[Mozilla Enterprise] Attention Ivanti Customers: Patch Definitions for Firefox ESR Break Policies.json

[Eddie Rowe]

I am happy to report that Ivanti has corrected this issue after an email discussion imparting the TLDL version of how Firefox uses policies.

From: Eddie Rowe
Sent: Saturday, August 29, 2020 1:30 PM
To: enterprise at mozilla.org
Subject: Attention Ivanti Customers: Patch Definitions for Firefox ESR Break Policies.json

The most recent patches from Ivanti for Firefox ESR (and probably the Rapid Release version as well) have functionality to add a registry value to disable app updates.  In so doing they just broke your policies.json file from being used since GPO trumps policies.json.  I will be logging a ticket with them shortly, but the process is always painful since the person in support has no idea what the "engineers" are doing with the patch definitions.  Even when something is completely broken it can take multiple attempts to get an issue corrected. 8-(

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