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<p class="MsoNormal"><a name="Classify_Bookmark"><b><i><span lang="FR-CA" style="font-size:12.0pt;font-family:"Arial",sans-serif;color:green">Classification: UNCLASSIFIED</span></i></b></a><span lang="FR-CA"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I manage the software (SCCM) for my domain and regularly update Firefox ESR, usually seamless…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This is my uninstall script:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:8.0pt">TASKKILL /F /IM Firefox* /T<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt">IF EXIST "%ProgramFiles%\Mozilla Firefox" (<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> <b>"%ProgramFiles%\Mozilla Firefox\uninstall\helper.exe" -ms<o:p></o:p></b></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> "%WinDir%\System32\timeout.exe" /T 10 /NOBREAK<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> RMDIR /S /Q "%ProgramFiles%\Mozilla Firefox"<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> DEL %Public%\Desktop\*Firefox*.lnk<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> RMDIR /S /Q "%ProgramData%\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox"<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> REG DELETE /F HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> REG DELETE /F HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> REG DELETE /F HKEY_LOCAL_MACHINE\SOFTWARE\mozilla.org<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> REG DELETE /F HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> REG DELETE /F HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt">)<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt">IF EXIST "%ProgramFiles(x86)%\Mozilla Maintenance Service" (<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> "%ProgramFiles(x86)%\Mozilla Maintenance Service\Uninstall.exe" /S<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> "%WinDir%\System32\timeout.exe" /T 10 /NOBREAK<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"> RMDIR /S /Q "%ProgramFiles(x86)%\Mozilla Maintenance Service"<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt">)<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt">"%WinDir%\System32\timeout.exe" /T 10 /NOBREAK<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt">EXIT /B<o:p></o:p></span></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This usually works flawlessly, however it seems that with 60.6.0 the
<b>helper.exe </b>is unresponsive to the uninstall command, I also tried the <b>uninstall.exe
</b>with the same switches in the same folder, no cigar.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Has there been a reported issue with the uninstallation of the browser or is there a newer way to do this?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Simply put, I usually uninstall the software client and then apply the update, however it stays stuck forever with the firefox uninstall phase.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span lang="FR-CA" style="font-size:10.0pt;mso-fareast-language:EN-CA">Éric Périard<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:9.0pt;mso-fareast-language:EN-CA">Laboratory Administrator
<b>|</b> Administrateur du laboratoire<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:9.0pt;mso-fareast-language:EN-CA">Canadian Centre for Cyber Security | Centre canadien pour la cybersécurité<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:9.0pt;mso-fareast-language:EN-CA">Website | Site Web:
<span style="color:#1F497D"><a href="https://www.cyber.gc.ca/"><span style="color:blue">https://www.cyber.gc.ca/</span></a><o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="font-size:9.0pt;mso-fareast-language:EN-CA">Government of Canada
<b>|</b> Gouvernement du Canada<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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