[Mozilla Enterprise] [EXTERNAL] Re: [EXTERNAL] Re: [EXTERNAL] Re: Error with using system proxy settings (when changing from using "automatic proxy configuration URL" by default via policies.json)

Wed Jun 3 19:28:39 UTC 2020

Yeah, same address

--
BILL KRENKLER
Endpoint Management
Enterprise Compute Solutions
856-689-4728 | bill.krenkler at boeing.com<mailto:bill.krenkler at boeing.com>
OU Administration Support Request<https://boeing.service-now.com/sp?id=sc_cat_item&sys_id=849327bddb016700b6e69b3c8a961953>

From: Robert Solomon <ramdas at iyiny.org>
Sent: Wednesday, June 3, 2020 2:42 PM
To: Krenkler (US), Bill <bill.krenkler at boeing.com>
Cc: Hoang (US), Victor T <victor.t.hoang at boeing.com>; enterprise at mozilla.org
Subject: [EXTERNAL] Re: [EXTERNAL] Re: [EXTERNAL] Re: [Mozilla Enterprise] Error with using system proxy settings (when changing from using "automatic proxy configuration URL" by default via policies.json)

This message was sent from outside of Boeing. Please do not click links or open attachments unless you recognize the sender and know that the content is safe.

Oh.  Can't see that from the screen shots.  At the same address?  If not, curl or wget and diff, to be sure.

On Wed, Jun 3, 2020 at 2:35 PM Krenkler (US), Bill <bill.krenkler at boeing.com<mailto:bill.krenkler at boeing.com>> wrote:
Maybe I’m missing something - The two files are one in the same

From: Robert Solomon <ramdas at iyiny.org<mailto:ramdas at iyiny.org>>
Sent: Wednesday, June 3, 2020 2:32 PM
To: Krenkler (US), Bill <bill.krenkler at boeing.com<mailto:bill.krenkler at boeing.com>>
Cc: Hoang (US), Victor T <victor.t.hoang at boeing.com<mailto:victor.t.hoang at boeing.com>>; enterprise at mozilla.org<mailto:enterprise at mozilla.org>
Subject: [EXTERNAL] Re: [EXTERNAL] Re: [Mozilla Enterprise] Error with using system proxy settings (when changing from using "automatic proxy configuration URL" by default via policies.json)

This message was sent from outside of Boeing. Please do not click links or open attachments unless you recognize the sender and know that the content is safe.

Exactly.

Compare the two files.

They are Javascript.  One can download them and read them.

On Wed, Jun 3, 2020 at 1:49 PM Krenkler (US), Bill <bill.krenkler at boeing.com<mailto:bill.krenkler at boeing.com>> wrote:
Hi All,

We are using an explicit .pac file.  I’ve attached an email which should hopefully provide more context.

Thanks,
Bill

--
BILL KRENKLER
Endpoint Management
Enterprise Compute Solutions
856-689-4728 | bill.krenkler at boeing.com<mailto:bill.krenkler at boeing.com>
OU Administration Support Request<https://boeing.service-now.com/sp?id=sc_cat_item&sys_id=849327bddb016700b6e69b3c8a961953>

From: Robert Solomon <ramdas at iyiny.org<mailto:ramdas at iyiny.org>>
Sent: Wednesday, June 3, 2020 1:40 PM
To: Hoang (US), Victor T <victor.t.hoang at boeing.com<mailto:victor.t.hoang at boeing.com>>
Cc: enterprise at mozilla.org<mailto:enterprise at mozilla.org>; Krenkler (US), Bill <bill.krenkler at boeing.com<mailto:bill.krenkler at boeing.com>>
Subject: [EXTERNAL] Re: [Mozilla Enterprise] Error with using system proxy settings (when changing from using "automatic proxy configuration URL" by default via policies.json)

This message was sent from outside of Boeing. Please do not click links or open attachments unless you recognize the sender and know that the content is safe.

I think this is due to your configuration.

Are you using a WPAD that specifies a direct connection for local servers?  Use system settings won't work then unless it is set up properly.

Take a look at the settings in your http://wpad.example.com/wpad.dat (substitute your network) and replicate in the system configuration.

Look for something like this:
// test for direct addresses
if (isPlainHostName(host) ||
dnsDomainIs(host, ".somedomain.something") ||
(host=="127.0.0.1") )
return "DIRECT";

Bob

On Wed, Jun 3, 2020 at 1:14 PM Hoang (US), Victor T <victor.t.hoang at boeing.com<mailto:victor.t.hoang at boeing.com>> wrote:
Hello all,

I’m running into a network setting error and I was wondering if anyone has witnessed the same.

I used to use autoconfig for 60.9 ESR. Starting with 68 ESR I’ve used policies.json. In the Network settings I use “Automatic proxy configuration URL”. However, there is another team that needs to change it to “Use system proxy settings”, and when they do this they can’t connect to audio/video servers. Previously in 60.9 ESR and autoconfig, it worked but not in 68.8 ESR.

Does anyone know or have witnessed this issue? Is it possibly because I set the policy to use a specific proxy which is somehow affecting when other users change it to “use system” instead of “automatic proxy”?

Thanks!

Victor Hoang

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--

Robert Solomon
Facilities Manager
Integral Yoga Institute
227 West Thirteenth Street
New York  NY 10011
p: 212 929 0585 x 25 f: 212 675 3674 c: 914 403 0908
please don't call my landline or fax during the pandemic

--

Robert Solomon
Facilities Manager
Integral Yoga Institute
227 West Thirteenth Street
New York  NY 10011
p: 212 929 0585 x 25 f: 212 675 3674 c: 914 403 0908
please don't call my landline or fax during the pandemic

--

Robert Solomon
Facilities Manager
Integral Yoga Institute
227 West Thirteenth Street
New York  NY 10011
p: 212 929 0585 x 25 f: 212 675 3674 c: 914 403 0908
please don't call my landline or fax during the pandemic
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