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Hello,</div>
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<br>
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Same problem with Mozilla Firefox 79.0 (32bits) under citrix xenapp 6.5</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<span style="color: rgb(50, 49, 48); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important">But
i put it like this :</span></div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<span style="color: rgb(50, 49, 48); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important">security.sandbox.content.level
= 1</span><br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<span style="color: rgb(50, 49, 48); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important"><br>
</span></div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<span style="color: rgb(50, 49, 48); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, BlinkMacSystemFont, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important">Grégory
POIROT</span></div>
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<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>De :</b> Enterprise <enterprise-bounces@mozilla.org> de la part de Timo Pietilä <timo.pietila@helsinki.fi><br>
<b>Envoyé :</b> mardi 25 août 2020 06:30<br>
<b>À :</b> enterprise@mozilla.org <enterprise@mozilla.org><br>
<b>Objet :</b> Re: [Mozilla Enterprise] No sound on websites with 78esr</font>
<div> </div>
</div>
<div class="BodyFragment"><font size="2"><span style="font-size:11pt">
<div class="PlainText">I had that same problem and to me sandbox.content to 5 fixed the
<br>
problem. Required FF restart after changing that setting before it <br>
worked, but now I'm getting sounds from videos.<br>
<br>
Same problems: connection to remote machine with RDP -> no sound from FF <br>
videos played at remote end.<br>
<br>
Timo Pietilä<br>
<br>
On 24.8.2020 18.16, Mike Kaply wrote:<br>
> Can you try changing<br>
> <br>
> security.sandbox.content.level<br>
> <br>
> to 5 and seeing if that fixes it? If so, that would point to:<br>
> <br>
> <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbugzilla.mozilla.org%2Fshow_bug.cgi%3Fid%3D1623793&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=OaQtsHK9pBZ9r1TOn2aOSj9vLd5PaGpmLegl8WiBk%2F0%3D&reserved=0">
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<br>
> <<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbugzilla.mozilla.org%2Fshow_bug.cgi%3Fid%3D1623793&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=OaQtsHK9pBZ9r1TOn2aOSj9vLd5PaGpmLegl8WiBk%2F0%3D&reserved=0">https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbugzilla.mozilla.org%2Fshow_bug.cgi%3Fid%3D1623793&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=OaQtsHK9pBZ9r1TOn2aOSj9vLd5PaGpmLegl8WiBk%2F0%3D&reserved=0</a>><br>
> <br>
> We had to disable some IPC stuff because of a crash.<br>
> <br>
> Mike<br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> On Mon, Aug 24, 2020 at 5:34 AM Malte Riemer <RiemerMalte@citeq.de <br>
> <<a href="mailto:RiemerMalte@citeq.de">mailto:RiemerMalte@citeq.de</a>>> wrote:<br>
> <br>
> Thanks Mike for response.____<br>
> <br>
> __ __<br>
> <br>
> No, we don’t use Firefox-installation on a network-drive. We also<br>
> tried start Firefox in safe mode or with a new profile. There’s<br>
> still no sound.____<br>
> <br>
> __ __<br>
> <br>
> Sorry, but I cannot use mozregression. It crahes with errors on my<br>
> machine (Win 10 1909 - 64Bit).____<br>
> <br>
> __ __<br>
> <br>
> But today we find out the the problem might only occur when we use<br>
> Remote Desktop to connect on workstations. If on that workstation<br>
> Firefox is running in version 78esr, there’s no sound coming over<br>
> the RDP-session.____<br>
> <br>
> __ __<br>
> <br>
> This ist the configuration for sandboxing:____<br>
> <br>
> security.sandbox.content.level = 6____<br>
> <br>
> __ __<br>
> <br>
> May you can also test to confirm the problem with using RDP on a<br>
> computer which is running version 78esr?____<br>
> <br>
> __ __<br>
> <br>
> Malte____<br>
> <br>
> __ __<br>
> <br>
> *Von:*Mike Kaply <mkaply@mozilla.com <<a href="mailto:mkaply@mozilla.com">mailto:mkaply@mozilla.com</a>>><br>
> *Gesendet:* Freitag, 21. August 2020 18:52<br>
> *An:* Malte Riemer <RiemerMalte@citeq.de <<a href="mailto:RiemerMalte@citeq.de">mailto:RiemerMalte@citeq.de</a>>><br>
> *Cc:* enterprise@mozilla.org <<a href="mailto:enterprise@mozilla.org">mailto:enterprise@mozilla.org</a>><br>
> *Betreff:* Re: [Mozilla Enterprise] No sound on websites with 78esr____<br>
> <br>
> __ __<br>
> <br>
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> <br>
> A couple more thoughts.____<br>
> <br>
> __ __<br>
> <br>
> Have you modified any sandbox preferences:?____<br>
> <br>
> __ __<br>
> <br>
> In about:config, check security.sandbox.content.level ____<br>
> <br>
> __ __<br>
> <br>
> Does it work in safe mode or a new profile?____<br>
> <br>
> __ __<br>
> <br>
> Would you be willing to use mozregression to figure out when it<br>
> started?____<br>
> <br>
> __ __<br>
> <br>
> <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmozilla.github.io%2Fmozregression%2F&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=DzB%2Bi6oseNGqi65BX%2Boh8yv9gHioRRyCc%2F%2B1ZZYdnN8%3D&reserved=0">
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> <br>
> __ __<br>
> <br>
> Mike____<br>
> <br>
> __ __<br>
> <br>
> On Fri, Aug 21, 2020 at 9:23 AM Mike Kaply <mkaply@mozilla.com<br>
> <<a href="mailto:mkaply@mozilla.com">mailto:mkaply@mozilla.com</a>>> wrote:____<br>
> <br>
> Are you by chance running Firefox on a network drive?____<br>
> <br>
> __ __<br>
> <br>
> Mike____<br>
> <br>
> __ __<br>
> <br>
> On Fri, Aug 21, 2020 at 6:09 AM Malte Riemer<br>
> <RiemerMalte@citeq.de <<a href="mailto:RiemerMalte@citeq.de">mailto:RiemerMalte@citeq.de</a>>> wrote:____<br>
> <br>
> Hi,____<br>
> <br>
> ____<br>
> <br>
> I have problems with my sound since I am testing Firefox<br>
> Version 78esr.____<br>
> <br>
> My Version I use ist 78.1.0esr.____<br>
> <br>
> ____<br>
> <br>
> I can try youtube, spotify or anything else. There‘s no<br>
> sound. I also uninstalled and cleared the Firefox-profile<br>
> etc. but without any effect.____<br>
> <br>
> ____<br>
> <br>
> When I use the 68esr-Version, there is no problem.____<br>
> <br>
> ____<br>
> <br>
> When I switch on the debugger and look into the console on<br>
> several pages I can find this error:____<br>
> <br>
> ____<br>
> <br>
> cid:image001.png@01D67A08.3B13D1D0____<br>
> <br>
> ____<br>
> <br>
> Maybe the cause of the problem?____<br>
> <br>
> ____<br>
> <br>
> I don’t use the private mode.____<br>
> <br>
> We have some group policies for deleting cookies and cache<br>
> data when closing the firefox and some other stuff. ____<br>
> <br>
> ____<br>
> <br>
> Has anybody else the same problem?____<br>
> <br>
> ____<br>
> <br>
> Thanks____<br>
> <br>
> Malte____<br>
> <br>
> ____<br>
> <br>
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or send an email to enterprise-request@mozilla.org with a subject of "unsubscribe"<br>
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