[Mozilla Enterprise] Policies.json does not work anymore after installation of Snow Inventory Agent

[Mike Kaply]

So it appears they are using that to uninstall the extension permanently
when they uninstall their app.

that's a terrible idea.

I've reached out to them.

Mike

On Fri, Mar 26, 2021 at 4:18 AM Lanner, Stephan <stephan.lanner at brz.gv.at>
wrote:

> Yes, when service „Snow Inventory Agent” is stopped, they install an
> extension:
>
>
>
> {
>
>                 "cloudmetering at snowsoftware.com" :
>
>                 {
>
>                                "install_url" : "file://C:\\Program
> Files\\Snow Software\\Inventory\\Agent\\FFCloudmetering.xpi",
>
>                                "installation_mode" : "blocked"
>
>                 }
>
> }
>
>
>
> The funny fact is, that they even do this when the service is stopped
> during uninstallation!
>
>
>
> Thanks for the information, that starting with ESR 78.9 GPO and
> policies.json can coexist
>
>
>
> Stephan
>
>
>
> __
>
> Stephan Lanner
>
> Workplace
>
> Bundesrechenzentrum GmbH
>
>
>
> T +43 1 71123 882997
>
> M +43 664 8340394
>
>
>
> *Von:* Mike Kaply <mkaply at mozilla.com>
> *Gesendet:* Donnerstag, 25. März 2021 19:23
> *An:* Lanner, Stephan <stephan.lanner at brz.gv.at>
> *Cc:* enterprise at mozilla.org
> *Betreff:* Re: [Mozilla Enterprise] Policies.json does not work anymore
> after installation of Snow Inventory Agent
>
>
>
> Yea, as Dimas says later, this is fixed with Firefox 87 and Firefox ESR
> 78.9. GPO and policies.json coexist.
>
>
>
> I'm curious as to what exactly they are doing in policy? Installing an
> extension?
>
>
>
> Mike
>
>
>
> On Thu, Mar 25, 2021 at 1:58 AM Lanner, Stephan <stephan.lanner at brz.gv.at>
> wrote:
>
> Hello Community,
>
> we are using the inventory solution of snow software
> https://www.snowsoftware.com/ .
>
> Unfortunately their windows-client writes a value to
> HKLM\SOFTWARE\Policies\Mozilla\Firefox when the service is stopped.
>
> Subsequently policies.json does not work anymore.
>
>
>
> We informed the company and asked them to dismiss this behavior but they
> ignored us.
>
> Can somebody “Mozilla-Official” contact them to change their product?
>
>
>
> Best regards
>
> Stephan Lanner
>
>
>
> __
>
> Stephan Lanner
>
> Workplace
>
>
>
> Bundesrechenzentrum GmbH
>
> Hintere Zollamtsstraße 4, 1030 Wien
>
>
>
> Telefon: +43 1 71123 882997
>
> Mobil: +43 664 8340394
>
> E-Mail: stephan.lanner at brz.gv.at
>
> Web: www.brz.gv.at
>
>
>
>
> *Angaben gemäß §14 UGB: *
>
>
> * Firmenbuchnummer: 160573m Firmenbuchgericht: HG Wien Sitz der
> Gesellschaft: Wien *
>
>
>
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