[Mozilla Enterprise] No sound on websites with 78esr

Mike Kaply mkaply at mozilla.com
Mon Aug 24 15:16:32 UTC 2020


Can you try changing

security.sandbox.content.level

to 5 and seeing if that fixes it? If so, that would point to:

https://bugzilla.mozilla.org/show_bug.cgi?id=1623793

We had to disable some IPC stuff because of a crash.

Mike






On Mon, Aug 24, 2020 at 5:34 AM Malte Riemer <RiemerMalte at citeq.de> wrote:

> Thanks Mike for response.
>
>
>
> No, we don’t use Firefox-installation on a network-drive. We also tried
> start Firefox in safe mode or with a new profile. There’s still no sound.
>
>
>
> Sorry, but I cannot use mozregression. It crahes with errors on my machine
> (Win 10 1909 - 64Bit).
>
>
>
> But today we find out the the problem might only occur when we use Remote
> Desktop to connect on workstations. If on that workstation Firefox is
> running in version 78esr, there’s no sound coming over the RDP-session.
>
>
>
> This ist the configuration for sandboxing:
>
> security.sandbox.content.level = 6
>
>
>
> May you can also test to confirm the problem with using RDP on a computer
> which is running version 78esr?
>
>
>
> Malte
>
>
>
> *Von:* Mike Kaply <mkaply at mozilla.com>
> *Gesendet:* Freitag, 21. August 2020 18:52
> *An:* Malte Riemer <RiemerMalte at citeq.de>
> *Cc:* enterprise at mozilla.org
> *Betreff:* Re: [Mozilla Enterprise] No sound on websites with 78esr
>
>
>
> *[Vorsicht Internetmail]: *
> Diese Mail haben Sie über das Internet erhalten. Bitte Anlagen und Links
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> Informationen finden Sie auch in der FAQ Outlook
> <https://intranet-ms.stadt-muenster.de/citeq/kommunikation/outlook/haeufige-fragen/>
>
> A couple more thoughts.
>
>
>
> Have you modified any sandbox preferences:?
>
>
>
> In about:config, check security.sandbox.content.level
>
>
>
> Does it work in safe mode or a new profile?
>
>
>
> Would you be willing to use mozregression to figure out when it started?
>
>
>
> https://mozilla.github.io/mozregression/
>
>
>
> Mike
>
>
>
> On Fri, Aug 21, 2020 at 9:23 AM Mike Kaply <mkaply at mozilla.com> wrote:
>
> Are you by chance running Firefox on a network drive?
>
>
>
> Mike
>
>
>
> On Fri, Aug 21, 2020 at 6:09 AM Malte Riemer <RiemerMalte at citeq.de> wrote:
>
> Hi,
>
>
>
> I have problems with my sound since I am testing Firefox Version 78esr.
>
> My Version I use ist 78.1.0esr.
>
>
>
> I can try youtube, spotify or anything else. There‘s no sound. I also
> uninstalled and cleared the Firefox-profile etc. but without any effect.
>
>
>
> When I use the 68esr-Version, there is no problem.
>
>
>
> When I switch on the debugger and look into the console on several pages I
> can find this error:
>
>
>
> [image: cid:image001.png at 01D67A08.3B13D1D0]
>
>
>
> Maybe the cause of the problem?
>
>
>
> I don’t use the private mode.
>
> We have some group policies for deleting cookies and cache data when
> closing the firefox and some other stuff.
>
>
>
> Has anybody else the same problem?
>
>
>
> Thanks
>
> Malte
>
>
>
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>
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