<div dir="ltr"><div>Do you only have one copy of Firefox installed? And is it set as the default browser?</div><div><br></div><div>(Just want to make sure I have the same environment)</div><div><br></div><div>Mike<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 18, 2019 at 9:29 AM JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov">JUSTIAA2@ucia.gov</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)">It’s locally installed. Firefox Profile is located in Appdata\Roaming. Never had this issue before Firefox v68.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11pt;font-family:"Calibri",sans-serif"> Fjoerfoks <<a href="mailto:fryskefirefox@gmail.com" target="_blank">fryskefirefox@gmail.com</a>>
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<b>Sent:</b> Friday, October 18, 2019 9:47 AM<br>
<b>To:</b> JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov" target="_blank">JUSTIAA2@ucia.gov</a>><br>
<b>Cc:</b> Mozilla Enterprise Working Group <<a href="mailto:enterprise@mozilla.org" target="_blank">enterprise@mozilla.org</a>>; Mike Kaply <<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a>><br>
<b>Subject:</b> Re: [Mozilla Enterprise] FW: Hyperlinks in Outlook causing pop error with Firefox<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Hi Justin,<u></u><u></u></p>
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<p class="MsoNormal">Can you elaborate on the network setup? Eg. is Firefox locally installed or network, where is the profile located, using Citrix or the like, etc.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal" style="margin-bottom:12pt">Wim<u></u><u></u></p>
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<p class="MsoNormal">Op vr 18 okt. 2019 15:33 schreef JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov" target="_blank">JUSTIAA2@ucia.gov</a>>:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)">Good Morning,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)">This is a big issue for us. We can’t move forward with the deployment of Firefox v68 without this being
fixed. Before v68, this wasn’t an issue…what has changed?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11pt;font-family:"Calibri",sans-serif"> Enterprise <<a href="mailto:enterprise-bounces@mozilla.org" target="_blank">enterprise-bounces@mozilla.org</a>>
<b>On Behalf Of </b>JUSTIAA2<br>
<b>Sent:</b> Thursday, October 17, 2019 12:56 PM<br>
<b>To:</b> 'Mike Kaply' <<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a>><br>
<b>Cc:</b> <a href="mailto:enterprise@mozilla.org" target="_blank">enterprise@mozilla.org</a><br>
<b>Subject:</b> Re: [Mozilla Enterprise] Hyperlinks in Outlook causing pop error with Firefox</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)">Doesn’t the –no-remote allow another Firefox process open with a new Firefox profile? That’s not what
we want. We want to be able to open a Hyperlink from outlook in a new tab in a Firefox instance that’s already up.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11pt;font-family:"Calibri",sans-serif"> Mike Kaply <<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a>>
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<b>Sent:</b> Thursday, October 17, 2019 11:20 AM<br>
<b>To:</b> JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov" target="_blank">JUSTIAA2@ucia.gov</a>><br>
<b>Cc:</b> <a href="mailto:enterprise@mozilla.org" target="_blank">enterprise@mozilla.org</a><br>
<b>Subject:</b> Re: [Mozilla Enterprise] Hyperlinks in Outlook causing pop error with Firefox</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Are you using -no-remote to launch your Firefox instance?<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Mike<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">On Thu, Oct 17, 2019 at 10:15 AM JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov" target="_blank">JUSTIAA2@ucia.gov</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Good Morning,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">When clicking on a Hyperlink in Outlook I get the following pop message “Firefox is already running, but is not responding. The old Firefox process must be closed to open a new
window”. I haven’t seen this issue since updating to Firefox v68 ESR. What could cause this issue? We have one default Firefox profile that we’ve renamed “firefox.default”. Any help will be greatly appreciated.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><span style="font-family:"Lucida Handwriting"">Justin Anderson</span><u></u><u></u></p>
<p class="MsoNormal">Software Engineer<u></u><u></u></p>
<p class="MsoNormal"><b><span style="color:rgb(192,0,0)">CACI</span></b><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
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