[Mozilla Enterprise] No sound on websites with 78esr

Wed Aug 26 12:00:21 UTC 2020

Sorry, but that does not work.

Now I use Firefox 78.2.0esr (32-Bit) on my local workstation. From HomeOffice I connect with RDP tot hat machine and use Firefox.
The behaviour of the sandbox parameter is as follows:
When we use level 1 and 2 the sound is working, but by using level 3,4,5 or 6 sound is not working via RDP.

I don't know much about the sandbox-levels, but 1 or 2 seems not to be a good way, isn't it?

Malte

-----Ursprüngliche Nachricht-----
Von: Enterprise <enterprise-bounces at mozilla.org> Im Auftrag von Timo Pietilä
Gesendet: Mittwoch, 26. August 2020 06:24
An: enterprise at mozilla.org
Betreff: Re: [Mozilla Enterprise] No sound on websites with 78esr

[Vorsicht Internetmail]:
Diese Mail haben Sie über das Internet erhalten. Bitte Anlagen und Links nur öffnen, wenn keine Anhaltspunkte für Viren vorliegen. Weitere Informationen finden Sie auch in der FAQ Outlook<https://intranet-ms.stadt-muenster.de/citeq/kommunikation/outlook/haeufige-fragen/>

...aand I just realized this is old bug, I'm still using 68esr, not 78esr.

Anyway sandbox to 5 fixes it.

