Aug 21, 2020 at 9:23 AM Mike Kaply <<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a><br>
>>> <mailto:<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a>>> wrote:____<br>
>>><br>
>>> Are you by chance running Firefox on a network drive?____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> Mike____<br>
>>><br>
>>> __ __<br>
>>><br>
>>> On Fri, Aug 21, 2020 at 6:09 AM Malte Riemer<br>
>>> <<a href="mailto:RiemerMalte@citeq.de" target="_blank">RiemerMalte@citeq.de</a> <mailto:<a href="mailto:RiemerMalte@citeq.de" target="_blank">RiemerMalte@citeq.de</a>>> wrote:____<br>
>>><br>
>>> Hi,____<br>
>>><br>
>>> ____<br>
>>><br>
>>> I have problems with my sound since I am testing Firefox<br>
>>> Version 78esr.____<br>
>>><br>
>>> My Version I use ist 78.1.0esr.____<br>
>>><br>
>>> ____<br>
>>><br>
>>> I can try youtube, spotify or anything else. There‘s no<br>
>>> sound. I also uninstalled and cleared the Firefox-profile<br>
>>> etc. but without any effect.____<br>
>>><br>
>>> ____<br>
>>><br>
>>> When I use the 68esr-Version, there is no problem.____<br>
>>><br>
>>> ____<br>
>>><br>
>>> When I switch on the debugger and look into the console on<br>
>>> several pages I can find this error:____<br>
>>><br>
>>> ____<br>
>>><br>
>>> cid:image001.png@01D67A08.3B13D1D0____<br>
>>><br>
>>> ____<br>
>>><br>
>>> Maybe the cause of the problem?____<br>
>>><br>
>>> ____<br>
>>><br>
>>> I don’t use the private mode.____<br>
>>><br>
>>> We have some group policies for deleting cookies and cache<br>
>>> data when closing the firefox and some other stuff. ____<br>
>>><br>
>>> ____<br>
>>><br>
>>> Has anybody else the same problem?____<br>
>>><br>
>>> ____<br>
>>><br>
>>> Thanks____<br>
>>><br>
>>> Malte____<br>
>>><br>
>>> ____<br>
>>><br>
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>>><br>
>>> Zusammen gegen Antisemitismus____<br>
>>><br>
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</blockquote></div>