[Mozilla Enterprise] No sound on websites with 78esr

Mike Kaply mkaply at mozilla.com
Tue Aug 25 15:58:23 UTC 2020


I strongly recommend you not set  security.sandbox.content.level to 1.

5 should be sufficient.

See:

https://wiki.mozilla.org/Security/Sandbox

Mike

On Tue, Aug 25, 2020 at 4:31 AM POIROT Gregory <
Gregory.POIROT at loire-atlantique.fr> wrote:

> Hello,
>
> Same problem with Mozilla Firefox 79.0 (32bits) under citrix xenapp 6.5
> But i put it like this :
> security.sandbox.content.level = 1
>
> Grégory POIROT
>
> ------------------------------
> *De :* Enterprise <enterprise-bounces at mozilla.org> de la part de Timo
> Pietilä <timo.pietila at helsinki.fi>
> *Envoyé :* mardi 25 août 2020 06:30
> *À :* enterprise at mozilla.org <enterprise at mozilla.org>
> *Objet :* Re: [Mozilla Enterprise] No sound on websites with 78esr
>
> I had that same problem and to me sandbox.content to 5 fixed the
> problem. Required FF restart after changing that setting before it
> worked, but now I'm getting sounds from videos.
>
> Same problems: connection to remote machine with RDP -> no sound from FF
> videos played at remote end.
>
> Timo Pietilä
>
> On 24.8.2020 18.16, Mike Kaply wrote:
> > Can you try changing
> >
> > security.sandbox.content.level
> >
> > to 5 and seeing if that fixes it? If so, that would point to:
> >
> >
> https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbugzilla.mozilla.org%2Fshow_bug.cgi%3Fid%3D1623793&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=OaQtsHK9pBZ9r1TOn2aOSj9vLd5PaGpmLegl8WiBk%2F0%3D&reserved=0
> > <
> https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbugzilla.mozilla.org%2Fshow_bug.cgi%3Fid%3D1623793&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=OaQtsHK9pBZ9r1TOn2aOSj9vLd5PaGpmLegl8WiBk%2F0%3D&reserved=0
> >
> >
> > We had to disable some IPC stuff because of a crash.
> >
> > Mike
> >
> >
> >
> >
> >
> >
> > On Mon, Aug 24, 2020 at 5:34 AM Malte Riemer <RiemerMalte at citeq.de
> > <mailto:RiemerMalte at citeq.de <RiemerMalte at citeq.de>>> wrote:
> >
> >     Thanks Mike for response.____
> >
> >     __ __
> >
> >     No, we don’t use Firefox-installation on a network-drive. We also
> >     tried start Firefox in safe mode or with a new profile. There’s
> >     still no sound.____
> >
> >     __ __
> >
> >     Sorry, but I cannot use mozregression. It crahes with errors on my
> >     machine (Win 10 1909 - 64Bit).____
> >
> >     __ __
> >
> >     But today we find out the the problem might only occur when we use
> >     Remote Desktop to connect on workstations. If on that workstation
> >     Firefox is running in version 78esr, there’s no sound coming over
> >     the RDP-session.____
> >
> >     __ __
> >
> >     This ist the configuration for sandboxing:____
> >
> >     security.sandbox.content.level = 6____
> >
> >     __ __
> >
> >     May you can also test to confirm the problem with using RDP on a
> >     computer which is running version 78esr?____
> >
> >     __ __
> >
> >     Malte____
> >
> >     __ __
> >
> >     *Von:*Mike Kaply <mkaply at mozilla.com <mailto:mkaply at mozilla.com
> <mkaply at mozilla.com>>>
> >     *Gesendet:* Freitag, 21. August 2020 18:52
> >     *An:* Malte Riemer <RiemerMalte at citeq.de <
> mailto:RiemerMalte at citeq.de <RiemerMalte at citeq.de>>>
> >     *Cc:* enterprise at mozilla.org <mailto:enterprise at mozilla.org
> <enterprise at mozilla.org>>
> >     *Betreff:* Re: [Mozilla Enterprise] No sound on websites with
> 78esr____
> >
> >     __ __
> >
> >     *[Vorsicht Internetmail]: *
> >     Diese Mail haben Sie über das Internet erhalten. Bitte Anlagen und
> >     Links nur öffnen, wenn keine Anhaltspunkte für Viren vorliegen.
> >     Weitere Informationen finden Sie auch in der FAQ Outlook
> >     <
> https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fintranet-ms.stadt-muenster.de%2Fciteq%2Fkommunikation%2Foutlook%2Fhaeufige-fragen%2F&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=353%2Bi058mGGcQx8WRY1FDf%2F85hD6nPgB2aZzvK1mh5Y%3D&reserved=0
> >____
> >
> >     A couple more thoughts.____
> >
> >     __ __
> >
> >     Have you modified any sandbox preferences:?____
> >
> >     __ __
> >
> >     In about:config, check security.sandbox.content.level ____
> >
> >     __ __
> >
> >     Does it work in safe mode or a new profile?____
> >
> >     __ __
> >
> >     Would you be willing to use mozregression to figure out when it
> >     started?____
> >
> >     __ __
> >
> >
> https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmozilla.github.io%2Fmozregression%2F&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=DzB%2Bi6oseNGqi65BX%2Boh8yv9gHioRRyCc%2F%2B1ZZYdnN8%3D&reserved=0
> >     <
> https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmozilla.github.io%2Fmozregression%2F&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=DzB%2Bi6oseNGqi65BX%2Boh8yv9gHioRRyCc%2F%2B1ZZYdnN8%3D&reserved=0
> >____
> >
> >     __ __
> >
> >     Mike____
> >
> >     __ __
> >
> >     On Fri, Aug 21, 2020 at 9:23 AM Mike Kaply <mkaply at mozilla.com
> >     <mailto:mkaply at mozilla.com <mkaply at mozilla.com>>> wrote:____
> >
> >         Are you by chance running Firefox on a network drive?____
> >
> >         __ __
> >
> >         Mike____
> >
> >         __ __
> >
> >         On Fri, Aug 21, 2020 at 6:09 AM Malte Riemer
> >         <RiemerMalte at citeq.de <mailto:RiemerMalte at citeq.de
> <RiemerMalte at citeq.de>>> wrote:____
> >
> >             Hi,____
> >
> >             ____
> >
> >             I have problems with my sound since I am testing Firefox
> >             Version 78esr.____
> >
> >             My Version I use ist 78.1.0esr.____
> >
> >             ____
> >
> >             I can try youtube, spotify or anything else. There‘s no
> >             sound. I also uninstalled and cleared the Firefox-profile
> >             etc. but without any effect.____
> >
> >             ____
> >
> >             When I use the 68esr-Version, there is no problem.____
> >
> >             ____
> >
> >             When I switch on the debugger and look into the console on
> >             several pages I can find this error:____
> >
> >             ____
> >
> >             cid:image001.png at 01D67A08.3B13D1D0____
> >
> >             ____
> >
> >             Maybe the cause of the problem?____
> >
> >             ____
> >
> >             I don’t use the private mode.____
> >
> >             We have some group policies for deleting cookies and cache
> >             data when closing the firefox and some other stuff. ____
> >
> >             ____
> >
> >             Has anybody else the same problem?____
> >
> >             ____
> >
> >             Thanks____
> >
> >             Malte____
> >
> >             ____
> >
> >             Der Schutz Ihrer personenbezogenen Daten ist der Stadt
> >             Münster ein wichtiges Anliegen. Die Datenschutzerklärung
> >             finden Sie unter folgendem Link:
> >
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> >             <
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> >____
> >
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> >
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