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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Yes…just one copy installed v68.1.0 ESR….with one profile named “firefox.default”.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Mike Kaply <mkaply@mozilla.com>
<br>
<b>Sent:</b> Friday, October 18, 2019 12:10 PM<br>
<b>To:</b> JUSTIAA2 <JUSTIAA2@ucia.gov><br>
<b>Cc:</b> Fjoerfoks <fryskefirefox@gmail.com>; Mozilla Enterprise Working Group <enterprise@mozilla.org><br>
<b>Subject:</b> Re: [Mozilla Enterprise] FW: Hyperlinks in Outlook causing pop error with Firefox<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Do you only have one copy of Firefox installed? And is it set as the default browser?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">(Just want to make sure I have the same environment)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Mike<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Oct 18, 2019 at 9:29 AM JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov">JUSTIAA2@ucia.gov</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It’s locally installed. Firefox Profile is located in Appdata\Roaming. Never had this issue before
Firefox v68.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Fjoerfoks <<a href="mailto:fryskefirefox@gmail.com" target="_blank">fryskefirefox@gmail.com</a>>
<br>
<b>Sent:</b> Friday, October 18, 2019 9:47 AM<br>
<b>To:</b> JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov" target="_blank">JUSTIAA2@ucia.gov</a>><br>
<b>Cc:</b> Mozilla Enterprise Working Group <<a href="mailto:enterprise@mozilla.org" target="_blank">enterprise@mozilla.org</a>>; Mike Kaply <<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a>><br>
<b>Subject:</b> Re: [Mozilla Enterprise] FW: Hyperlinks in Outlook causing pop error with Firefox</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Justin,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Can you elaborate on the network setup? Eg. is Firefox locally installed or network, where is the profile located, using Citrix or the like, etc.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">Wim<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Op vr 18 okt. 2019 15:33 schreef JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov" target="_blank">JUSTIAA2@ucia.gov</a>>:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Good Morning,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This is a big issue for us. We can’t move forward with the deployment of Firefox v68 without this being
fixed. Before v68, this wasn’t an issue…what has changed?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Enterprise <<a href="mailto:enterprise-bounces@mozilla.org" target="_blank">enterprise-bounces@mozilla.org</a>>
<b>On Behalf Of </b>JUSTIAA2<br>
<b>Sent:</b> Thursday, October 17, 2019 12:56 PM<br>
<b>To:</b> 'Mike Kaply' <<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a>><br>
<b>Cc:</b> <a href="mailto:enterprise@mozilla.org" target="_blank">enterprise@mozilla.org</a><br>
<b>Subject:</b> Re: [Mozilla Enterprise] Hyperlinks in Outlook causing pop error with Firefox</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Doesn’t the –no-remote allow another Firefox process open with a new Firefox profile? That’s not what
we want. We want to be able to open a Hyperlink from outlook in a new tab in a Firefox instance that’s already up.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Mike Kaply <<a href="mailto:mkaply@mozilla.com" target="_blank">mkaply@mozilla.com</a>>
<br>
<b>Sent:</b> Thursday, October 17, 2019 11:20 AM<br>
<b>To:</b> JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov" target="_blank">JUSTIAA2@ucia.gov</a>><br>
<b>Cc:</b> <a href="mailto:enterprise@mozilla.org" target="_blank">enterprise@mozilla.org</a><br>
<b>Subject:</b> Re: [Mozilla Enterprise] Hyperlinks in Outlook causing pop error with Firefox</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Are you using -no-remote to launch your Firefox instance?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Mike<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Thu, Oct 17, 2019 at 10:15 AM JUSTIAA2 <<a href="mailto:JUSTIAA2@ucia.gov" target="_blank">JUSTIAA2@ucia.gov</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Good Morning,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">When clicking on a Hyperlink in Outlook I get the following pop message “Firefox is already running, but is not responding. The old Firefox process must be closed to open a new
window”. I haven’t seen this issue since updating to Firefox v68 ESR. What could cause this issue? We have one default Firefox profile that we’ve renamed “firefox.default”. Any help will be greatly appreciated.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Lucida Handwriting"">Justin Anderson</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Software Engineer<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#C00000">CACI</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">_______________________________________________<br>
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