[Mozilla Enterprise] Policies.json does not work anymore after installation of Snow Inventory Agent

[Dimas Streich (Informàtica ICS Girona)]

I don't know if https://bugzilla.mozilla.org/show_bug.cgi?id=1552600 can be the cause and it's fixed in 78.9

El 25/3/2021 a les 11:04, Osdoba, Sascha ha escrit:
>
> just being curious..
>
> We also use Snow client software on our windows servers (windows client data is transferred on a different way).
>
> Which version of Snow do you use? I guess I cant test it because we use GPOs instead of policies.json (and GPOs are working
>
> even with Snow client installed) but at the end the result should be the same. GPOs are also just writing to registry path.
>
> Do you have a ticket number from Snow for this case?
>
> Sascha
>
> *Von:*Enterprise <enterprise-bounces at mozilla.org> *Im Auftrag von *Lanner, Stephan
> *Gesendet:* Donnerstag, 25. März 2021 07:58
> *An:* enterprise at mozilla.org
> *Betreff:* [Mozilla Enterprise] Policies.json does not work anymore after installation of Snow Inventory Agent
>
> Hello Community,
>
> we are using the inventory solution of snow software https://www.snowsoftware.com/ <https://www.snowsoftware.com/> .
>
> Unfortunately their windows-client writes a value to HKLM\SOFTWARE\Policies\Mozilla\Firefox when the service is stopped.
>
> Subsequently policies.json does not work anymore.
>
> We informed the company and asked them to dismiss this behavior but they ignored us.
>
> Can somebody “Mozilla-Official” contact them to change their product?
>
> Best regards
>
> Stephan Lanner
>
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-- 

*Dimas Streich Colomeda*
Unitat de Tecnologies de la Informació i Comunicació

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