[Mozilla Enterprise] No sound on websites with 78esr

Tue Aug 25 09:31:12 UTC 2020

Hello,

Same problem with Mozilla Firefox 79.0 (32bits) under citrix xenapp 6.5
But i put it like this :
security.sandbox.content.level = 1

Grégory POIROT

________________________________
De : Enterprise <enterprise-bounces at mozilla.org> de la part de Timo Pietilä <timo.pietila at helsinki.fi>
Envoyé : mardi 25 août 2020 06:30
À : enterprise at mozilla.org <enterprise at mozilla.org>
Objet : Re: [Mozilla Enterprise] No sound on websites with 78esr

I had that same problem and to me sandbox.content to 5 fixed the
problem. Required FF restart after changing that setting before it
worked, but now I'm getting sounds from videos.

Same problems: connection to remote machine with RDP -> no sound from FF
videos played at remote end.

Timo Pietilä

On 24.8.2020 18.16, Mike Kaply wrote:
> Can you try changing
>
> security.sandbox.content.level
>
> to 5 and seeing if that fixes it? If so, that would point to:
>
> https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbugzilla.mozilla.org%2Fshow_bug.cgi%3Fid%3D1623793&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=OaQtsHK9pBZ9r1TOn2aOSj9vLd5PaGpmLegl8WiBk%2F0%3D&reserved=0
> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbugzilla.mozilla.org%2Fshow_bug.cgi%3Fid%3D1623793&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=OaQtsHK9pBZ9r1TOn2aOSj9vLd5PaGpmLegl8WiBk%2F0%3D&reserved=0>
>
> We had to disable some IPC stuff because of a crash.
>
> Mike
>
>
>
>
>
>
> On Mon, Aug 24, 2020 at 5:34 AM Malte Riemer <RiemerMalte at citeq.de
> <mailto:RiemerMalte at citeq.de>> wrote:
>
>     Thanks Mike for response.____
>
>     __ __
>
>     No, we don’t use Firefox-installation on a network-drive. We also
>     tried start Firefox in safe mode or with a new profile. There’s
>     still no sound.____
>
>     __ __
>
>     Sorry, but I cannot use mozregression. It crahes with errors on my
>     machine (Win 10 1909 - 64Bit).____
>
>     __ __
>
>     But today we find out the the problem might only occur when we use
>     Remote Desktop to connect on workstations. If on that workstation
>     Firefox is running in version 78esr, there’s no sound coming over
>     the RDP-session.____
>
>     __ __
>
>     This ist the configuration for sandboxing:____
>
>     security.sandbox.content.level = 6____
>
>     __ __
>
>     May you can also test to confirm the problem with using RDP on a
>     computer which is running version 78esr?____
>
>     __ __
>
>     Malte____
>
>     __ __
>
>     *Von:*Mike Kaply <mkaply at mozilla.com <mailto:mkaply at mozilla.com>>
>     *Gesendet:* Freitag, 21. August 2020 18:52
>     *An:* Malte Riemer <RiemerMalte at citeq.de <mailto:RiemerMalte at citeq.de>>
>     *Cc:* enterprise at mozilla.org <mailto:enterprise at mozilla.org>
>     *Betreff:* Re: [Mozilla Enterprise] No sound on websites with 78esr____
>
>     __ __
>
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>
>     A couple more thoughts.____
>
>     __ __
>
>     Have you modified any sandbox preferences:?____
>
>     __ __
>
>     In about:config, check security.sandbox.content.level ____
>
>     __ __
>
>     Does it work in safe mode or a new profile?____
>
>     __ __
>
>     Would you be willing to use mozregression to figure out when it
>     started?____
>
>     __ __
>
>     https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmozilla.github.io%2Fmozregression%2F&data=01%7C01%7CGregory.POIROT%40loire-atlantique.fr%7C9039b66217214205690f08d848afac9c%7Cbeecb8f7d08247d6bcd90516d6628b41%7C1&sdata=DzB%2Bi6oseNGqi65BX%2Boh8yv9gHioRRyCc%2F%2B1ZZYdnN8%3D&reserved=0
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>
>     __ __
>
>     Mike____
>
>     __ __
>
>     On Fri, Aug 21, 2020 at 9:23 AM Mike Kaply <mkaply at mozilla.com
>     <mailto:mkaply at mozilla.com>> wrote:____
>
>         Are you by chance running Firefox on a network drive?____
>
>         __ __
>
>         Mike____
>
>         __ __
>
>         On Fri, Aug 21, 2020 at 6:09 AM Malte Riemer
>         <RiemerMalte at citeq.de <mailto:RiemerMalte at citeq.de>> wrote:____
>
>             Hi,____
>
>             ____
>
>             I have problems with my sound since I am testing Firefox
>             Version 78esr.____
>
>             My Version I use ist 78.1.0esr.____
>
>             ____
>
>             I can try youtube, spotify or anything else. There‘s no
>             sound. I also uninstalled and cleared the Firefox-profile
>             etc. but without any effect.____
>
>             ____
>
>             When I use the 68esr-Version, there is no problem.____
>
>             ____
>
>             When I switch on the debugger and look into the console on
>             several pages I can find this error:____
>
>             ____
>
>             cid:image001.png at 01D67A08.3B13D1D0____
>
>             ____
>
>             Maybe the cause of the problem?____
>
>             ____
>
>             I don’t use the private mode.____
>
>             We have some group policies for deleting cookies and cache
>             data when closing the firefox and some other stuff. ____
>
>             ____
>
>             Has anybody else the same problem?____
>
>             ____
>
>             Thanks____
>
>             Malte____
>
>             ____
>
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