<div dir="ltr"><div>It sounds like our new profile per installation kicked in, but I'm not sure why because that support is not in Firefox 60, just Firefox 68.</div><div><br></div><div>Can you check the profile directory and see if it is still there, just renamed?</div><div><br></div><div>As far as installing 64 bit goes, if 32 bit is installed, it should just install over 32 bit using the same directory. <br></div><div><br></div><div>> Also, it looks like users on 60.8.0 don’t get updated to 68.0.1 when
checking for updates via the Help / About menu option. Is this by
design? Are we going to have to push 68.0.1 to users, to upgrade them?</div><div><br></div><div>We don't move 60 ESR users to 68 ESR until we EOL 68 which is in October.</div><div><br></div><div>Mike Kaply<br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 22, 2019 at 11:57 AM Harkins, Steve via Enterprise <<a href="mailto:enterprise@mozilla.org">enterprise@mozilla.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div class="gmail-m_2451280876351643645WordSection1">
<p class="MsoNormal">We’ve been having our electronic software distribution team package new versions of ESR as they are released, and recently we decided to move from the 32-bit version to the 64-bit version. We discovered that installing the 64-bit version
does not automatically uninstall the 32-bit version. So, we had our ESD team include an uninstall command in the package, to remove the 32-bit version after installing the 64-bit version.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">This was working okay - users’ profiles, including bookmarks were carried over from the 32-bit version to the 64-bit version. That is, until we got to version 68.0.1. Our ESD Team packaged 68.0.1, then tested installing it over the 32-bit
60.8.1 version, and after uninstalling the 32-bit version, found the user’s profile was no longer there.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Is this something that can be addressed (retaining the user profile)? Also, why doesn’t installing a 64-bit version of ESR automatically remove existing 32-bit versions, and retain the users’ profiles? This just seems like a logical thing
to do.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Also, it looks like users on 60.8.0 don’t get updated to 68.0.1 when checking for updates via the Help / About menu option. Is this by design? Are we going to have to push 68.0.1 to users, to upgrade them?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Regards,<u></u><u></u></p>
<p class="MsoNormal">Steve Harkins<u></u><u></u></p>
<p class="MsoNormal">Texas Instruments, Inc<u></u><u></u></p>
<p class="MsoNormal">IT Operations & Infrastructure<u></u><u></u></p>
<p class="MsoNormal">Client Engineering<u></u><u></u></p>
<p class="MsoNormal">214-567-8232<u></u><u></u></p>
<p class="MsoNormal"><a href="mailto:sharkins@ti.com" target="_blank"><span style="color:blue">sharkins@ti.com</span></a><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
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