Timo Pietilä

On 25.8.2020 7.30, Timo Pietilä wrote:
> I had that same problem and to me sandbox.content to 5 fixed the 
> problem. Required FF restart after changing that setting before it 
> worked, but now I'm getting sounds from videos.
>
> Same problems: connection to remote machine with RDP -> no sound from 
> FF videos played at remote end.
>
> Timo Pietilä
>
> On 24.8.2020 18.16, Mike Kaply wrote:
>> Can you try changing
>>
>> security.sandbox.content.level
>>
>> to 5 and seeing if that fixes it? If so, that would point to:
>>
>> https://bugzilla.mozilla.org/show_bug.cgi?id=1623793
>> <https://bugzilla.mozilla.org/show_bug.cgi?id=1623793>
>>
>> We had to disable some IPC stuff because of a crash.
>>
>> Mike
>>
>>
>>
>>
>>
>>
>> On Mon, Aug 24, 2020 at 5:34 AM Malte Riemer <RiemerMalte at citeq.de 
>> <mailto:RiemerMalte at citeq.de>> wrote:
>>
>>     Thanks Mike for response.____
>>
>>     __ __
>>
>>     No, we don’t use Firefox-installation on a network-drive. We also
>>     tried start Firefox in safe mode or with a new profile. There’s
>>     still no sound.____
>>
>>     __ __
>>
>>     Sorry, but I cannot use mozregression. It crahes with errors on my
>>     machine (Win 10 1909 - 64Bit).____
>>
>>     __ __
>>
>>     But today we find out the the problem might only occur when we use
>>     Remote Desktop to connect on workstations. If on that workstation
>>     Firefox is running in version 78esr, there’s no sound coming over
>>     the RDP-session.____
>>
>>     __ __
>>
>>     This ist the configuration for sandboxing:____
>>
>>     security.sandbox.content.level = 6____
>>
>>     __ __
>>
>>     May you can also test to confirm the problem with using RDP on a
>>     computer which is running version 78esr?____
>>
>>     __ __
>>
>>     Malte____
>>
>>     __ __
>>
>>     *Von:*Mike Kaply <mkaply at mozilla.com <mailto:mkaply at mozilla.com>>
>>     *Gesendet:* Freitag, 21. August 2020 18:52
>>     *An:* Malte Riemer <RiemerMalte at citeq.de 
>> <mailto:RiemerMalte at citeq.de>>
>>     *Cc:* enterprise at mozilla.org <mailto:enterprise at mozilla.org>
>>     *Betreff:* Re: [Mozilla Enterprise] No sound on websites with 
>> 78esr____
>>
>>     __ __
>>
>>     *[Vorsicht Internetmail]: *
>>     Diese Mail haben Sie über das Internet erhalten. Bitte Anlagen und
>>     Links nur öffnen, wenn keine Anhaltspunkte für Viren vorliegen.
>>     Weitere Informationen finden Sie auch in der FAQ Outlook
>>
>> <https://intranet-ms.stadt-muenster.de/citeq/kommunikation/outlook/ha
>> eufige-fragen/>____
>>
>>
>>     A couple more thoughts.____
>>
>>     __ __
>>
>>     Have you modified any sandbox preferences:?____
>>
>>     __ __
>>
>>     In about:config, check security.sandbox.content.level ____
>>
>>     __ __
>>
>>     Does it work in safe mode or a new profile?____
>>
>>     __ __
>>
>>     Would you be willing to use mozregression to figure out when it
>>     started?____
>>
>>     __ __
>>
>>     https://mozilla.github.io/mozregression/
>>     <https://mozilla.github.io/mozregression/>____
>>
>>     __ __
>>
>>     Mike____
>>
>>     __ __
>>
>>     On Fri, Aug 21, 2020 at 9:23 AM Mike Kaply <mkaply at mozilla.com
>>     <mailto:mkaply at mozilla.com>> wrote:____
>>
>>         Are you by chance running Firefox on a network drive?____
>>
>>         __ __
>>
>>         Mike____
>>
>>         __ __
>>
>>         On Fri, Aug 21, 2020 at 6:09 AM Malte Riemer
>>         <RiemerMalte at citeq.de <mailto:RiemerMalte at citeq.de>> 
>> wrote:____
>>
>>             Hi,____
>>
>>             ____
>>
>>             I have problems with my sound since I am testing Firefox
>>             Version 78esr.____
>>
>>             My Version I use ist 78.1.0esr.____
>>
>>             ____
>>
>>             I can try youtube, spotify or anything else. There‘s no
>>             sound. I also uninstalled and cleared the Firefox-profile
>>             etc. but without any effect.____
>>
>>             ____
>>
>>             When I use the 68esr-Version, there is no problem.____
>>
>>             ____
>>
>>             When I switch on the debugger and look into the console on
>>             several pages I can find this error:____
>>
>>             ____
>>
>>             cid:image001.png at 01D67A08.3B13D1D0____
>>
>>             ____
>>
>>             Maybe the cause of the problem?____
>>
>>             ____
>>
>>             I don’t use the private mode.____
>>
>>             We have some group policies for deleting cookies and cache
>>             data when closing the firefox and some other stuff. ____
>>
>>             ____
>>
>>             Has anybody else the same problem?____
>>
>>             ____
>>
>>             Thanks____
>>
>>             Malte____
>>
>>             ____
>>
>>             Der Schutz Ihrer personenbezogenen Daten ist der Stadt
>>             Münster ein wichtiges Anliegen. Die Datenschutzerklärung
>>             finden Sie unter folgendem Link:
>>             https://www.stadt-muenster.de/datenschutz.html
>>             <https://www.stadt-muenster.de/datenschutz.html>____
>>
>>             Zusammen gegen Antisemitismus____
>>
>>             _______________________________________________
>>             Enterprise mailing list
>>             Enterprise at mozilla.org <mailto:Enterprise at mozilla.org>
>>             https://mail.mozilla.org/listinfo/enterprise
>>             <https://mail.mozilla.org/listinfo/enterprise>
>>
>>             To unsubscribe from this list, please visit
>>             https://mail.mozilla.org/listinfo/enterprise
>>             <https://mail.mozilla.org/listinfo/enterprise> or send an
>>             email to enterprise-request at mozilla.org
>>             <mailto:enterprise-request at mozilla.org> with a subject of
>>             "unsubscribe"____
>>
>>
>> _______________________________________________
>> Enterprise mailing list
>> Enterprise at mozilla.org
>> https://mail.mozilla.org/listinfo/enterprise
>>
>> To unsubscribe from this list, please visit 
>> https://mail.mozilla.org/listinfo/enterprise or send an email to 
>> enterprise-request at mozilla.org with a subject of "unsubscribe"
>>
>
> _______________________________________________
> Enterprise mailing list
> Enterprise at mozilla.org
> https://mail.mozilla.org/listinfo/enterprise
>
> To unsubscribe from this list, please visit 
> https://mail.mozilla.org/listinfo/enterprise or send an email to 
> enterprise-request at mozilla.org with a subject of "unsubscribe"

_______________________________________________
Enterprise mailing list
Enterprise at mozilla.org
https://mail.mozilla.org/listinfo/enterprise

To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to enterprise-request at mozilla.org with a subject of "unsubscribe"