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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Hello Will<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Thanks for your quick reply to my mail. Much appreciated down here.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Will ask ops people to give it a try and see what happen. Will also find out on which operating system(s) Windows7 / Windows10 problems are reported
as we are also in the Difficult Journey from Seven to Ten …<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Will let you know about results<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:FR">Bien Cordialement / Best Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:FR"> <o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.orange.com/"><span style="font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-language:FR;text-decoration:none"><img border="0" width="40" height="40" id="_x0000_i1027" src="cid:image002.gif@01D46538.4406FE70" alt="logo Orange"></span></a><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:FR"> </span><span lang="EN-US" style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:15.0pt"><span lang="EN-US" style="font-size:10.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:FR"> </span><span lang="EN-US" style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Pascal Wulleput
</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR"><br>
Orange Technology and Global Innovation – TGI<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Orange Labs Services – OLS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Data Intelligence Enablers & Software Environnements - DIESE<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Group Workplace Infrastructures & Services – GWIS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Maintenance, Support & Service Management</span><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:15.0pt"><span style="color:#1F497D;mso-fareast-language:FR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">tel :
<u>+33 223 066 836</u></span><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">cel: <u>+33 633 467 082</u></span><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR"><br>
</span><a href="mailto:pascal.wulleput@orange.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:FR">pascal.wulleput@orange.com</span></a><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:FR">De :</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:FR"> William Spratt [mailto:William.Spratt@fera.co.uk]
<br>
<b>Envoyé :</b> mardi 16 octobre 2018 09:28<br>
<b>À :</b> WULLEPUT Pascal IMT/OLS; enterprise@mozilla.org<br>
<b>Objet :</b> RE: [FF ESR 60.2.0] very frequent "Hmm. We're having trouble finding that site" warning message<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB">We’re currently migrating to Windows 10, and we’ve noticed this behaviour on the Windows 10 machines. If you set the Firefox Network Settings to “Auto-detect”, it seems to solve the issue. The problem obviously remains,
because that’s actually what the Windows 10 system settings are, but we haven’t had the spare resource to investigate if the issue is with Windows 10, our proxy, or Firefox.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Will<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:EN-GB">Will Spratt<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:EN-GB">IT Science Support Specialist<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:gray;mso-fareast-language:EN-GB">Tel: 01904 46 2631</span><span lang="EN-GB" style="mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-GB">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-GB"> Enterprise [mailto:enterprise-bounces@mozilla.org]
<b>On Behalf Of </b>pascal.wulleput@orange.com<br>
<b>Sent:</b> 15 October 2018 18:58<br>
<b>To:</b> enterprise@mozilla.org<br>
<b>Subject:</b> [Mozilla Enterprise] [FF ESR 60.2.0] very frequent "Hmm. We're having trouble finding that site" warning message<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">We are in the process of rolling out the 60.2.0 esr (64 bits) version of FF on our +/- 100.000 workstations.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">To do so we have used a combination of a SCCM package and GPO thanks to the FF ESR ADMX provided. As you can imagine this is our first experience with FF ESR GPO<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">So far we are observing a PILOT Phase and have an installed base of a couple thousands of 60.2.0esr (64 bits) and we have been asked to slow down because users
report they “quite often” get this warning message when they have “multiple” FF tabs opened at the same time.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">This is something we never experienced or at least we never experienced without being able to explain it before while using FF ESR 52.x or earlier releases.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Our proxy settings have not changed either.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">This does not happen when users only have a couple Tabs opened at the same time.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Does this ring a bell to you ?
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Any idea on how we should conduct troubleshooting sessions to try to establish the root cause of this ? Anything we can try to log in the software program ?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Thanks a lot<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:FR"><img border="0" width="1027" height="634" id="Image_x0020_2" src="cid:image003.jpg@01D46538.4406FE70" alt="cid:image001.jpg@01D46529.71F96020"></span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:FR">Bien Cordialement / Best Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:FR"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><a href="http://www.orange.com/"><span lang="FR" style="font-size:10.0pt;font-family:"Times New Roman","serif";mso-fareast-language:FR;text-decoration:none"><img border="0" width="40" height="40" id="Image_x0020_1" src="cid:image002.gif@01D46538.4406FE70" alt="logo Orange"></span></a></span><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:FR"> </span><span lang="EN-US" style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:15.0pt"><span lang="EN-US" style="font-size:10.0pt;font-family:"Times New Roman","serif";color:#1F497D;mso-fareast-language:FR"> </span><span lang="EN-US" style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Pascal Wulleput
</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR"><br>
Orange Technology and Global Innovation – TGI<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Orange Labs Services – OLS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Data Intelligence Enablers & Software Environnements - DIESE<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Group Workplace Infrastructures & Services – GWIS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">Maintenance, Support & Service Management</span><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:15.0pt"><span style="color:#1F497D;mso-fareast-language:FR"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">tel :
<u>+33 223 066 836</u></span><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR">cel: <u>+33 633 467 082</u></span><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;mso-fareast-language:FR"><br>
</span><span lang="EN-GB"><a href="mailto:pascal.wulleput@orange.com"><span lang="FR" style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:FR">pascal.wulleput@orange.com</span></a></span><span style="color:#1F497D;mso-fareast-language:FR"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<pre>_________________________________________________________________________________________________________________________<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Ce message et ses pieces jointes peuvent contenir des informations confidentielles ou privilegiees et ne doivent donc<o:p></o:p></pre>
<pre>pas etre diffuses, exploites ou copies sans autorisation. Si vous avez recu ce message par erreur, veuillez le signaler<o:p></o:p></pre>
<pre>a l'expediteur et le detruire ainsi que les pieces jointes. Les messages electroniques etant susceptibles d'alteration,<o:p></o:p></pre>
<pre>Orange decline toute responsabilite si ce message a ete altere, deforme ou falsifie. Merci.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>This message and its attachments may contain confidential or privileged information that may be protected by law;<o:p></o:p></pre>
<pre>they should not be distributed, used or copied without authorisation.<o:p></o:p></pre>
<pre>If you have received this email in error, please notify the sender and delete this message and its attachments.<o:p></o:p></pre>
<pre>As emails may be altered, Orange is not liable for messages that have been modified, changed or falsified.<o:p></o:p></pre>
<pre>Thank you.<o:p></o:p></pre>
</div>
<PRE>_________________________________________________________________________________________________________________________
Ce message et ses pieces jointes peuvent contenir des informations confidentielles ou privilegiees et ne doivent donc
pas etre diffuses, exploites ou copies sans autorisation. Si vous avez recu ce message par erreur, veuillez le signaler
a l'expediteur et le detruire ainsi que les pieces jointes. Les messages electroniques etant susceptibles d'alteration,
Orange decline toute responsabilite si ce message a ete altere, deforme ou falsifie. Merci.
This message and its attachments may contain confidential or privileged information that may be protected by law;
they should not be distributed, used or copied without authorisation.
If you have received this email in error, please notify the sender and delete this message and its attachments.
As emails may be altered, Orange is not liable for messages that have been modified, changed or falsified.
Thank you.
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