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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">I am afraid that I don’t have any reports of issues with Firefox ESR 78.1 x64 on Windows 10 v1903 and sound. I just tested against Youtube since I am not a regular video watcher in Firefox at
work. I know it is not very helpful, but I would suggest removing your policies to eliminate those as a possible cause. Next I would take a close look at the Security and Privacy settings and see if you can spot one that might be an issue – the Enhanced
Tracking Protection was updated in ESR 78 as I recall. Finally, I would recommend bypassing your firewall to eliminate it as the culprit…not likely, but in case ESR 78 does something different than ESR 68 that the firewall does not like. From time to time
we find that a web site does not work correctly since our firewall updates on a regular basis. Using a hotspot on a phone with a laptop has proven invaluable to us to work towards narrowing things down.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Enterprise <enterprise-bounces@mozilla.org> <b>
On Behalf Of </b>Malte Riemer<br>
<b>Sent:</b> Friday, August 21, 2020 6:10 AM<br>
<b>To:</b> enterprise@mozilla.org<br>
<b>Subject:</b> [Mozilla Enterprise] No sound on websites with 78esr<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">I have problems with my sound since I am testing Firefox Version 78esr.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">My Version I use ist 78.1.0esr.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">I can try youtube, spotify or anything else. There‘s no sound. I also uninstalled and cleared the Firefox-profile etc. but without any effect.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">When I use the 68esr-Version, there is no problem.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">When I switch on the debugger and look into the console on several pages I can find this error:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="mso-fareast-language:DE"><img width="1960" height="89" style="width:20.4166in;height:.925in" id="Grafik_x0020_1" src="cid:image001.png@01D67960.CDD3F610"></span><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">Maybe the cause of the problem?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">I don’t use the private mode.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">We have some group policies for deleting cookies and cache data when closing the firefox and some other stuff.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">Has anybody else the same problem?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DE">Malte<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p style="line-height:10.0pt"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif">Der Schutz Ihrer personenbezogenen Daten ist der Stadt Münster ein wichtiges Anliegen. Die Datenschutzerklärung finden Sie unter folgendem Link:
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.stadt-2Dmuenster.de_datenschutz.html&d=DwMFAg&c=2WwxlqHD_9GeHFEUsOHZXg&r=a0pF-r4VjZCyzB4zxbRDcONPyw-KRRoDiBPd4lDRky8&m=uWfBYmrte1mW_50BiEB55PxLy2SYcZosH-GOOQfvj0M&s=GNpRW1V7bh0pEJ9gQC4r9AeBXgDRKacGZGtPYx7geRY&e=">
https://www.stadt-muenster.de/datenschutz.html</a> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif"><img border="0" id="_x0000_i1026" src="https://www.stadt-muenster.de/ms/citeq/ressourcen/email-signatur/zusammen_gegen_antisemitismus_1cm.png" alt="Zusammen gegen Antisemitismus"><o:p></o:p></span></p>
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