[Mozilla Enterprise] Firefox ESR fails to update

[marius.tarlo at orange.com]

Hello again Mike (and the mailinglist members),

We still have some issues with some people who cannot update Firefox automatically

Our proxy allows to reach ftp.mozilla.org, archive.mozilla.org and aus5.mozilla.org
Are there other important URLs to authorize on the proxy to permit Firefox to update automatically ?

For example, should we allow download-installer.cdn.mozilla.net (which seems to be currently blocked) ? And are there others than this one ?
Thank you very much !

Cordialement / Best regards,
Marius Tarlo

De : Mike Kaply [mailto:mkaply at mozilla.com]
Envoyé : mardi 29 janvier 2019 16:51
À : TARLO Marius OBS/OCB
Cc : enterprise at mozilla.org; CHEMINEL Mickael DTSI/DISU; BREDELOUX-CHEVAL Sabrina DISU/UOPT
Objet : Re: [Mozilla Enterprise] Firefox ESR fails to update

Our update URL is

https://aus5.mozilla.org/update/6/%PRODUCT%/%VERSION%/%BUILD_ID%/%BUILD_TARGET%/%LOCALE%/%CHANNEL%/%OS_VERSION%/%SYSTEM_CAPABILITIES%/%DISTRIBUTION%/%DISTRIBUTION_VERSION%/update.xml<https://aus5.mozilla.org/update/6/%25PRODUCT%25/%25VERSION%25/%25BUILD_ID%25/%25BUILD_TARGET%25/%25LOCALE%25/%25CHANNEL%25/%25OS_VERSION%25/%25SYSTEM_CAPABILITIES%25/%25DISTRIBUTION%25/%25DISTRIBUTION_VERSION%25/update.xml>

So adding aus5.mozilla.org<http://aus5.mozilla.org>

should work for asking for the update.

Mike Kaply

On Tue, Jan 29, 2019 at 7:41 AM <marius.tarlo at orange.com<mailto:marius.tarlo at orange.com>> wrote:
Hello,

In my company we have some users who have a nearly full access to the Internet (except some things like porn or sites known to have virus/malwares) and people who have a more restrained access.

The first ones successfully manage to update from Firefox ESR 60.4.0, but the latters fail.

We have asked our proxy team to allow them the right to navigate on ftp.mozilla.org<http://ftp.mozilla.org> and on archive.mozilla.org<http://archive.mozilla.org> but it’s not enough.

Can you explain me how the update process works and what (ports to open, for example) is needed to perform the updates successfully ?

Thank you very much in advance !

Cordialement / Best regards,
[http://www.orange.com/sirius/logos_mail/orange_logo.gif]<http://www.orange.com/>
Marius TARLO
Maintenance e-buro
FT/SCE/G2S/NRS/NEOCLES
tél. +33 1 42 75 34 25
marius.tarlo at orange.com<mailto:marius.tarlo at orange.com>


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Ce message et ses pieces jointes peuvent contenir des informations confidentielles ou privilegiees et ne doivent donc
pas etre diffuses, exploites ou copies sans autorisation. Si vous avez recu ce message par erreur, veuillez le signaler
a l'expediteur et le detruire ainsi que les pieces jointes. Les messages electroniques etant susceptibles d'alteration,
Orange decline toute responsabilite si ce message a ete altere, deforme ou falsifie. Merci.

This message and its attachments may contain confidential or privileged information that may be protected by law;
they should not be distributed, used or copied without authorisation.
If you have received this email in error, please notify the sender and delete this message and its attachments.
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