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<p class="MsoNormal"><span style="color:#1F497D">Looks like you have roaming profiles, make sure your systems are up to date…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It’s essentially loading a newer profile into an older firefox build.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Eric<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Enterprise <enterprise-bounces@mozilla.org> <b>
On Behalf Of </b>JUSTIAA2<br>
<b>Sent:</b> December 18, 2019 9:48 AM<br>
<b>To:</b> enterprise@mozilla.org<br>
<b>Cc:</b> jaa_1220@yahoo.com<br>
<b>Subject:</b> [Mozilla Enterprise] Auto Creating firefox profile issue<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good Morning,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have an issue where customers travel and have two different versions of Firefox on the workstations they log into.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is the scenario:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">User A travelled to machine #1. It had Firefox 68.2.0 on it<o:p></o:p></p>
<p class="MsoNormal">User A travelled to machine #2. It had Firefox 68.3.0 on it. User opens Firefox.<o:p></o:p></p>
<p class="MsoNormal">User A traveled to machine #1. It still has Firefox 68.2.0 on it<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The user then opens firefox and gets this error:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">“Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The problem with this is that we force Firefox to create the firefox profile using the name “firefox.default”, with the settings that we have in place. How can we stop Firefox from launching this error message popping up or if the customer
clicks on “Create New Profile” it won’t wipe out all the customers bookmarks and settings. Also, I the customer clicks “Exit”….they can’t open Firefox. Any help will be greatly appreciated.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Lucida Handwriting"">Justin Anderson<o:p></o:p></span></p>
<p class="MsoNormal">Software Engineer<o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#C00000">CACI<o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
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